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Table Games Dual Rate Dealer

  • Bensalem, PA, United States

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Job details

Posting language
English
Posted

Original job description

When Acting as a Table Games Supervisor

• Monitor the exchange of currency for gaming chips.

• Oversee the payment and collection of bets in accordance with company and regulatory rules.

• Ensure accuracy and proper completion of all signatory paperwork and transactions.

• Protect and maintain the integrity of assigned games, assets, and table operations.

• Support dealers in maintaining game security, asset protection, and adherence to rules and regulations.

• Stay current with industry practices and communicate any beneficial opportunities to management.

• Acknowledge, greet, and engage with customers at or approaching assigned games.

• Maintain up-to-date knowledge of company events and promotions and assist customers accordingly.

• Advise supervisors of disputes, operational issues, and any suspicious activity.

• Communicate effectively with supervisors and obtain all required approvals and acknowledgments per established policies.

• Issue complimentaries in accordance with internal controls.

• Perform all other duties as assigned.

When Acting as a Table Games Dealer

• Provide professional, courteous, and attentive service to all guests.

• Acknowledge and warmly greet customers who play at or approach assigned games.

• Conduct table transactions and provide required signatory validations in compliance with company and regulatory rules.

• Ensure accuracy and proper completion of all signatory paperwork and transactions.

• Protect the integrity of assigned games and safeguard currency, chips, playing cards, dice, and other gaming assets.

• Comply with all gaming regulations, internal controls, policies, and business processes.

• Foster clear, open, and professional communication with all related departments and supervisors.

• Interact positively with coworkers to promote teamwork, good rapport, and effective cross-department communication.

• Maintain current knowledge of company events and promotions and respond to customer inquiries accurately.

• Perform all other duties as assigned.

More about this job

Skills

  • Communicate with customers
  • Assist customers
  • Advise supervisors
  • Regulatory compliance
  • Business processes
  • Communication skills
  • Teamwork

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