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Added 1 min ago
VH
Community Living Center Registered Nurse - Temporary Not to Exceed 1 Year
Veterans Health Administration
West Palm Beach, FL
- $71,514 to $132,410 USD / year
Responsible and accountable for all elements of the nursing process when providing and/or supervising staff education. Delivers a fundamental understanding of adult learning principles and…
Added 11 mins ago
M
Seasonal Cycle Count Associate, Goodyear - Full Time
Macy's
Goodyear, AZ
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 11 mins ago
M
Brand Sales Specialist - Polo, Mall in Columbia - Full Time
Macy's
Columbia, MD
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 12 mins ago
M
Retail Sales Specialist - Polo, Lakeside Shopping Center - Full Time
Macy's
Metairie, LA
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 12 mins ago
M
Beauty Counter Manager - Estee Lauder, Moreno Valley - Full Time
Macy's
Moreno Valley, CA
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 16 mins ago
M
Beauty Counter Manager - MAC, Beverly Center - Full Time
Macy's
Los Angeles, CA
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 16 mins ago
M
Selling and Support Captain, Westfarms - Full Time
Macy's
Farmington, CT
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 16 mins ago
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Retail Fragrances Sales Leader, Santa Ana Mainplace - Full Time
Macy's
Santa Ana, CA
- Full-time
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 16 mins ago
Seasonal Wine Bar Dishwasher, San Francisco Union Square
Macy's
San Francisco, CA
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a…
Added 19 mins ago
Church Engagement Specialist
Raleigh, NC
Through our Faith in Rural Communities (FIRC) program, we partner with rural churches and community leaders to build community hubs that address the spiritual, physical, and economic needs…
Added 20 mins ago
Senior Accounting Associate
V2X
UNAVAILABLE
Support the Cost Accounting Manager and accounting leadership with special projects, priority research, and other duties within the scope and level of the role.
Added 54 mins ago
IA
Contract Specialist
Immigration and Customs Enforcement
Orlando, FL · Washington, DC · Irving, TX
- $106,437 to $158,322 USD / year
Advise program officials and senior leadership on acquisition strategies and contracting matters.
Added 54 mins ago
CA
Auditor (Financial)
Citizenship and Immigration Services
Camp Springs, MD
- $70,623 to $158,322 USD / year
As an Auditor (Financial), you will coordinate, analyze and evaluate audits, internal control and financial-related activities impacting USCIS activities or operations. Provide professional…
Added 58 mins ago
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Park Manager (Superintendent)
National Park Service
Mesa Verde National Park, CO
- $147,945 to $192,331 USD / year
Management, assistant, or program specialist work involving the development and implementation of policy related to protection, conservation, or management of park areas or similar…
Added 58 mins ago
NP
Park Manager (Superintendent)
National Park Service
Mesa Verde National Park, CO
- $147,945 to $192,331 USD / year
Management, assistant, or program specialist work involving the development and implementation of policy related to protection, conservation, or management of park areas or similar…
Added 1 hour ago
Manager, Clinical Study Start-Up
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Remote, United States
The Manager of Clinical Study Start-Up leads the in-house Clinical Research Associate (ICRA) and Clinical Budget Analyst (CBA) teams and oversees study and site start-up activities,…
Added 1 hour ago
IA
Facility Operations Specialist
Immigration and Customs Enforcement
Washington, DC · Florence, AZ · Fort Benning, GA · El Centro, CA · Miami, FL · Batavia, NY · El Paso, TX · Los Fresnos, TX
- $74,678 to $113,185 USD / year
Managing a maintenance program for office or apartment building complexes, hospitals, recreation facilities, military, or other special-purpose installations, including planning maintenance…
Added 1 hour ago
CO
CHIEF OF POLICE
City of Long Beach
Long Beach, CA
- $300,026.79 to $315,221.19 USD / year
Long Beach operates as a charter city governed by an elected Mayor and nine City Council members elected by district. The City Manager, appointed by the Mayor and City Council, oversees the…
Added 1 hour ago
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Senior Project Manager, Scrum Master
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- $130,000 to $140,000 USD / year
The Senior Project Manager, Scrum Master will lead the successful delivery of enterprise data platform, analytics, and business intelligence initiatives within a dynamic technology…
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Litigation Paralegal (Complex Trial)
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San Diego, CA
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Access professional development through mentorship, trial training, and ongoing learning opportunities.
Added 2 hours ago
Clinical Regulatory Compliance Manager
Dana-Farber Cancer Institute
BROOKLINE, MA
The Regulatory Compliance Manager at Dana-Farber is responsible for coordinating and leading regulatory compliance activities across all sites. This role is crucial in managing…
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Sr. Global Category Manager - Sensors and Pneumatics, Electromechanical Strategic Sourcing Team
Amazon
North Reading, MA · N Reading, MA
…greater Boston area, the epicenter of robotics innovation, with development hubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our…

PDS Health

Operations Manager Trainee

Santa Clarita, CA, United States

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Job details

Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 4, 2024

Original job description

Overview

The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.

Responsibilities

Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily
Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
Driving year over year revenue and profit growth
Management of expenses to achieve monthly goals and budget
Show proficiency and adherence to cash management and accounting protocols
How to be the catalyst in team development of the Perfect Patient Experience
How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes

Qualifications

High school diploma or equivalent
Five or more years of related work experience in operational management
Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance. Driver’s license must be verified by completing a motor vehicle record check at the time of hire
Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
In lieu of a valid driver’s license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
Travel may be planned or unplanned and is subject to change without notice

Preferred

Associate degree, Bachelor’s degree
Five or more years of experience leading a team, mentoring and coaching subordinates

Knowledge/Skills/Abilities

Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition
Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual’s needs; recognizes and celebrates improvement to sustain change)
Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment
Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure
Ability to interpret and apply policies and procedures
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs
Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues
Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order
Demonstrates a strong ability to identify, analyze, and solve problems
Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused
Ability to create presentations and use outstanding presentation skills

Work Environment

The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job
This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances
The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients
While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear
The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment

Benefits

Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community

Upon completion of the Operations Manager training program, this role will be a salaried position.

‎

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Responsibilities

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

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More about this job

Skills

Counselling
Coaching
Cash handling
Team building
Leadership
Regulatory compliance
Manage a team
Valid driver's licence
Lead a team
Financial capability
Reporting
EPIC
Office equipment
Multitask
Prioritization
Presentation skills

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