Jobs in the United States

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Added 3 mins ago
Branch Manager Hastings Main
Wells Fargo
HASTINGS, NE
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 3 mins ago
C
Facets Product Consultant - Manager
Cognizant
Lincoln, NE
- $113,000 to $130,000 USD / year
Experience supporting complex Facets implementations, enhancements, upgrades, or transformation initiatives .
Added 3 mins ago
Sr Manager - Proj/Prog
Maximus
Lincoln, NE
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 3 mins ago
Product Marketing Manager
Meta
Lincoln, NE
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
Added 8 mins ago
Operations Manager, Autonomous Safety
DoorDash USA
San Francisco, CA
As Manager of Operational Safety, you will lead the team responsible for safety systems, incident response, and SOP governance for DoorDash's autonomous robot operations. You will set…
Added 14 mins ago
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Appeals & Grievances Coordinator
GuideWell
FL
- $20 to $33 USD / hour
Resolves complex standard or expedited grievances, appeals or disputes involving expressions of dissatisfaction, reimbursement, medical necessity,
Added 14 mins ago
Technical Program Manager
Motive
San Francisco, CA
As a Senior Technical Program Manager on Motive’s embedded Technical Program Management (TPM) team, you will lead complex, cross-functional programs that span hardware, firmware, software,…
Added 20 mins ago
Senior Manager, Pixel Buds Product Operations
Google
Mountain View, CA
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 22 mins ago
QI
Senior Manager, Business Development – US Army
Qualcomm Incorporate
Boulder, CO
- $174,400 to $261,600 USD / year
…commercial pace in support of national security missions. The Senior Manager, Business Development – US Army will be a senior individual contributor responsible for identifying, shaping,…
Added 26 mins ago
EPC Automation Lead
Bechtel Corporation
AZ
Participates in the rollout of new technologies, services, and security remediations by working with the GBU Innovation Manager, AI Program Manager, and Bechtel Equipment Operations.
Added 32 mins ago
J
Lead Project Manager – Grid Automation
Jobgether
Remote, United States
- $100,000 to $166,700 USD / year
The Lead Project Manager will oversee the successful execution of complex grid automation projects, managing the entire project lifecycle from tender preparation through final warranty…
Added 38 mins ago
Cashier
The Kroger Co.
Henderson, NV
…Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company…
Added 38 mins ago
Storage & Warehouse Supervisor
V2X
Fayetteville, NC
The Storage and Warehouse Supervisor reports directly to the Installation Supply and Services Manager. Responsible for overseeing all storage and warehouse operations for the Army Field…
Added 44 mins ago
T
Project Engineer
Therma
Boise, ID
- $85,000 to $110,000 USD / year
Track project issues and keep the Project Manager informed
Added 59 mins ago
EPC Automation Lead
Bechtel
AZ
Participates in the rollout of new technologies, services, and security remediations by working with the GBU Innovation Manager, AI Program Manager, and Bechtel Equipment Operations.
Added 1 hour ago
Manufacturing Process Engineer - Display
Apple
Cupertino, CA
Coordinate all manufacturing engineering functions for a program, serving as a project manager to lead efforts at supplier locations. Provide direction, guidance, and resources to other…
Added 1 hour ago
Manufacturing Process Engineer - Display
Apple
Cupertino, CA
Coordinate all manufacturing engineering functions for a program, serving as a project manager to lead efforts at supplier locations. Provide direction, guidance, and resources to other…
Added 1 hour ago
Director, IT Audit Program Manager
Fidelity Technology Group, LLC
Westlake, TX
…equivalent) and six (6) years of experience as a Director, IT Audit Program Manager (or closely related occupation) performing IT audit, information security assessments, and critical…
Added 1 hour ago
Product Principal, Product Detail Pages
The Home Depot
Atlanta, GA
As Principal Product Manager for Product Detail Pages, you will shape one of The Home Depot’s most critical digital experiences, helping customers confidently choose the right products and…
Added 1 hour ago
SR LOGISTICS ENGINEER
The Home Depot
Atlanta, GA
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Added 1 hour ago
Sr. Analyst- Pro Business Intelligence
The Home Depot
Atlanta, GA
This position typically reports to Manager or Sr. Manager
Added 1 hour ago
Online Lead Decision Analytics
The Home Depot
Remote, United States
25% - Project Management & Team Support - Lead and manage large and complex projects and teams. Provide direction on prioritization of work and ensure quality of work. Collaborate with…
Added 1 hour ago
Manager, Strategic Pricing Insights - Atlanta
The Home Depot
Atlanta, GA
The Manager, Strategic Pricing & Insights enables better Pro decision-making and stronger execution by connecting rigorous analysis, actionable recommendations, coordinated implementation,…
Added 1 hour ago
Solutions Architect Manager
The Home Depot
Atlanta, GA
The Solutions Architect Manager helps design, implement, and optimize solutions for data collection and analytics. The role combines technical expertise, customer communication, and…
Added 1 hour ago
H
Services Supply Chain Portfolio Manager
HP
Spring, TX
- $116,150 to $182,400 USD / year
As Services Supply Chain Portfolio Manager, you will act as the strategic interface between HP Services businesses and Supply Chain, ensuring that portfolio priorities and new service…

Closed listing

Parexel

General Manager, FSP Operations

Annapolis, MD, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About employer

More about this job

Skills

Clinical research
Research
Quality control
Collaboration
Technical support
Process improvement
Decision making
Customer service
Leadership
Financial capability
Budget management
Performance management
Communication skills
Negotiation
Biotechnology
Customer relations
Forecasting
Manage profitability
Sales
Presentation skills
EDC
EDMS
Document management
Microsoft Office

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