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Community Banking Manager
S&T Bank
United States
Assists with operational excellence in resolution of operational and customer problems.
Added 1 min ago
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Senior Network Administrator
AECOM
Miami, FL
- $115,000 to $155,000 USD / year
…where network reliability, cybersecurity, and rapid incident resolution are essential. This is a full-time, on-site position reporting to the IT…
Added 1 min ago
RN Case Manager
Hudson Regional Hospital
Bayonne, NJ
…issues) will be communicated to the Attending Physician. If no resolution, CM will refer the cases to the Physician…
Added 1 min ago
Assistant Manager, Patient Access
Hospice of Michigan
Ann Arbor, MI
…Coordination Specialists, including assignments, coverage and issue resolution; escalates performance and personnel concerns to the…
Added 2 mins ago
Portfolio Manager
Fidelity Bank
Atlanta, GA
The Portfolio Manager plays a vital role in managing and overseeing a portfolio of commercial loans. This position is responsible for maintaining the quality and profitability of the loan…
Added 3 mins ago
Manager, Contracts and Procurement Management
Deloitte US
Birmingham, AL · Boise, ID · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Williamsville, NY
As a Negotiation Manager on the US Easier Team, you will serve as a central coordinator for US domestic and global contract negotiations. You will triage requests, align the appropriate…
Added 4 mins ago
Clinical Research Coordinator
ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC
Sun City, AZ
The Clinical Research Coordinator I (CRC) reports to the Regional Manager and is responsible for coordinating and implementing assigned protocols in compliance with FDA CFR, GCP and company…
Added 5 mins ago
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Research and Development Manager
GPAC
Bohemia, NY
- $150,000 to $160,000 USD / year
Participate in resolution of complaints and QA cases.
Added 5 mins ago
Customer Experience Manager - Telehealth
Health-eCommerce.com
United States
The Customer Experience Manager is responsible for the day-to-day leadership and performance of Patiently's customer experience function. This role leads the frontline support operation and…
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Technical Program Manager
Randstad USA
Torrance, CA
- $70 to $80 USD / hour
We are seeking an experienced Technical Program Manager to lead multiple enterprise technology initiatives within a Captive Finance environment. The role requires a strong combination of…
Added 6 mins ago
Managing Director & Chief Operating Officer, US Equipment Finance
Bank of Montreal
Chicago, IL · Milwaukee, WI
Customer issue resolution and stakeholder satisfaction.
Added 6 mins ago
JR
REGISTERED NURSE- 2CE FULL TIME NIGHTS
Jefferson Regional Med Ctr
Pine Bluff, AR
- Full-time
…interpersonal relationships with others in communication and problem resolution. Provides direct and indirect patient care in the hospital setting. Communicates with physicians/Nurse…
Added 6 mins ago
Regional Manager
RPM Living
Remote, United States
The Regional Manager (RM) is responsible for overseeing the operational and financial performance of a portfolio of properties. This role requires a hands-on leader who can drive team…
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Quality Engineer
Tate - Open
Pocahontas, AR
Support non-conformance management, including documentation and resolution tracking.
Added 7 mins ago
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Industrial Engineer
Continental
Mount Vernon, IL
- Up to $75,000 USD / year
Maintain current wage payment system under the guidance and control of the Plant Industrial Engineering Manager. Use sound Industrial Engineering tools and procedures, control the system…
Added 8 mins ago
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Operations Manager - BIAS
Provident Bank
Morristown, NJ
- $70,000 to $100,000 USD / year
Added 8 mins ago
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Supply Chain and Sourcing Project Manager
ASML US, LP. (US20)
Wilton, CT
- $150,750 to $276,375 USD / year
As a Supply Chain and Sourcing manager within the ASML Strategic Sourcing and Procurement sector (SS&P), you will make a real difference by driving the end-to-end introduction and…
Added 10 mins ago
Banker I South Boston Southampton St Branch
Rockland Trust
South Boston, MA
…troubleshoot customer issues and provide follow-through to ensure…
Added 10 mins ago
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Account Manager - State Farm Agent Team Member
Jared Spencer - State Farm Agent
Sanford, NC
- $65,000 to $90,000 USD / year
As an Account Manager for Jared Spencer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer…
Added 10 mins ago
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Account Manager - State Farm Agent Team Member
Jan Phillips - State Farm Agent
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- $50,000 to $75,000 USD / year
As Account Manager - State Farm Agent Team Member for Jan Phillips - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through…
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Transportation and Long Range Planning Intern II
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May be asked to take a lead role on a department/division program or project, if approved by the department manager.
Added 11 mins ago
Bilingual ATM Helpdesk Support
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Track issues through resolution and escalate delays or unresolved problems to the Service Manager.
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Property Manager FT II
COMMUNITY HOUSING PARTNERS CORP
Farmville, VA
- $65,771 to $72,139 USD / year
Collaborate with the HR department and Regional Manager on the resolution of personnel issues through coaching and training, progressive discipline, EAP referral, and/or termination of…
Added 16 mins ago
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Staff Pharmacist Full Time
CVS Health
Stockbridge, GA
- $60 to $76 USD / hour
- Full-time
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the…
Added 16 mins ago
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District Support Pharmacist Full Time
CVS Health
Duluth, GA
- $60 to $76 USD / hour
- Full-time
…pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you…

PathGroup

Patient Services Technician/Phlebotomist

Dalton, GA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

JOB SUMMARY:

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

Greets customers appropriately. Treat all customers in a courteous manner.
Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
Completes requisitions accurately in PathConnect and/or other Pathgroup computer applications.
Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
Researches test/client information utilizing lab computer system.
Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
Maintains required records and documentation.
Maintains daily records and all appropriate PSC/IOPST Patient Services Technician logs.
Assists with compilation of monthly statistics and data.
Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.
Demonstrates organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
Utilizes time appropriately. Capable of maintaining fluctuating patient flow.
Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Performs duties in an independent manner.
Communicates pertinent information/issues to supervisor, manager or group leader for resolution.
Contributes to a positive work climate and to the team effort of the department and company.
Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

Works with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.

EDUCATION & LICENSURE:

High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)
Phlebotomist Certification is preferred. (Required in Louisiana).

REQUIREMENTS:

At least 1 year of prior job-related experience preferred.

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