Support Engineering-Field Service Representative 2

PDS Defense, Inc. is seeking a Support Engineering-Field Service Representative 2, in Berkeley, MO. Job ID#218562

Job Description:

Supports solutions to emerging customer requirements to ensure product safety, integrity and supportability. Monitors customer products status and operational issues. Troubleshoots and resolves product maintenance and operational and/or fleet reliability issues. Assists with support of customer action plans and coordinates resources regarding airplane-on-ground (AOG) or non-mission capable (NMC) situations. Assists with engaging company resources to prevent and resolve in-service technical problems. Supports the development and execution of customer support plan, provides technical advice to simple inquiries, and supports ad hoc training.

Required Qualifications:

Experience with electronics, electronic components, mechanical, and/or mechanical components Experience with parts procurement, inventory management, or logistics Proficiency in MS Excel and MS Word Willing and able to travel domestically up to 20% of the time

Preferred Qualifications:

Experience as a field service representative Experience working in a technical or engineering environment Experience in factory equipment or factory automation Ability to work effectively and safely in an elevated environment using lifts and ladder platforms Ability to move and pack items weighing up to 25lbs unassisted Experience with fabrication, soldering, and/or repairs or mechanical or electrical components Experience with parts procurement, inventory management, shipping & receiving, and/or international exporting Experience with inventory management software Experience coordinating and monitoring organizational laboratory compliance standards such as safety or ESD

Education / Experience:

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 year's related work experience, etc.)

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Military connected talent encouraged to apply. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Military connected talent encouraged to apply. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance