Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 5 mins ago
Off-Premise Sales Account Manager
Reyes Beverage Group
South San Francisco, CA
Ongoing training and development to support long‑term success.
Added 7 mins ago
Release Train Engineer
Regions
Charlotte, NC · Hoover, AL · Atlanta, GA
Bachelor's degree in Computer Science or a related field and ten (10) years of experience as a Release Train Engineer, Scrum Master, Product Owner, or Agile Project/Program Manager
Added 10 mins ago
Dynamics Test Engineering Manager
The Boeing Company
Berkeley, MO
The individual will be responsible for dynamics lab operations, safety and development of the operations team, the quality of the work, the continuous improvement in productivity and…
Added 10 mins ago
Operations Manager
Keurig Dr Pepper
Northlake, IL
The Production Manager is responsible for the safety, quality, productivity for high speed, high volume manufacturing department. This includes organizing and directing departmental…
Added 10 mins ago
Manager Knowledge Based Engineering - Supply Chain
Deloitte
Chicago, IL
…Innovation, Supply Chain Responsiveness, Sourcing & Procurement, or Product Development &…
Added 11 mins ago
Sr. Product Analyst - IT Generation App Ops
Constellation
Braceville, IL · Marseilles, IL · Byron, IL · Morris, IL · Clinton, IL · Cordova, IL
Candidates must reside within driving distance of a Constellation Clean Energy Center
Added 11 mins ago
W
Operations Manager I - Sam's Club
Walmart
EDWARDSVILLE, IL
- $84,000 to $126,000 USD / year
Manages the development and improvement of new or existing operational tools reports and customerfacing functionality by providing direction and input on project business and functional…
Added 11 mins ago
Senior Manager Production
Caterpillar, Inc.
East Peoria, IL
What you must have
Added 11 mins ago
General Sales Manager
Hand Family Companies
Arlington Heights, IL
Lakeshore Beverage is seeking a General Sales Manager to lead the execution of the Company's strategic sales and marketing initiatives while driving maximum sales growth, market share, and…
Added 11 mins ago
Customer Success Manager
PCI Pharma Services
Rockford, IL
The Customer Success Manager (CSM) will be primarily responsible for proactively driving growth of user utilization metrics, customer onboarding and enablement of pci|bridge. CSM will…
Added 11 mins ago
Retail Assistant Manager (Assistant Brand Experience Leader)-Willow Knolls Court
Bath & Body Works
Peoria, IL
Career Development | Fun Stores | Free Product | 40% Discount
Added 11 mins ago
Specialty/Senior Specialty Representative - Bone Health - Peoria/Rockford, IL (Overlay)
Amgen
Peoria, IL
…strategy and promoting Amgen products as led by the District…
Added 11 mins ago
Senior Manager Supply Chain
Caterpillar, Inc.
Peoria, IL
Integrate Global Demand Management, Procurement/Purchasing, site Supply Chain, Product, Operations, Quality/SDE, Logistics, and other stakeholders into one global supply management process.
Added 11 mins ago
Manager Supply Chain Planning
Caterpillar, Inc.
Peoria, IL
Lead cross-functional coordination across Supply Chain, Demand Management, Procurement, Product, Operations, Quality/SDE, and manufacturing locations.
Added 11 mins ago
Product Manager
Meta
Springfield, IL
Drive product development with teams of world-class engineers and designers, while maintaining team health
Added 11 mins ago
Project Manager
The Hertz Corporation
Springfield, IL
We are seeking a strategic and customer-focused Project Manager to lead delivery of customer-facing products and support transformation initiatives across web, mobile, and platform…
Added 11 mins ago
O
Enterprise Task Order Delivery Owner
Oracle
Springfield, IL
- $91,400 to $187,000 USD / year
Oracle Health Government Services is seeking a skilled Federal Program Manager specializing in federal task order ownership, contract delivery, scope governance, requirements management,…
Added 11 mins ago
Senior CXO Customer Advocacy Manager
Rubrik
Springfield, IL
12+ years of experience in product marketing, product management, technical marketing, technical content strategy, or a closely adjacent field, with direct ownership of a customer story,…
Added 11 mins ago
Business Development Manager OEM
Emerson
Springfield, IL
If you are a sales professional or business development manager looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will drive…
Added 11 mins ago
Production Training Support Communications Analyst (Remote)
GovCIO
Springfield, IL
Partner with Agile teams (Scrum Masters, Product Owners, Business Analysts, Developers) to understand upcoming technical changes and craft communication materials that are clear, concise,…
Added 11 mins ago
Lead Insurance Product Manager - Part D/PDP
Humana
Springfield, IL
Humana is seeking a Medicare Part D expert to join the team as a Lead Insurance Product Manager who is ready to shape PDP strategy, guide complex decisions and turn regulatory requirements…
Added 11 mins ago
DI
Production Operator - C Shift
Dieomatic Incorporated
Liberty, MO
- $23.96 USD / hour
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 11 mins ago
Analytics Program Manager
Meta
Springfield, IL
…limits of distance, and even the rules of physics. Analytics Program Management drives data initiatives to successful delivery. Using clear communication and cross-functional collaboration,…
Added 11 mins ago
Privacy Data Analyst, Evidencing and Monitoring
Meta
Springfield, IL
Establish expertise across a system that's focused on reviewing and mitigating product risks
Added 11 mins ago
Senior Manager, AI Engineering Platforms
Huntington National Bank
Chicago, IL
Description Senior Manager, AI Engineering Platforms

