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Operations Manager (Bilingual)
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Manager III, Software Development, AWS SageMaker HyperPod Infra
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…solve real customer problems? We are looking for a Software Development Manager to lead a team through the full software lifecycle - from design and architecture through deployment and…
Added 1 min ago
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Patra Corporation

Engineering Manager

UNAVAILABLE, United States

Apply on careers.patracorp.com About employer

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Job details

Apply by: Nov 13, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

About Patra

Patra is an outcome-focused operating partner working exclusively for the insurance industry. Combining expert global teams, process intelligence, and purpose-built technology, Patra delivers measurable results to clients. With 20 years of deep domain expertise, exceptional client retention rates, and significant sustained investment in AI, Patra partners with agencies, brokers, MGAs, MGUs, and carriers to transform how insurance operations are delivered.

Core Duties

Role summary Reporting to the Director of AI Engineering, the Engineering Manager will be responsible for leading and inspiring 2–4 engineering teams through strong technical guidance, strategic direction, and consistent delivery excellence. As a hands-on leader, you will directly manage 2–4 Team Leads, each of whom manages a team of 3–5 engineers, drive execution of key initiatives, and promote engineering best practices across the organization. This role partners closely with Product Management, Architecture, and Infrastructure leadership to ensure teams deliver scalable, secure, and high-quality solutions that support business goals. This individual will be managing teams that use AI Agents to accelerate schema design, query optimization, and data pipeline development as part of an agent-first engineering team, applying sound judgment to review and validate their output, owning code review and production quality via agentic review. The ideal candidate has a strong technical engineering background - preferably within the insurance or highly regulated industries - and a proven track record of managing several teams to successful outcomes. Position Details Job Title Engineering Manager Reports To Director of AI Engineering Department Engineering Direct Reports 2–4 Team Leads Team Size Each Team Lead manages 3–5 engineers Location Remote (work from home) FLSA Status Exempt

Core Responsibilities Technical Leadership & Business Alignment · Act as a hands-on technical contributor when needed, assisting with architecture reviews, code quality, technical design, and complex implementation tasks. · Develop a deep understanding of insurance operations, workflows, compliance considerations, and how engineering outputs tie directly to business value. · Partner with Product Management to evaluate technical feasibility, risks, and trade-offs when prioritizing new features or enhancements. · Ensure engineering solutions align with enterprise AI strategy, security standards, and performance expectations. · Identify emerging technologies - particularly related to AI, automation, data processing, and cloud services - that could strengthen product capabilities within the insurance domain. People Leadership · Lead 2–4 engineering teams (typically 3–5 engineers each) through direct oversight of their Team Leads; establish a culture of ownership, continuous improvement, and high performance. · Set clear expectations and measurable team objectives; define engineering-level KPIs related to code quality, delivery velocity, reliability, and customer satisfaction. · Provide consistent coaching, mentorship, and performance feedback to Team Leads and senior engineers, supporting their growth toward future leadership roles. · Foster a collaborative engineering culture that prioritizes innovation, psychological safety, and accountability. · Champion engineering excellence by promoting best practices in code quality, architectural design, documentation, testing, and operational stability. · Support effective resource planning, hiring, onboarding, and succession planning for engineering leadership roles. Delivery & Accountability · Directly manage 2–4 Team Leads, providing alignment, guidance, and high-level technical decision support while empowering them to lead day-to-day team activities. · Ensure teams consistently deliver high-quality work on schedule, proactively removing roadblocks and escalating risks when necessary. · Drive execution of cross-team initiatives, aligning engineering roadmaps with organizational priorities from Executive Leadership. · Maintain clear, timely communication of project goals, timelines, and progress to stakeholders, adjusting plans as needed to support evolving business needs. · Implement processes for incident management, root cause analysis, and reliability improvements to ensure system stability in a mission-critical insurance environment. · Ensure engineering output adheres to compliance, regulatory, and security standards required for insurance operations. Cross-Functional Collaboration · Collaborate effectively with VPs of Infrastructure and Software Architecture to design, implement, and refine enterprise-class technical solutions. · Work closely with Data, Security, and Product teams to ensure alignment on architecture, scalability, and long-term platform strategy. · Promote shared ownership and transparency across teams, ensuring communication remains open and consistent. · Facilitate cross-functional planning sessions, architecture reviews, and engineering forums to encourage knowledge sharing and reduce operational silos. · Represent engineering in discussions with business stakeholders, communicating complex technical concepts in clear and understandable terms. Key Performance Indicators · Code quality and production defect rates across all teams · Delivery velocity and on-time completion of roadmap commitments · System reliability, uptime, and incident resolution time · Stakeholder and customer satisfaction with engineering deliverables · Team Lead development, engagement, and retention

Qualifications

· Undergraduate Degree in Software Development, Computer Science, or relevant industry experience. · 8+ years of experience in software engineering, preferably within the insurance industry or other regulated environments. · 5+ years of experience leading and growing engineering teams, including direct management of Engineering Team Leads. · Demonstrated success in scaling engineering teams and maturing engineering processes. · Experience with modern cloud infrastructure platforms (AWS, Azure, or GCP). · Proficiency with modern development technologies (e.g., React, Express.js, Typescript). · Strong understanding of distributed systems, cloud-native architectures, and secure software development practices. · Excellent communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.

Role Context · Work from home. · Minimum internet speed of 6 mbps download and 3 mbps upload; no satellite. · Subject to and expected to comply with all applicable Patra Corp policies and procedures.

Equal Employment Opportunity

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

Apply on careers.patracorp.com About employer

More about this job

Skills

Regulatory compliance
Prioritization
Security regulations
Process data
Process improvement
Customer service
Coaching
Architectural design
Documentation
Communication skills
Root cause analysis
Software development
Computer science
Engineering processes
AWS
Microsoft Azure
Google Cloud
React

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Work requirements

Jobs in the United States