Concierge

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• JOB SCOPE:
• Responsible for providing guests with services and reservations as well as fulfilling requests in a prompt, courteous and professional manner.

JOB FUNCTIONS:

• Reservations
• Makes and confirms travel arrangements for guests including car service, airline confirmations, taxis, buses etc.
• Arranges for babysitters for guests
• Makes arrangements for rental cars as well as delivery to Parker Palm Springs
• Keeps informed on local restaurants in order to make recommendations as well as reservations
• Makes arrangements for outside activities such as golf, horseback riding, hiking etc.
• Makes arrangements for floral orders
• Services
• Provides copying and fax services
• Provides maps and directions as needed
• Calls all guests in order to assist them with plans before arrival
• Lends support to receptionists and porters
• Acts as liaison between guest and in-house services

QUALIFICATIONS:

Essential:

• Keen knowledge of the Coachella Valley and surrounding area in such areas of events, dining, sport activities, shopping and transportation.
• Outgoing personality
• Previous experience in a similar role, preferably in a luxury hotel or resort.
• Excellent organizational and multitasking abilities.
• Extensive knowledge of the local area and attractions.
• Discretion and the ability to handle sensitive information with confidentiality.
• Proficiency in relevant technology, including reservation systems and communication tools.

Desirable:

• Multi-Lingual

Pay rate for this position is $21 an hour.