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Senior Manager, Business Strategy – Public Sector Strategic Pursuits
Verizon Corp Rsrcs Group LLC
Ashburn, VA · NY · Philadelphia, PA · Basking Ridge, NJ · Boston, MA · Lake Mary, FL
- $128,000 to $223,000 USD / year
As a manager in the Central Transformation Office, you'll be leading multiple programs and providing insights to achieve operational excellence. You'll be designing and implementing center…
Added just now
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Business Planning & Operations Lead, Office of the President of Imaging, Printing & Solutions
HP
Vancouver, WA · Corvallis, OR
- $130,700 to $205,200 USD / year
The Office of the President of Print is seeking a highly organized, strategic, and execution-focused leader to drive operational excellence and business management across the global Print…
Added 1 min ago
Client Success Manager
Papa Inc
Remote, United States
The Client Success Manager owns the day-to-day relationship for an assigned portfolio of health plan clients. As the client's primary point of contact, you'll make sure programs run…
Added 2 mins ago
CM
HEDIS Program Manager IV
Centene Management Company LLC
Remote, United States
- $87,700 to $157,800 USD / year
Position Purpose: The HEDIS Program Manager IV provides strategic leadership for complex quality reporting programs, partnering across Quality, Operations, QTS/IT, Health Plans, and other…
Added 5 mins ago
Vice President – Senior Program Director / DC Operations Manager
Parsons Transportation Group
WA
Parsons is looking for a talented executive to be our DC Office Operations Manager supporting Transportation Engineering. In this role you will get to lead the Transportation Engineering…
Added 6 mins ago
Branch Manager
Dexter
Odessa, TX
The Branch Manager is responsible for the overall leadership, performance, and profitability of the branch. This role drives operational excellence, sales growth, customer satisfaction, and…
Added 7 mins ago
Operations Manager
West Virginia CVS Pharmacy, L.L.C.
Star City, WV
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 7 mins ago
Senior Human Resources Manager
Gerber Childrenswear LLC
Greenville, SC
The Senior Human Resources Manager leads the Human Resources function for Gerber Childrenswear and serves as a trusted advisor to the CEO and leadership team. This role translates business…
Added 7 mins ago
General Manager - Millen, GA
Champion Homes
Millen, GA
The General Manager serves as the senior business leader for a manufactured housing facility with full accountability for profitable growth, operational performance, product…
Added 7 mins ago
Manager, Project Management Office
Blackboard
Remote, United States
Blackboard is seeking a Manager, Project Management Office (PMO) to manage project delivery capabilities across implementation, migration, and adoption programs. Reporting to the Senior…
Added 8 mins ago
Operations Manager
CVS Pharmacy, Inc.
Dallas, TX
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 8 mins ago
Operations Manager
CVS Pharmacy, Inc.
Dallas, TX
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 8 mins ago
Regional Account Manager
Driven Brands
Remote, United States
Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Added 8 mins ago
Operations Manager
CVS Albany, L.L.C.
Seaford, NY
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 8 mins ago
Operations Manager
CVS Pharmacy, Inc.
Albuquerque, NM
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 8 mins ago
Operations Manager
New Jersey CVS Pharmacy, L.L.C.
Manalapan, NJ
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 8 mins ago
Sr Manager, Underwriting
BITCO INSURANCE COMPANIES
Irving, TX
We are seeking a dynamic and experienced Senior Underwriting Manager to lead and elevate our branch office underwriting operations. In this pivotal role, you will drive both strategic and…
Added 10 mins ago
Operations Manager
Maryland CVS Pharmacy, L.L.C.
Mechanicsville, MD
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 10 mins ago
Operations Manager
Maryland CVS Pharmacy, L.L.C.
Frederick, MD
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 10 mins ago
Operations Manager
Highland Park CVS, L.L.C.
Normal, IL
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 10 mins ago
Operations Manager
Georgia CVS Pharmacy, L.L.C.
Covington, GA
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 10 mins ago
Senior Operations Transformation Project Manager
Collectors Universe, Inc.
Santa Ana, CA
We’re looking for a Senior Operations Transformation Project Manager who will redesign Collectors and how its operations run as it scales volume, adds sites, and brings new technology onto…
Added 12 mins ago
Services Manager Ops Process
HOME DEPOT U.S.A., INC.
United States
…field teams to co-develop practical solutions, structure and lead operational pilots, and scale proven programs across the network. Collaborate seamlessly across cross-functional Services…
Added 12 mins ago
Logistics Manager, Operations Experience
HOME DEPOT U.S.A., INC.
United States
Lead the strategy, development, and delivery of solutions that simplify and strengthen how distribution and fulfillment center leaders support their associates and drive operational…
Added 13 mins ago
Senior Director, Clinical Development - Prostate Cancer
Bristol Myers Squibb
Lawrence Township, NJ
RayzeBio has assets in development in the prostate cancer space, and the Clinical Development lead will be responsible for helping develop and execute the strategy for these assets. They…

Closed listing

Parexel

General Manager, FSP Operations

Hartford, CT, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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