Front Desk Admin

Front Desk Admin (The Face of Pathways) Pathways to Life, Inc. | Nags Head, NC Let’s be real… this isn’t “just a front desk job.” You’re the first impression. The vibe setter. The calm in the chaos. At Pathways to Life, our Front Desk Admin is the person who keeps everything flowing - welcoming members, supporting staff, and making sure the day runs smoother than it should. If you’re organized, people-focused, and know how to handle a busy office without breaking a sweat, keep reading. What You’ll Be Doing (aka your daily impact)

• Be the go-to person at the front desk - greeting members, families, and visitors with professionalism and warmth
• Answer calls, route messages, and keep communication moving (no dropped balls here)
• Keep the office running behind the scenes - scheduling, scanning, organizing, and supporting the team
• Help maintain a clean, welcoming, and professional space
• Support compliance by handling documents carefully and protecting confidential information (HIPAA matters here)
• Assist leadership and clinical staff with day-to-day administrative needs

What Makes You a Great Fit

• You’re naturally organized and detail-oriented
• You don’t get overwhelmed - you get focused
• You know how to talk to people (and you actually like it)
• You can juggle multiple tasks without things slipping through the cracks
• You show up on time, ready to go, and dependable

The Basics

• High School Diploma required (Associate’s preferred)
• 1+ year of admin/front desk experience (healthcare = bonus points)
• Comfortable with computers (Google, email, basic systems)

Why People Like Working Here

• You’re part of something meaningful - we serve real people, not just paperwork
• Supportive team environment (we actually help each other here)
• Stable, growing behavioral health organization
• Opportunity to grow if you show initiative

A Quick Reality Check This role matters. A lot.

You’ll be trusted with:

• First impressions
• Confidential information
• Keeping things organized when others aren’t

If you like staying busy, being needed, and making an impact every day - you’ll thrive here.

Ready to Apply and join our Pathways to Life family? Just click Apply.