Help Desk Technician

Company Description Kelly Services is a Fortune 500® company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer.

Job Description

Provide support to end-users for PC, server or mainframe applications, and hardware. Interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems.

Qualifications

Excellent communication and Customer Service skill Knowledge of MS Operating Systems, MS Office, Hardware / Software, Lotus Notes, Internet/Email Remote Access or Remote Desktop experience preferred Knowledge and experience with Active Directory helpful Knowledge and experience with MS Exchange a plus Knowledge and experience with VPN helpful Previous experience using Citrix preferred Professional work history with a willingness to learn Additional Information $12-15.46/hr DOE + Benefits Immediately eligible for our optional Health Benefits, including Medical, Dental, Vision, Prescription Drug Coverage, Short-Term Disability and Group Life Insurance Vacation and Holiday Pay Access to our company Learning Center for training and career development Weekly pay through our electronic pay programs (via direct deposit or pay card)