Quality Associate Lead

Lead Quality. Drive Excellence. Make an Impact!

Location: Charlotte, NC | Pay Rate: $22.00/hour | Schedule: 3rd shift and weekend nights available

Occasional Overtime on Weekends based on business needs.

Are you a hands-on quality professional with a passion for leadership, problem-solving, and manufacturing excellence? PDS Tech Commercial is seeking a Quality Associate Lead to support manufacturing operations at Carrier's Charlotte facility.

This is an exciting opportunity for a proactive, detail-oriented professional who enjoys leading from the floor, supporting team members, and ensuring products meet the highest quality standards. If you thrive in a fast-paced manufacturing environment and know how to identify issues before they impact production, we want to hear from you!

THE ROLE & YOUR IMPACT

As the Quality Associate Lead, you will serve as the primary floor-level Quality leadership resource during your assigned shift. You'll coordinate Quality Associates, monitor inspection activities, address quality concerns, and ensure compliance with established manufacturing standards.

Your leadership will help drive product quality, minimize defects, support production efficiency, and foster a culture of accountability and continuous improvement.

WHAT YOU'LL DO

• Provide daily leadership, guidance, and support to Quality Associates across manufacturing operations.
• Maintain an active presence on the production floor, monitoring audits, production flow, quality concerns, and staffing coverage.
• Coordinate and allocate Quality resources based on production demands, audit workloads, and quality risks.
• Support in-process and final inspections, reinspections, and containment activities.
• Verify Quality Associates are following established inspection procedures and quality standards.
• Coach and develop team members to improve inspection accuracy, effectiveness, and performance.
• Identify recurring defects, quality trends, and opportunities for process improvement.
• Respond to nonconformances and support corrective actions, containment, conditional releases, and quality holds.
• Partner with Production, Quality Engineering, and other departments to resolve quality issues.
• Maintain accurate quality documentation, verification records, escalations, and shift handoffs.
• Ensure compliance with Quality Standard Work, safety requirements, and applicable quality management systems.

WHAT YOU BRING

Required Qualifications

• High School Diploma or GED.
• Minimum of 2 years of manufacturing quality control, inspection, or related manufacturing experience .
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities and adapt to changing production demands.
• Ability to repeatedly lift and move materials up to 35 lbs and stand/walk for most of the workday, with or without reasonable accommodation.

Preferred Qualifications

• Associate degree or technical education.
• Previous team lead, supervisory, or manufacturing leadership experience.
• Knowledge of manufacturing quality processes, inspection methods, and nonconformance management.
• Familiarity with quality management systems, including ISO 9001.
• Working knowledge of Microsoft Office, SAP, and manufacturing quality tracking systems.
• Ability to read and interpret engineering drawings, technical specifications, and manufacturing work instructions.
• Proven ability to coach team members, resolve conflicts professionally, and promote accountability.
• Strong attention to detail and a proactive approach to preventing quality issues.

READY TO TAKE THE LEAD?

If you're a quality-minded professional who enjoys being hands-on, leading by example, and making a difference on the manufacturing floor, this is your opportunity!

Apply today with PDS Tech Commercial and help us deliver quality without compromise!

Pay Details: $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.