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Principal Program Manager
Oracle
Seattle, WA · Nashville, TN · Santa Clara, CA
- $91,000 to $209,500 USD / year
…services. As part of the SCE team, the Senior Principal Technical Program Manager plays a critical role in aligning priorities with our customers and service teams, collaborating with…
Added 1 min ago
Account Manager (Microsoft Licensing Specialist)
CompuNet, Inc.
Bozeman, MT · Cottonwood Heights, UT · Lewiston, ID · Meridian, ID · Phoenix, AZ · Portland, OR · Seattle, WA · Spokane, WA
We are seeking an Account Manager - Microsoft to join our team. The Account Manager – Microsoft role is responsible for managing and processing Microsoft licensing deals, preparing quotes,…
Added 1 min ago
Senior Associate, Integrated Absence Product Manager
New York Life
Remote, United States
The Senior Associate, Integrated Absence Product Manager is responsible for bringing strong expertise to advance the strategy, design, and execution of New York Life's Group Insurance…
Added 1 min ago
Electrical Quality Control Inspector
M.C. Dean, Inc
Atlanta, GA
…recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical power systems, electronic…
Added 1 min ago
Customer Success Analyst
Galderma Laboratories, LP
United States
Deep understanding of assigned customer supply chain requirements and compliance program(s) with heavy focus on long term strategies for fine mitigation and supply chain efficiencies.…
Added 1 min ago
Customer Success Analyst
Galderma Laboratories, LP
United States
Deep understanding of assigned customer supply chain requirements and compliance program(s) with heavy focus on long term strategies for fine mitigation and supply chain efficiencies.…
Added 1 min ago
Registered Nurse - PACU East - 36 hours D/N Rotating
Beth Israel Deaconess Medical Center, Inc.
United States
Our diverse team provides comprehensive pre- and post-surgical care in a fast-paced environment equipped to manage complex medical and surgical needs as patients recover from anesthesia.…
Added 1 min ago
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Transplant Coordinator, RN - Transplant (Full Time)
Beth Israel Deaconess Medical Center, Inc.
United States
- Full-time
…manner that meets all regulatory requirements for a transplant program. Training, evaluation and competencies for this role are overseen by a Nurse Leader to the…
Added 2 mins ago
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Resiliency Program Manager, VP
SSB&T
Boston, MA
- $110,000 to $181,250 USD / year
The Enterprise Resiliency Office (ERO) is seeking an experienced Program Manager to lead the establishment and ongoing execution of State Street's dependency mapping capabilities and…
Added 2 mins ago
Sr Manufacturing Manager 2 - Projects and Initiatives
GE HEALTHCARE
Remote, United States
…Surgical Innovations Business Unit. This role provides project/program and technical leadership across complex, cross-functional initiatives, driving accountability, managing risks and…
Added 3 mins ago
AN
Senior Project Manager - Remote
AtkinsRealis Nuclear Secured LLC
United States
- $119,000 to $199,000 USD / year
Interfaces with senior technical managers, program manager, and all levels of management throughout the firm.
Added 3 mins ago
UO
South Sac Program Advisor (K to 14 ACAD PREP SPEC 2)
University of California, Davis
CA
- $26.34 to $45.4 USD / hour
…method of providing services and develop regular schedule of program activities in target schools. Advise junior and senior high school students and parents regarding higher education…
Added 3 mins ago
Product Marketing Manager
Applied Materials
Gloucester, MA · Gloucester
Identifies and resolves complex technical, operational and organizational problems
Added 3 mins ago
Paralegal V – Commercial Contracts (Contracts Manager)
Applied Materials
Santa Clara, CA · Washington, DC · Austin, TX · Santa Clara · Washington · Austin
8-12+ years of progressively responsible experience as a contracts manager, senior paralegal, or similar contracting professional, with substantial responsibility for drafting and…
Added 4 mins ago
Senior Project Manager I
Mortenson
Milwaukee, WI · WI
Mortenson is currently seeking an experienced Senior Project Manager I to provide overall leadership direction to one large project or multiple projects to include the management of project…
Added 4 mins ago
Project Manager I & II
Mortenson
Denver, CO
Mortenson is currently seeking a Project Manager to lead project quality, timeliness, and safety while mentoring the team. This role also involves developing and enhancing customer…
Added 4 mins ago
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Sourcing Manager
Actalent
New York, NY
- $90 to $95 USD / hour
Job Title: Sourcing Program ProfessionalJob DescriptionWe are seeking a highly organized sourcing and program professional to support vendor onboarding and contracting execution. You will…
Added 4 mins ago
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Vendor Manager
Actalent
New York, NY
- $90 to $95 USD / hour
Job Title: Sourcing Program ProfessionalJob DescriptionWe are seeking a highly organized sourcing and program professional to support vendor onboarding and contracting execution. You will…
Added 4 mins ago
Mgr, Digital Site Ops
Tractor Supply Company
Brentwood, TN
We are seeking a dynamic and results-driven Manager, Digital Site Ops, to join our Digital team. This role is a key contributor in improving our Question & Answer (Q&A) and Ratings &…
Added 4 mins ago
Senior Product Marketing Manager
TCP Software
Remote, United States
…of all sizes in the public and private sectors to meet their complex timekeeping, employee scheduling, leave management, and other workforce needs. Growth is happening, and our vision for a…
Added 5 mins ago
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IT Security Manager
Diraq
United States
- $160,000 to $190,000 USD / year
…governance framework established by the Information Security & Risk Manager, who independently owns the ISMS, policies, standards, security risk framework and assurance…
Added 7 mins ago
Loan Support Analyst - Document Control Center
PNC Bank NA
PA
Loans with unresolved document exceptions are ineligible for pledging to the Borrower-in-Custody (BIC) program and Federal Home Loan Bank to enhance liquidity, making the DCC’s role in…
Added 7 mins ago
Senior Director, GCS Early Pipeline and Business Development
Vertex US Distribution
Boston, MA
…assets, and enable rapid, informed development decisions when a program is ready to enter the…
Added 7 mins ago
Business Analytics Consultant Senior - Real Estate Market Analytics
PNC Bank NA
PA · Chicago, IL · East Brunswick, NJ · Cleveland, OH
Strong critical thinking and problem-solving skills with the ability to analyze complex data and identify actionable insights.
Added 7 mins ago
Operations Work Lead Sr. - Document Control Center (DCC)
PNC Bank NA
PA
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…

Closed listing

Parexel

General Manager, FSP Operations

Atlanta, GA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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