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Lead Engineer, IT Compliance, Data Integrity
JuN - Seattle Dexter
Bothell, WA
· May represent team or function on program or project teams. Exceptional interpersonal skills, especially regarding Teamwork and collaboration, Client focus, and Verbal and written…
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Client Care Manager- Licensed Customs Broker (#2626)
GHY International
Pembina, ND
Client Care Manager | U.S. Customs Operations
Added just now
Client Care Manager- Licensed Customs Broker (#2626)
GHY International
Remote, United States
Client Care Manager | U.S. Customs Operations
Added just now
Client Care Manager- Licensed Customs Broker (#2626)
GHY International
Remote, United States
Client Care Manager | U.S. Customs Operations
Added just now
Trade Specialist- Customs Brokerage (#2633)
GHY International
Remote, United States
Reporting to the Client Care Manager, you’ll oversee day-to-day client needs, audit released shipments, maintain client databases and work instructions, and help resolve issues as they…
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Trade Specialist- Customs Brokerage (#2633)
GHY International
Grand Forks, ND
Reporting to the Client Care Manager, you’ll oversee day-to-day client needs, audit released shipments, maintain client databases and work instructions, and help resolve issues as they…
Added 1 min ago
FT
Sales Account Manager (Maryland)
FULGENT THERAPEUTICS LLC
Remote, United States
- $95,000 to $110,000 USD / year
The primary accountability for the sales function and for the Sales Account Manager individually is to drive profitable growth within their assigned geography in a manner consistent to…
Added 2 mins ago
Distribution Center Associate
Premier Press
Portland, OR
Mass-Transit Reimbursement Program helps employees save on commuting costs
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Assistant Location Manager
SCI Illinois Services, LLC.
Chicago, IL
- $70,000 USD / year
As a seasoned practicing Funeral Director, under the guidance of a Location Manager, learn the responsibilities of a Location Manager for the opportunity of career advancement. Assist the…
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Office Manager
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…highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations…
Added 2 mins ago
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Accounts Receivable Analyst
Aston Carter
Lewisville, TX
- $25 to $26 USD / hour
Work EnvironmentThis role sits within a dedicated team and operates primarily in a mostly remote work environment. The manager and approximately ten team members also work largely remotely…
Added 2 mins ago
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Junior IT Support Specialist
Aston Carter
Holmdel, NJ
- $23 USD / hour
Scripting experience, such as PowerShell or Google Apps Manager (GAM), is a plus.
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Production Planner
Aston Carter
Placentia, CA
- $25 to $30 USD / hour
Work closely with the Supply Chain Manager, operations leadership, and other planners to align priorities, resource planning, and production execution.
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Assistant Store Manager
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As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 4 mins ago
Property Manager
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Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
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Sr. Staff Auditor
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…phases of assigned audits with direction from the Audit Project Manager or the Audit Manager and/or Audit Director. This role will also support broader initiatives and strategic priorities…
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Accenture
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- $113,000 to $130,000 USD / year
…based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role…
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Sr Site Reliability Engineer -Remote US
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SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or…
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Product Marketing Manager
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Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
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Regional Maintenance Manager
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- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
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Sr Manager - Proj/Prog
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The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
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Studio Manager - Preston Hollow
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SME II
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Transmission Engineering Manager
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Reporting to the Director of Transmission Engineering, the Engineering Manager will direct resource planning and forecasting, evaluate staff performance, and collaborate cross-functionally…

PathGroup

Patient Services Technician

Houston, TX, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

JOB SUMMARY:

Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

Greets customers appropriately. Treat all customers in a courteous manner.
Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
Completes requisitions accurately in PathConnect and/or other Pathgroup computer applications.
Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.
Researches test/client information utilizing lab computer system.
Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
Maintains required records and documentation.
Maintains daily records and all appropriate PSC/IOPST Patient Services Technician logs.
Assists with compilation of monthly statistics and data.
Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.
Demonstrates organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
Utilizes time appropriately. Capable of maintaining fluctuating patient flow.
Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.
Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
Performs duties in an independent manner.
Communicates pertinent information/issues to supervisor, manager or group leader for resolution.
Contributes to a positive work climate and to the team effort of the department and company.
Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

Works with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.

EDUCATION & LICENSURE:

High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)
Phlebotomist Certification is preferred. (Required in Louisiana).

REQUIREMENTS:

At least 1 year of prior job-related experience preferred.

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