AI Project Manager

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Description

AI Project Manager Location: Work from home in EST or CST

Position Summary

We are seeking an AI Project Manager to lead complex, client-facing artificial intelligence, automation, and technology implementations from initiation through operational handoff. In this role, you will translate executive business objectives into measurable delivery outcomes while coordinating technical teams, budgets, risks, and stakeholders. You will apply Agile, Waterfall, or hybrid project delivery approaches based on engagement needs and oversee project schedules, resources, technical delivery, client communication, and governance.

Key Responsibilities

Project Delivery and Governance

• Lead complex, high-budget client implementations through all five project phases.
• Manage project schedules, budgets, milestones, resource forecasts, risks, dependencies, change control, and client reporting.
• Select and apply Agile, Waterfall, or hybrid delivery methodologies appropriate to each engagement.
• Identify and mitigate technical, regulatory, and ethical risks, including considerations related to GDPR, the AI Act, AI regulations, and fairness principles.

Technical Delivery and SDLC

• Coordinate requirements, solution design, development, integration, testing, deployment, acceptance, and transition to support.
• Apply an understanding of machine learning workflows, data pipelines, large language models, and MLOps tools.
• Facilitate backlog refinement, sprint planning, reviews, and release coordination when applicable.
• Partner with architects, developers, AI engineers, infrastructure teams, and security teams to validate delivery readiness and challenge technical assumptions.
• Identify and communicate AI-related risks involving data quality, privacy, security, model performance, integration, and reliability.

Executive and Client Leadership

• Build trusted relationships with client executives, sponsors, and C-suite leaders.
• Lead executive steering discussions and decision-making forums.
• Provide concise executive-level updates on business outcomes, investment, delivery confidence, tradeoffs, risks, and corrective actions.
• Manage high-stakes escalations, competing executive priorities, and challenging stakeholder conversations, developing actionable plans.
• Translate technical matters into clear commercial and strategic implications.

Operational Excellence

• Maintain accurate project records.
• Ensure client acceptance, operational handoff, and documentation of lessons learned.
• Contribute to improvements in project delivery methods and organizational learning.

Required Qualifications

• 5+ years of experience managing complex technical or software implementation projects, with demonstrable successful outcomes and client-facing experience.
• Proven experience engaging directly with executives and C-suite stakeholders, influencing decisions, and managing executive-level escalations.
• Strong knowledge of the Software Development Life Cycle (SDLC), Agile, Waterfall, and hybrid methodologies.
• Experience coordinating development teams, integrations, testing, and deployment.
• Strong financial, commercial, scope, risk, and stakeholder management capabilities.
• Excellent executive communication, negotiation, and analytical judgment.

Preferred Qualifications

• 7+ years of relevant experience.
• Direct experience with AI, machine learning, or automation implementations.
• Bachelor's degree in Computer Science, Software Development, or a similar field.
• Experience managing engagements valued at $100,000 or more and larger, multi-workstream programs.
• Experience in an MSP, IT consulting, or professional services environment.
• Familiarity with cloud platforms, APIs, data platforms, AI governance, and model evaluation.
• PMP, PMI-ACP, PMI-CPMAI, CSM, or comparable certification.
• AIPM, Applied AI/Data Science program, and/or AI-focused degree or certification.

Measures of Success

Success in this role will be evaluated based on:

• Project milestone and budget performance, including forecast accuracy.
• Executive sponsor confidence and client satisfaction.
• Successful technical acceptance and operational handoff.
• Effectiveness of risk management, change control, and delivery governance.

Why Join Path Forward IT?

Path Forward IT, a Blue Alliance company, is a nationally recognized managed services provider (MSP) that exclusively supports the healthcare industry. Ranked among the top 15% of MSPs nationwide, we deliver world-class IT services that ensure technology never stands in the way of patients receiving the care they need. Our work is driven by urgency, empathy, and a patient-centered mindset. We understand the critical nature of healthcare operations and prioritize our work to empower providers to focus on what matters most: delivering exceptional care. Founded in 2002, Path Forward IT has grown to a team of over 100 professionals located across 40+ states. We foster a collaborative, career-focused culture where team members thrive. Many of our employees have been with us for years, and we regularly celebrate 5- and 10-year milestones.

A Team Environment Built for Growth

Joining Path Forward IT means working alongside IT specialists supporting complex, enterprise environments. As part of the Blue Alliance network, you gain access to a community of hundreds of peers and experts across the country. This means more opportunities for learning, professional development, and career advancement without losing the close-knit feel of a smaller team.

You’ll enjoy the best of both worlds:

• The autonomy and client engagement typical of a local MSP
• The resources, support, and structure of a leading national IT services organization

A Unique Opportunity Through Blue Alliance

As a Blue Alliance partner company, Path Forward IT provides team members with unmatched opportunities to learn, lead, and succeed. Each company in the network maintains its unique identity while working toward shared goals. If you’re looking to make a meaningful impact and grow your career in a supportive, future-focused environment, this is the place for you.

Benefits of working at Path Forward IT:

• Be part of a fun, awesome team
• 9 paid holidays
• 401K Retirement with matching contributions
• Excellent medical, vision and dental insurance
• Life insurance and disability insurance
• Cell phone stipend
• 3 weeks PTO

Top Reasons our Employees Love Being Part of the Blue Alliance Family:

• Entrepreneurial Culture
• Fast-paced Flow, with a Variety of Projects
• Collaborative Work Environment
• Training & Certifications
• Career Growth Opportunities

Ready for the next step?

The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.

Please be advised we, Path Forward IT, participate in E-Verify.