PCI Pharma Services

Customer Success Manager

Rockford, IL, United States

Apply on usnlx.com About employer

Applications open in a new tab.

Job details

Experience: Associate's Degree in a related field and/or 1-3 years related experience and/or training.
Posting language: English
Posted: Nov 12, 2026

Original job description

Philadelphia, PA, USA

Rockford, IL, USA

Full time

JR120429

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Summary of Objective:

The Customer Success Manager (CSM) will be primarily responsible for proactively driving growth of user utilization metrics, customer onboarding and enablement of pci|bridge. CSM will accomplish this by first establishing cross-functional relationships with our sales & marketing, project management, and product team internally to understand the value and function of pci|bridge for the organization. Using that knowledge, they will forge consistent working relationships externally with our customers to ensure they know and understand that delivered value. This focused attention will be critical to the success and deployment of our platform and the CSM is a primary champion and owner of that effort.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

Create, refine, and implement customer engagement strategies to support onboarding and continued use of the pci|bridge platform among PCIs customer base.
Meet regularly with customers and/or project management either in person or virtually to conduct demos, workshops, or other pci|bridge training.
Establish relationships with existing customer contacts for training and support.
Drive efforts throughout the year to highlight new features and capabilities to customer and internal users.
Develop a strong understanding of PCIs business and the common activities that occur B2B so that the value of pci|bridge can be explained and deployed with context.
Participate in new feature demos from the development team to maintain currency with understanding of the platform and new features.
Responsible for the growth of user utilization metrics, new project onboarding in conjunction with sales and project management.
Partner with the pci|bridge product and marketing teams to identify messaging opportunities and potential feature or training development needs.
Execute demos for sales with new prospective clients.
Participate in regular steering committee meetings to report out on user enablement progress to management and team members.
Partner with project management to understand the needs of PCI customers and internal users throughout engagement activities.
This position may require overtime and/or weekend work.
This position may require some travel to customer and/or other PCI sites.
Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
Attendance to work is an essential function of this position
Performs other duties as assigned by Manager/Supervisor.

Required:

Associate's Degree in a related field and/or 1-3 years related experience and/or training.
College Level Mathematical Skills
Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables.

Preferred:

Ability to work independently and/or as part of a team.
Ability to display original thinking and creativity.
Ability to display excellent time management skills.
Ability to demonstrate attention to detail.
Ability to effectively present information to various groups of people.
Ability to maintain a positive attitude and relationships.

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future (https://pci.com/)

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.

PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled

Apply on usnlx.com About employer

Report this job

Work requirements

Jobs in the United States