Jobs in the United States

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Added 9 mins ago
DO
Secretary
Department of Water Resources
CA
- $4,345 to $5,441 USD / month
This position performs a variety of critical, confidential, secretarial support services for the Division Manager of the State Water Project Analysis Office (SWPAO). Tasks include handling…
Added 10 mins ago
Director of Clinical Education - Physical Therapist Assistant Program
Stanbridge University
Irvine, CA
Director of Clinical Education – Physical Therapist Assistant Program
Added 14 mins ago
Care Coordination Associate
Elwyn
Elwyn, PA
…accuracy, accessibility, and security in both paper and electronic systems. Maintains the Electronic Health Record (EHR) and ensures that client information is entered and updated in a…
Added 14 mins ago
Care Coordination Associate
Elwyn
Elwyn, PA
…accuracy, accessibility, and security in both paper and electronic systems. Maintains the Electronic Health Record (EHR) and ensures that client information is entered and updated in a…
Added 14 mins ago
Instrumentation & Control Engineer
Westinghouse Electric Company
New Stanton, PA
Added 15 mins ago
S
Pricing Manager
Saint-Gobain
MALVERN, PA
- $92,000 to $142,000 USD / year
We are seeking an experienced Pricing Manager to lead pricing and rebate activities for the Architectural business and Interior Products Group Retail operations within the CertainTeed…
Added 15 mins ago
RN Registered Nurse Care Manager - Heart & Vascular Cardiology
Penn State Health
Camp Hill, PA
…guidelines and contracts. Mobilizes resources and manages the systems to respond to concurrent and respective data analysis, identifying variances. Participates in developing programs to…
Added 15 mins ago
W
(USA) Optical Associate, Non-Certified – Sam’s Club
Walmart
Dickson City, PA · Scranton, PA
- $20.5 to $28.5 USD / hour
…occupational, and progressive lenses, using manual and digital systems. Performs frame adjustments and repairs and completes final inspection of eyewear prior to dispensing. Troubleshoots…
Added 15 mins ago
AU
Security Officer Enhanced Part Time Patrol Alarm Investigation
Allied Universal
Allentown, PA
- $19 USD / hour
- Part-time
In addition to the experience criteria, candidates must possess the following skills and qualifications:
Added 15 mins ago
Service manager
Rentokil North American Pest Control
Allentown, PA
Must possess a valid driver's license from state of residence 3
Added 15 mins ago
Area Manager, GCL Logistics
Google
Fort Wayne, IN
…Google Cloud, Google Global Networking, Data Center operations, systems research, and much…
Added 15 mins ago
Technical Program Manager III, Media Security, Google Data Centers
Google
Sunnyvale, CA · Austin, TX · Reston, VA · Pryor, OK
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 16 mins ago
Territory Manager - Philadelphia West
Inspire Medical Systems, Inc.
Philadelphia, PA
Added 16 mins ago
GL
Patient Access Manager (PHILADELPHIA/S NJ/CENTRAL PA)
GlaxoSmithKline LLC
Philadelphia, PA
- $152,250 to $253,750 USD / year
Added 16 mins ago
*Quality Assurance Specialist for Command Level I Program NSWCPD Code 00Q
Orbis
Philadelphia, PA
…support will include supporting: Quality Management System Program, Systems Engineering Process (SEP) Quality Assurance Program, Shipboard Work Quality Assurance Program, Command Level I…
Added 25 mins ago
Staff Engineering Program Management ( EPM )
CORP-Corporate Office
United States
…Partnered Sites (BaPs) Division is seeking a Staff Engineering Program Manager (EPM) to join our team of qualified and diverse individuals. You will support the Program Manager and Chief…
Added 25 mins ago
Senior Staff Engineering Program Management ( EPM )
CORP-Corporate Office
United States
…and Partnered Sites (BaPs) Division is seeking an Engineering Program Manager (EPM) to join our team of qualified and diverse individuals. You will support the Program Manager and Chief…
Added 25 mins ago
Senior Principal Engineering Program Management ( EPM )
CORP-Corporate Office
United States
…Sites (BaPs) Division is seeking a Senior Principal Engineering Program Manager (EPM) to join our team of qualified and diverse individuals. You will support the Program Manager and Chief…
Added 30 mins ago
T&
Senior Counsel
Tyson & Mendes LLP
Sacramento, CA · Folsom, CA
- $160,000 to $190,000 USD / year
You will also have the support of an experienced local team, including Office Manager Pilar Romero, who personally helps welcome and connect new attorneys as they join the office.
Added 30 mins ago
T&
Associate Attorney (Remote)
Tyson & Mendes LLP
Northern California, CA · Bay Area, CA
- $115,000 to $160,000 USD / year
You will also have access to experienced support professionals, including our long tenured Office Manager, Pilar Romero, along with legal assistant, paralegal, administrative, and trial…
Added 31 mins ago
CO
Field Mechanic
City of Santa Maria
Santa Maria, CA
- $33.37 to $40.56 USD / hour
The City of Santa Maria is a full-service city with a City Council/City Manager form of government, over 700 employees, an annual budget of approximately $367 million, and serves…
Added 32 mins ago
Business Development Representative
ExactCare Pharmacy, LLC
Remote, United States
…pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across…
Added 35 mins ago
Field Leader - Solids Control - Bakken Basin
Stage 3 Separation
Minneapolis, MN
Able to work a 12-hour shift, including overtime · Must have the ability to build professional, constructive, and effective relationships with everyone working on the rig site including customers
Added 35 mins ago
Field Leader - Solids Control - Bakken Basin
Stage 3 Separation
Williston, ND
Able to work a 12-hour shift, including overtime · Must have the ability to build professional, constructive, and effective relationships with everyone working on the rig site including customers
Added 35 mins ago
Field Leader - Solids Control - Bakken Basin
Stage 3 Separation
Sioux Falls, SD
Able to work a 12-hour shift, including overtime · Must have the ability to build professional, constructive, and effective relationships with everyone working on the rig site including customers

Closed listing

Parexel

General Manager, FSP Operations

Olympia, WA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About employer

More about this job

Skills

Clinical research
Research
Quality control
Collaboration
Technical support
Process improvement
Decision making
Customer service
Leadership
Financial capability
Budget management
Performance management
Communication skills
Negotiation
Biotechnology
Customer relations
Forecasting
Manage profitability
Sales
Presentation skills
EDC
EDMS
Document management
Microsoft Office

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Work requirements

Jobs in the United States