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Retail Sales Rep

  • Billings, MT, United States

$14.09 to $18.28 USD / hour

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Job details

Pay
$14.09 to $18.28 USD / hour
Experience
At least 1 year or retail, merchandise, customer service or general office experience
Posting language
English
Posted

Original job description

Experience Required

At least 1 year or retail, merchandise, customer service or general office experience

Minimum Education Required

High School Degree, or equivalent.

License(s) Required

Valid driver’s license and clean driving record

Training Required/Provided

Provided

Expected Start Date

10/14/2026

Compensation

$14.09 - $18.28 / hourly

Hours Per Week

40

Number Of Positions

1

Job Description

Job Summary:

As a Retail Sales Representative (RSR), for Animal Health International, you will assist retail customers and sell animal vaccines, prescription medications, and animal health supplies/merchandise from either the store or showroom. You will provide continuous communication with outside salespeople, operations and pharmacy, and will customer keys orders into SAP. Knowledge of animal health products is important as this position will require upselling skills when necessary.

Essential Functions:

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Retail Customer Support:

  • Provide impeccable customer service and sales support via phone or walk-in customers; respond to customer queries, answer questions and solve problems in a timely fashion.
  • Complete walk-in sales orders from start to finish; accurately key and pull products.
  • Establish a positive working rapport with new and repeat customers.
  • Accurately process customer transactions in order entry system such as submitting invoices for payment, orders, quotes, returns, etc.
  • Gain understanding of and adhere to Accounts Receivables policies and practices.
  • Maintain accurate customer records and interactions, facility records, and regulatory filings, ensuring branch level compliance in accordance with Federal, State, and Local guidelines.

Manage Retail Area:

  • Maintain an inviting retail area by keeping a clean, fully stocked area. Rotate inventory as needed, and display seasonal and promotional products/programs as needed.
  • Perform quarterly cycle counts and binning of materials in retail area. Work with local Management to correct any discrepancies found.
  • Possess a current knowledge of company products and programs.
  • Balance and maintain cash tray; take deposits to the bank.
  • Develop strong working relationships within the location; actively communicate with sales, operations, and pharmacy as needed.
  • Generate reports as requested

May perform other Retail Sales Representative duties as assigned.

Is this a registered apprenticeship?

False

Place of Work

On-site

Requisition ID

R111033

Job Type

Full Time

More about this job

Skills

  • Retail sales
  • Customer service
  • Valid driver's licence
  • Communication skills
  • SAP
  • Upselling
  • Sales
  • Regulatory compliance

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