Jobs in the United States

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Indian Health Service Network Operations & Support Center:
Bowhead
Rockville, MD
Indian Health Service Network Operations & Support Center (NOSC):
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Assistant Manager - Spring Terrace
Foundation Communities Inc
Austin, TX
Position Description: This position is responsible for assisting the Property Manager to effectively manage the property and assume the responsibilities of the Property Manager in his/her…
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CG
FLOOR TECHNICIAN (FULL TIME)
Compass Group
Wilmington, NC
- $18.5 USD / hour
- Full-time
…Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting…
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Director of Sales
Compass Group
BOSTON, MA
Direct Reports: Sales Directors, Senior Sales Managers, Sales Managers, Director of FOH Operations, People Operations Manager
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CG
Director of Dining Services
Compass Group
AUSTIN, TX
- $80,000 to $85,000 USD / year
…industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate…
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Quality Manager TOLP
Samtec, Inc
New Albany, IN
Job title: MANUFACTURING QUALITY MANAGER Operations Leadership Program
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CG
Catering Manager
Compass Group
THE WOODLANDS, TX
- $60,000 to $65,000 USD / year
Position Title: CATERING MANAGER-WOODLANDS, TX
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Production Shift Supervisor
PPG
Barberton, OH
Support the ISO program and implement actions to eliminate the causes of product quality defects.
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CHEF MANAGER - MANASSAS, VA
Compass Group
Manassas, VA
…industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate…
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RN Case Manager
Dardanelle Regional Medical Center
Dardanelle, AR
…discharge planning needs and the hospital’s utilization review program. Coordinates and manages the facility's Swing Bed program. Coordinatees Employee Health…
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P
General Manager
PACCAR
Dallas, TX
- $109,000 to $191,500 USD / year
…global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides…
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Oil Change Assistant Manager - Shop#475 - 1530 1st Street South
Driven Brands Shared Services LLC
Winter Haven, FL
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
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Customer Service Representative
Driven Brands Shared Services LLC
Remote, United States
Support the Overall Take 5 Oil Change Brand Field Operations Team through our Five9 phone system platform and is a remote position. Must have good and direct internet connection.
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Oil Change Assistant Manager - Shop#937 - 1913 US HWY 83
Driven Brands Shared Services LLC
Penitas, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
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Oil Change Assistant Manager - Shop#436 - 6414 Farm to Market Road 1488
Driven Brands Shared Services LLC
Magnolia, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
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Oil Change Assistant Manager - Shop#533 - 7760 Texas 78
Driven Brands Shared Services LLC
Sachse, TX
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
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Director, Commercial Real Estate Origination
National Life Insurance Company
Addison, TX · Montpelier, VT · NY
…core days are subject to change with advance notification and manager…
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Senior Accountant
Driven Brands Canada Shared Services Inc
United States
…team of Accountants and will report directly to the Accounting…
Added 1 min ago
WF
Store Team Lead - Davie
Wild Fork Foods
Davie, FL
- $23 USD / hour
Provide real-time coaching and feedback to associates, and communicate performance opportunities and support needs to the Store Manager
Added 1 min ago
WF
Store Team - Coral Gables
Wild Fork Foods
Coral Gables, FL
- $23 USD / hour
Provide real-time coaching and feedback to associates, and communicate performance opportunities and support needs to the Store Manager
Added 1 min ago
SB Shop Manager
Accelerated Brands
Kokomo, IN
At Strickland Brothers, our Shop Managers are working leaders who actively support service operations alongside their team when needed, including assisting in roles such as greeter, hood…
Added 1 min ago
Assistant Nurse Manager (ANM) - MICU
Health First Careers
Viera West, FL · Melbourne, FL
The Assistant Nurse Manager plans, directs and assess’ all unit functions to include evaluation of patient care on a twenty-four (24)-hour basis on an assigned unit. The Assistant Nurse…
Added 1 min ago
FA
Associate Mechatronic Field Engineer
FANUC America
Huntersville, NC · Spartanburg, SC
- $53,000 to $85,000 USD / year
Operate with consistent support of Supervisor/Manager
Added 1 min ago
Staff Engineer - I&C
Black & Veatch Family of Companies
Dallas, TX
Support multiple Water and Wastewater and other Market Sector projects with advanced engineering solutions and technical challenges.
Added 1 min ago
Senior Training Lead /Specialist – Hybrid - McLean, VA
Creative Information Technology, Inc.
Falls Church, VA
Working under the direction of the OCM Manager, the Training Specialist is responsible for assessing training needs; developing training plans, curricula, and role-based learning materials;…

PartsSource

Customer Service Representative - Contract

Charlotte, NC, United States

$24 USD / hour

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Job details

Pay: $24 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Customer Service - Contract 3 month assignment Hybrid

We are currently seeking a Contract Customer Service Representative (CSR) to join our team, reporting directly to the Customer Service Manager. The CSR will serve a diverse range of inbound customer inquiries while also initiating proactive outbound communications for policy renewals. Inbound inquiries will be expertly triaged to the appropriate department or managed with finesse by the CSR, with assistance from our exceptional operational teams as necessary. The CSR will demonstrate a comprehensive understanding of our company policies and articulate them to customers in a clear, professional, and engaging manner.

Key Responsibilities:

Receive and respond to customer inquiries including, but not limited to:

General program and account information
Service call procedures and expectations
Adding or removing changes to covered equipment

Manage the customer renewal process

Deliver timely renewal notifications in accordance with customer contract guidelines
Accurately document renewal delivery attempts in SalesForce
Collaborate with our outstanding Account Managers to secure renewal opportunities
Assist with renewal forecasting based on engaging customer interactions, retention efforts, and historical data
Collect detailed feedback for any non-renewals to identify trends and enhance the customer experience

Identify and resolve customer escalations

Escalate complex requests or business risks to management for review
Inform other operational teams of escalated customer inquiries and propose recommendations for improved customer experiences
Modify standard responses to accommodate unique customer requests while adhering to company policies

Qualifications:

Exceptional written and verbal communication skills to provide nuanced responses tailored to individual customer programs
Proficient in Microsoft applications
Strong organizational and time management skills that ensure proactive engagement
A genuine sense of empathy, patience, and a customer-centric mindset
Sharp problem-solving and analytical skills

Compensation: $ 24.00 per hour

Benefits & Perks

Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
Career and professional development through training, coaching and new experiences.
Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
Inclusive and diverse community of passionate professionals learning and growing together.

Interested?

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.