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Occupancy Specialist
Affiliated Resources Group
Decatur, GA
…variety of duties administering the Housing Choice Voucher Program. These duties include (but are not limited to): coordination of and conducting client interviews, briefings or other…
Added just now
Client Analyst - Commercial Lines
Marsh Agency LLC
United States
The Client Analyst position prepares individuals for a career in client service. Our structured program is designed to educate and prepare self-motivated individuals for a rewarding career…
Added 1 min ago
AF
Direct Support Professional - Community Day Services (58468)
ASSOCIATION FOR INDIVIDUAL DEVELOPMENT
Batavia, IL
- $19.5 USD / hour
…classes under the direction of the DSP – CDS Instructor and/or Program Manager. The DSP – CDS is responsible to utilize the person’s Implementation Strategy or Individual Plan and Behavior…
Added 1 min ago
Automation Tester
Cayuse Holdings
Sacramento, CA
Employment in this role is conditional upon successful execution of the contract by the client.
Added 1 min ago
PC
Foster Care Case Manager (Part-Time)
Presbyterian Childrens Homes and Services
St. Louis, MO
- $20 to $25 USD / hour
- Part-time
…strength-focused, family-centered, and goal driven with every…
Added 1 min ago
HK
Customer Experience & Automation Manager
HEALTHY KIDS PROGRAMS
Poughkeepsie, NY
- $24 to $26 USD / hour
Employer-Paid Childcare for children enrolled in our program on the days you work with us
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Food Service - Restaurant Supervisor
SSA Group
Washington, DC
Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
Added 4 mins ago
Network Engineer Principal
GD Information Technology, Inc.
United States
…Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners…
Added 4 mins ago
Operations Management Partner
Matrix Career Opportunities
Broomall, PA
The Operations Management Partner is primarily responsible for supporting the Matrix NAC Operations Team (Operations Manager and assigned Project Managers), Estimating, and Labor Relations…
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Head Universal Banker, Rancho Cucamonga Branch
Citi
RANCHO CUCAMONGA, CA · Rancho Cucamonga, CA · Rancho Cucamonga
…driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank’s…
Added 4 mins ago
Associate Banker I - Bohemia
TD Bank, N.A.
Bohemia, NY
First point of contact for clients as they serve as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high touch client experience
Added 4 mins ago
Data Designer III (US)
TD Bank, N.A.
Mount Laurel, NJ
Added 4 mins ago
Relationship Banker I - 325 Main Street, Harleysville, PA (30 Hours)
TD Bank, N.A.
Harleysville, PA
…well-being. This role is accountable for acquiring and deepening client relationships through consultative engagement, strong product knowledge, and disciplined execution that drive…
Added 4 mins ago
TB
Associate Banker I - 100 East Dekalb Pike, King of Prussia, Pennsylvania (Full Time)
TD Bank, N.A.
King of Prussia, PA
- Full-time
First point of contact for clients as they serve as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high touch client experience
Added 4 mins ago
Product Owner I (US) Foundational Data Management
TD Bank, N.A.
NY · Jacksonville, FL · Greenville, SC · Charlotte, NC · Mount Laurel, NJ · Portland, ME
Added 4 mins ago
TB
Relationship Banker II - 100 East Dekalb Pike, King of Prussia, PA (Full Time)
TD Bank, N.A.
King of Prussia, PA
- Full-time
…driven banking experience to life by cultivating and sustaining client relationships through delivering personalized banking solutions that support long term financial goals. This role is…
Added 6 mins ago
DUAL SALES MANAGER - SALES
Twenty Four Seven Hotels
Palm Desert, CA
Twenty Four Seven Hotels is seeking a highly motivated and results-driven Dual Sales Manager to manage sales and business development efforts for the Courtyard Palm Desert and Residence Inn…
Added 6 mins ago
DUAL DIRECTOR OF SALES - SALES
Twenty Four Seven Hotels
Palm Desert, CA
If you are energized by prospecting, closing deals, and building long-term client relationships, we want to hear from you.
Added 6 mins ago
EU
IT Program Manager I
Experis USA
NY
- $45 to $49 USD / hour
Our client, IT services and technology operations is seeking a IT Program Manager I to join their team. As a IT Program Manager I, you will be part of the IT organization supporting…
Added 7 mins ago
Account Manager Associate II - Personal Lines
Hub Mid-South
Nashville, TN
The Account Manager Associate is accountable for delivering excellent and efficient service by assisting the Account Manager(s) with the daily management of a group of accounts. The Account…
Added 7 mins ago
Account Manager III, Commercial Lines - Aviation
Hub Mid-South
Franklin, TN
The Account Manager III is accountable for delivering excellent and efficient service through day-to-day account management of assigned accounts. The Account Manager III has a direct impact…
Added 7 mins ago
Account Manager I, Commercial Lines - Aviation
Hub Mid-South
Franklin, TN
The Account Manager I is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. Successfully achieve client…
Added 7 mins ago
Account Manager - Specialty Personal Lines
HB Hub International New England, LLC
Wilmington, MA
We currently have an opportunity for an Account Manager to join our Personal Lines team in our Wilmington, MA office on a Hybrid work schedule.
Added 7 mins ago
Benefits Consultant
HV Greater Pennsylvania
Pittsburgh, PA
…benefit plan (EB) clients, having the primary responsibility for client retention. The BC is viewed as a project manager and shall be principally responsible for overseeing management of…
Added 7 mins ago
Commercial Lines Account Manager - Bonds
Hub International Gulf South, a Division of Hub International Midwest Limited
Lafayette, LA
Bond Account Manager (Commercial Surety & Financial Bonds)

PathGroup

Patient Services Technician/Phlebotomist

Franklin, TN, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

JOB SUMMARY:

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

Greets customers appropriately. Treat all customers in a courteous manner.
Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
Completes requisitions accurately in PathConnect and/or other Pathgroup computer applications.
Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
Researches test/client information utilizing lab computer system.
Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
Maintains required records and documentation.
Maintains daily records and all appropriate PSC/IOPST Patient Services Technician logs.
Assists with compilation of monthly statistics and data.
Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.
Demonstrates organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
Utilizes time appropriately. Capable of maintaining fluctuating patient flow.
Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Performs duties in an independent manner.
Communicates pertinent information/issues to supervisor, manager or group leader for resolution.
Contributes to a positive work climate and to the team effort of the department and company.
Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

Works with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.

EDUCATION & LICENSURE:

High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)
Phlebotomist Certification is preferred. (Required in Louisiana).

REQUIREMENTS:

At least 1 year of prior job-related experience preferred.

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More about this job

Skills

Phlebotomy
Attention to detail
Communicate with customers
Documentation
Statistics
Data entry
Personal protective equipment
Confidentiality

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