Billing Manager

Pathway Capital Management is a Southern California-based Registered Investment Advisor specializing in the formation and management of fund-of-funds investing in private equity partnerships on behalf of large institutional investors. The Billing Manager will own the end-to-end client billing process, playing a crucial role in the company's financial operations by ensuring accurate and timely invoicing within the Corporate Finance department. This individual will work closely with other departments, including the Legal and Investment teams, to gather and analyze billing data across various fee structures. This is a role with meaningful strategic scope and a strong mandate to drive automation.

Responsibilities for the BILLING MANAGER include, but are not limited to:

• Plan, coordinate, and monitor the preparation of accurate and timely billing calculations and invoices based on relevant investment agreements, management contracts, and other relevant documents.
• Perform complex billing calculations and other tasks within the billing process.
• Review billing invoices and calculations prepared by the Billing Analyst.
• Reconcile and analyze fee calculations against underlying investment billing reports, performance summaries, and cash flow details within our system of records and other sources to ensure accuracy and completeness.
• Identify and resolve billing data discrepancies in a timely manner.
• Partner with Finance and internal AI tooling teams to identify and deploy agentic and LLM-based solutions that reduce manual work and improve decision quality across the billing and collections lifecycle.
• Collaborate with various other departments to gather necessary billing information and address any billing-related queries.
• Address client inquiries related to billing and resolve issues in a timely manner, serving as the primary escalation point for complex or high-risk billing disputes.
• Own the billing process end-to-end, proactively identifying and implementing automation and systems improvements that enhance efficiency, reduce recurring discrepancies, and scale the billing function to support the firm’s continued growth.
• Establish and monitor key billing metrics (e.g., days sales outstanding, error rates, cycle time, etc.) and report performance and trends to Corporate Accounting department’s leadership.
• Coordinate the monitoring of outstanding billings and work with the Billing Analyst to follow up with clients and ensure timely settlements of outstanding billings.
• Support annual audit by preparing schedules and providing auditors with requested documentation related to billing.
• Develop and enhance documentation of policies and procedures surrounding the billing process.
• Provide training and guidance to the Billing Analyst.
• Other duties and special projects, as assigned.

PERSONAL TRAITS:

• Ability to adapt, learn, design, and implement new processes, concepts, skills, and technologies – including automation tools that improve efficiency.
• Hands-on experience deploying AI or LLM-based solutions in a finance or AR context, whether through vendor tooling, custom workflows, or agentic systems.
• Strong analytical, numerical, and problem-solving skills.
• Excellent attention to detail and strong organizational skills.
• Clear and effective communication skills are necessary to address billing inquiries, resolve disputes, and provide explanations regarding billing processes.
• High proficiency in Microsoft Office products such as Excel, Word, Outlook, and Teams.
• Familiarity with general ledger software (experience in Sage Intacct or NetSuite preferred).
• Ability to maintain strict confidentiality of client, investment, and company information.
• Ability to work independently and collaboratively in a team environment (experience using workflow management software tools such as Box is a plus).
• Ability to work with large volumes of data.
• Experience in the asset management/private-equity industry is a plus but not required.

QUALIFICATIONS:

• Bachelor's degree in Accounting or related field of study.
• Minimum of 5 years of relevant experience in the billing function or other related positions within the finance and accounting field.

COMPENSATION & BENEFITS:

Competitive base salary and bonus, accompanied by an attractive benefits program including medical and dental insurance, 401(k) and vacation.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to maintaining a workplace free from harassment and discrimination. We do not offer visa sponsorship at this time.