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Added 1 min ago
SF
Project Support Manager (AFSCME)
San Francisco Bay Area Rapid Transit District (BART)
Oakland, CA
- $75.19 to $91.39 USD / hour
…pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and…
Added 3 mins ago
GH
Occupational Therapy Assistant (COTA)
Genesis Healthcare
Hillsboro, KS
- $30 to $35 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 3 mins ago
Manager, IT Audits
Liberty Utilities
Baxter Springs, KS · Riverton, KS · Galesburg, KS · Columbus, KS
…employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results…
Added 3 mins ago
GH
PT Assistant
Genesis Healthcare
Winfield, KS
- $27 to $29 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 3 mins ago
HR Business Partner I
Panasonic North America
De Soto, KS
Provide scheduled coverage for the HR Connect Desk and serve as a first point of contact for employee and manager inquiries
Added 4 mins ago
Financial Strategist
Panasonic North America
De Soto, KS
…candidate for this position will report directly to our VP/Sr Manager of Finance in PECNA management team and play an instrumental role in the financial future of the…
Added 4 mins ago
GA
Director, Architecture and Data
GE Aerospace
Overland Park, KS
- $152,000 to $202,000 USD / year
…coordinating with the Data Fabric Sr Principal Technical Product Manager and the Principal Architects for Enterprise, Data, Infrastructure, and…
Added 4 mins ago
Clinical Project Manager (Early Clinical Development, Home-Based)
IQVIA
Overland Park, KS
Responsible for identifying processes which need updating and documenting that to the direct line manager or divisional lead
Added 4 mins ago
Senior Market and Competitive Intelligence Analyst Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents…
Added 4 mins ago
Senior Manager - Cybersecurity Compliance
CVS Health
Topeka, KS
The Senior Manager of Cybersecurity Compliance will lead and execute strategic initiatives related to Regulatory Compliance for CVS Health’s Enterprise Information Security team, guiding…
Added 4 mins ago
AT
Senior Product Marketing Manager, Field
Akamai Technologies, Inc.
Topeka, KS
- $132,100 to $237,900 USD / year
As a Senior Product Marketing Manager, Field, you will be the key connection between Akamai Cloud Product Marketing and our global sales organization. You will work closely with sales…
Added 4 mins ago
CG
GENERAL MANAGER
Compass Group, North America
Topeka, KS
- $85,000 to $95,000 USD / year
Great dining is about more than great food. It’s about the people who make every diner feel welcome. As General Manager at this busy corproate dining account (new business), you’ll lead the…
Added 4 mins ago
RN Utilization Review Care Manager PRN
Intermountain Health
Topeka, KS
…setting, and safe transitions of care referring to alternate programs as…
Added 4 mins ago
C
Program Manager / Implementation Lead (Ketryx)
Cognizant
Topeka, KS
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added 4 mins ago
C
Program Manager/ Implementation Lead (Ketryx)
Cognizant
Topeka, KS
- $83,000 to $94,500 USD / year
Program Manager / Implementation Lead (Ketryx )
Added 4 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Topeka, KS
- $120 to $135 USD / hour
…alignment for priority job roles, partners with the Product Manager to assess effort and value, and shapes a pragmatic execution plan that links learning outcomes to measurable business…
Added 13 mins ago
IR
Officer, Prospect Research & Management
International Rescue Committee
Remote, United States
- $72,040 to $81,000 USD / year
…health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest…
Added 18 mins ago
Manager, Enterprise Transformation & Operations
ECG Management Consultants
Atlanta, GA · Boston, MA · Chicago, IL · Irving, TX · Minneapolis, MN · San Diego, CA · Arlington, VA
ECG is seeking a highly analytical, organized, and execution-focused program and operations manager with a strong orientation toward change management and communications to support…
Added 22 mins ago
DO
Chief, Radiologic Health Branch
Department of Public Health
CA
- $14,565 to $16,547 USD / month
The Environmental Program Manager II serves as the RHB Chief, providing management and leadership for RHB’s statewide radiologic health programs, supervising a highly technical,…
Added 22 mins ago
DO
Associate Hydroelectric Power Utility Engineer
Department of Water Resources
CA
- $9,713 to $12,151 USD / month
At DWR you will have the support of knowledgeable and helpful colleagues, robust training programs, and professional organizational memberships for your professional growth. Our large…
Added 22 mins ago
DO
Contracts Analyst
Department of Water Resources
CA
- $6,031 to $7,547 USD / month
At DWR you will have the support of knowledgeable and helpful colleagues, robust training programs, and professional organizational memberships for your professional growth. Our large…
Added 25 mins ago
Technical Program Manager
Fractal Analytics Inc
NJ
It's fun to work in a company where people truly BELIEVE in what they are doing!
Added 25 mins ago
Manager, Petroleum Terminal
Crowley Maritime Corporation
Seattle, WA
…Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and…
Added 25 mins ago
Assistant Manager, Petroleum Terminal
Crowley Maritime Corporation
Seattle, WA
…Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and…
Added 28 mins ago
Experience Manager
Ulta Beauty, Inc.
Houston, TX
The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…

Closed listing

Parexel

General Manager, FSP Operations

Frankfort, KY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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