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Added 1 min ago
Account Manager Associate II - Personal Lines
Hub Mid-South
Nashville, TN
The Account Manager Associate is accountable for delivering excellent and efficient service by assisting the Account Manager(s) with the daily management of a group of accounts. The Account…
Added 1 min ago
Account Manager III, Commercial Lines - Aviation
Hub Mid-South
Franklin, TN
The Account Manager III is accountable for delivering excellent and efficient service through day-to-day account management of assigned accounts. The Account Manager III has a direct impact…
Added 1 min ago
Account Manager I, Commercial Lines - Aviation
Hub Mid-South
Franklin, TN
The Account Manager I is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. Successfully achieve client…
Added 1 min ago
Account Manager - Specialty Personal Lines
HB Hub International New England, LLC
Wilmington, MA
We currently have an opportunity for an Account Manager to join our Personal Lines team in our Wilmington, MA office on a Hybrid work schedule.
Added 1 min ago
Benefits Consultant
HV Greater Pennsylvania
Pittsburgh, PA
…benefit plan (EB) clients, having the primary responsibility for client retention. The BC is viewed as a project manager and shall be principally responsible for overseeing management of…
Added 1 min ago
Commercial Lines Account Manager - Bonds
Hub International Gulf South, a Division of Hub International Midwest Limited
Lafayette, LA
Bond Account Manager (Commercial Surety & Financial Bonds)
Added 1 min ago
Operations Analyst – Data & Revenue Operations
Specialty Program Group, LLC
Remote, United States
About SPG Ancillary, a division of Strategic Benefit Resources: SPG Ancillary is a division of Specialty Program Group, a wholly owned subsidiary of HUB International. Our mission is to…
Added 1 min ago
Branch Manager I
Aberdeen, NC
OR successful completion of the Branch Manager in Training (MIT) program and a minimum of 6 months of applied MIT experience.
Added 2 mins ago
SM
Store Manager
Steve Madden
Las Vegas, NV
- $50,000 to $70,000 USD / year
The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their…
Added 3 mins ago
JD
Clinical Case Manager
JUNTA DE ACCION PUERTORRIQUENA INC
East Brunswick, NJ
- $40 to $45 USD / hour
The Part-Time Clinical Case Manager will provide comprehensive case management services to clients in need of mental health and social support. The ideal candidate will work closely with…
Added 4 mins ago
Project & Program Management IV
Astreya Partners, LLC
Remote, United States
The Senior Project & Program Manager leads complex, cross-functional programs from planning through execution, stabilization, and continuous improvement. This role is responsible for…
Added 4 mins ago
MCU Offshore Project Manager
GE Vernova
Unspecified, MA
En tant qu’équipement client, installations ou projets d’infrastructure connexes : responsable de l'exécution du projet, de la comptabilité des résultats et de la satisfaction de la…
Added 5 mins ago
Psychiatric Technician
Dallas County Hospital District d/b/a Parkland Health
United States
Successfully completed Parkland's job specific training program
Added 5 mins ago
Sr Sales Consultant - Account Management
MKO KONE Inc.
Boston, MA
…own local portfolio as a Senior Sales Consultant – Account Manager for KONE Boston, MA? This position will cover a territory of Cambridge,…
Added 6 mins ago
Business Development Manager
Grantek Systems Integration
Remote, United States
…into successful senior team members who are integral to our client's manufacturing…
Added 6 mins ago
Business Development Manager
Grantek Systems Integration
Remote, United States
…into successful senior team members who are integral to our client's manufacturing…
Added 7 mins ago
Residential Home Manager
LA Health and Rehab, Inc.
Baton Rouge, LA
LHRC is looking for Residential Home Manager for our Women's Residential Treatment Facility in Baton Rouge, LA!
Added 9 mins ago
Leasing & Marketing Team Leader
Cardinal Group Companies
Eugene, OR
As the Leasing & Marketing Team Leader, you are responsible for assisting the Community Manager in maintaining all aspects of property operations, but with a concentration on the leasing,…
Added 9 mins ago
KC
HCBS Waiver Case Manager
Kandiyohi County
Willmar, MN
- $37.5 to $52.46 USD / hour
The HCBS Waiver Case Manager plays a vital role in supporting individuals with disabilities, complex medical needs, brain injuries, and other long-term support needs by coordinating Home…
Added 9 mins ago
GS
Case Manager II - ACT
Guild Services
W St. Paul, MN
- $27 to $35 USD / hour
The Case Manager II is responsible for providing comprehensive, community-based services to individuals with severe and persistent mental illness (SPMI) and/or chemical dependency to live…
Added 10 mins ago
Retail Assistant Store Manager
The ODP Group
Mobile, AL
The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us…
Added 11 mins ago
Senior Manager, Accounting Advisory
Stout Risius Ross, LLC
Dallas, TX · Houston, TX
At Stout, we’re dedicated to exceeding expectations in all we do – we call it Relentless Excellence ®. Both our client service and culture are second to none, stemming from our firmwide…
Added 12 mins ago
Engagement Manager
Oakwood Systems Group Inc.
St. Louis, MO · Kansas City, MO
7+ years of progressive project, program, delivery, or engagement leadership experience in technology consulting, professional services, systems integration, or a comparable client-facing…
Added 12 mins ago
Hospital Manager - Newberg, OR
Newberg Veterinary Hospital
Newberg, OR
Hospital Manager | Lead a Thriving Veterinary Practice | Newberg, OR
Added 13 mins ago
Revenue Accounting Manager
Canopy
Draper, UT · South Jordan, UT
We are hiring a Revenue Accounting Manager to own revenue-to-cash accounting at Canopy and help lead the people who run it today. Reporting to the Controller, you'll be the first-level…

PathGroup

Patient Services Technician/Phlebotomist

Nashville, TN, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY:

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

Greets customers appropriately. Treat all customers in a courteous manner.
Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
Completes requisitions accurately in PathConnect and/or other Pathgroup computer applications.
Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
Researches test/client information utilizing lab computer system.
Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
Maintains required records and documentation.
Maintains daily records and all appropriate PSC/IOPST Patient Services Technician logs.
Assists with compilation of monthly statistics and data.
Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.
Demonstrates organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
Utilizes time appropriately. Capable of maintaining fluctuating patient flow.
Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Performs duties in an independent manner.
Communicates pertinent information/issues to supervisor, manager or group leader for resolution.
Contributes to a positive work climate and to the team effort of the department and company.
Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

Works with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.

EDUCATION & LICENSURE:

High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)
Phlebotomist Certification is preferred. (Required in Louisiana).

REQUIREMENTS:

At least 1 year of prior job-related experience preferred.

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