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TI
Program Manager
The Institute for Health and Food Literacy Education
Newark, NJ
- $70,000 to $85,000 USD / year
The Program Manager will lead the Institute for Health and Food Literacy Education’s (IHFL) groundbreaking after-school program in Newark, NJ, focused on food literacy, health education,…
Added just now
TI
Part-Time Registered Dietitian
The Institute for Health and Food Literacy Education
Newark, NJ
- $15,000 to $20,000 USD / year
- Part-time
The Part-Time Registered Dietitian will support IHFL’s innovative after-school program in Newark by delivering nutrition education workshops, developing culturally relevant materials, and…
Added 1 min ago
Construction Manager, Data Center Project Development
Meta
Rayville, LA
Construction Manager, Data Center Project Development Responsibilities:
Added 1 min ago
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(USA) Optical Associate, Non-Certified – Sam’s Club
Walmart
KENNER, LA
- $18 to $26 USD / hour
…eye anatomy and diagnostic testing. Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with…
Added 1 min ago
W
Auto Care Center Service Manager
Walmart
SLIDELL, LA
- $19 to $32 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
W
Auto Care Center Service Manager
Walmart
SHREVEPORT, LA
- $19 to $32 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
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Account Executive - Sales
Vestis Services
New Orleans, LA
Developing a customer base by utilizing a systematic business development process to identify new prospects, and cultivate relationships using product materials and cold calling to sell…
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GA
Sr Technical Program Manager
GE Aerospace
New Orleans, LA
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
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Staff Machine Learning Engineer - Mapping
General Motors
Baton Rouge, LA
We are looking for a Staff Machine Learning Engineer to serve as a technical leader for automated map reconstruction within our Mapping Engineering team.
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HR Administrator
GovCIO
Baton Rouge, LA
Learning & Development platform, to include certification preparation content
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Network Development Manager
Meta
Baton Rouge, LA
Meta's Network Investments team is responsible for the strategic planning, commercial development, and delivery of one of the world's largest and fastest-growing fiber optic backbone…
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C
Regional Maintenance Manager
CBRE
Baton Rouge, LA
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
Added 1 min ago
Product Marketing Manager
Meta
Baton Rouge, LA
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
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Buyer I or II
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Baton Rouge, LA
Develops close working relationship with aligned category manager(s) to identify and implement cost, quality, and supply continuity improvements.
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Regulatory Readiness Program Manager
Meta
Baton Rouge, LA
Regulatory Readiness Program Manager Responsibilities:
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Product Manager - Technical
Intermountain Health
Baton Rouge, LA
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
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Senior Cybersecurity IAM Engineer
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Baton Rouge, LA
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite…
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TS
Busser
The SoLa Foundation
Los Angeles, CA
- $17 to $18 USD / hour
…including vision/dental/medical, 401k, employee assistance program, flexible spending account, along with gym and commuter discounts, plus more after required wait periods. We encourage our…
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Manager, Respiratory Therapy - Defiance Hospital
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Defiance, OH
The Manager, Respiratory Therapy provides and demonstrates operational excellence in effective management of fiscal, material, information systems, and human resources for delegated areas.…
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Senior Systems Engineer - Wireless & Wired Networking (Remote)
The Home Depot
Remote, United States
…complex network challenges while contributing to the continued development and support of production…
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AI Technical Program Manager
Félix
United States
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AI Developer Relations Engineer (Copy)
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AI Technical Program Manager
Félix
NY
Félix is becoming an AI-native company. As our AI Technical Program Manager, you’ll take the AI initiatives leadership prioritizes and drive them from idea to solutions that are deployed,…
Added 8 mins ago
AI Technical Program Manager
Félix
United States
Félix is becoming an AI-native company. As our AI Technical Program Manager, you’ll take the AI initiatives leadership prioritizes and drive them from idea to solutions that are deployed,…
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Assistant Store Manager - Specialty
The Home Depot
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Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The…

Closed listing

PDS Health

Operations Manager Trainee

Santa Clarita, CA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Nov 4, 2027
Posting language: English
Posted: Nov 4, 2024

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Original job description

Archived listing. The details below describe a past opening.

Overview

The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.

Responsibilities

Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily
Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
Driving year over year revenue and profit growth
Management of expenses to achieve monthly goals and budget
Show proficiency and adherence to cash management and accounting protocols
How to be the catalyst in team development of the Perfect Patient Experience
How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes

Qualifications

High school diploma or equivalent
Five or more years of related work experience in operational management
Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance. Driver’s license must be verified by completing a motor vehicle record check at the time of hire
Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
In lieu of a valid driver’s license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
Travel may be planned or unplanned and is subject to change without notice

Preferred

Associate degree, Bachelor’s degree
Five or more years of experience leading a team, mentoring and coaching subordinates

Knowledge/Skills/Abilities

Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition
Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual’s needs; recognizes and celebrates improvement to sustain change)
Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment
Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure
Ability to interpret and apply policies and procedures
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs
Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues
Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order
Demonstrates a strong ability to identify, analyze, and solve problems
Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused
Ability to create presentations and use outstanding presentation skills

Work Environment

The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job
This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances
The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients
While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear
The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment

Benefits

Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community

Upon completion of the Operations Manager training program, this role will be a salaried position.

‎

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Responsibilities

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

About employer

More about this job

Skills

Counselling
Coaching
Cash handling
Team building
Leadership
Regulatory compliance
Manage a team
Valid driver's licence
Lead a team
Financial capability
Reporting
EPIC
Office equipment
Multitask
Prioritization
Presentation skills

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