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Salesforce Enterprise Technical Architect
TEKsystems
Chicago, IL
- $148,200 to $222,400 USD / year
…growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our…
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Administrative Services Assistant
TEKsystems
Chicago, IL
- $25 to $28 USD / hour
…guests, speakers, and vendors. - Support employee programs, leadership events, ERG activities, training programs, recognition events, and department meetings. - Monitor event execution and…
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Store Manager Trainee
Dollar Tree Stores INC
Germantown, WI
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager
Dollar Tree Stores INC
Norfolk, VA
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager - Bench
Dollar Tree Stores INC
Nashville, TN
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store manager trainee
Dollar Tree Stores INC
Evans Mills, NY
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager
Dollar Tree Stores INC
Las Vegas, NV
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager - Bench
Dollar Tree Stores INC
Woodland Park, NJ
Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager
Dollar Tree Stores INC
Petal, MS
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager
Dollar Tree Stores INC
Baton Rouge, LA
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager - Bench
Dollar Tree Stores INC
Bloomington, IL
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager
Dollar Tree Stores INC
Statesboro, GA
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Store Manager
Dollar Tree Stores INC
Kissimmee, FL
· Foster the growth and development of associates through training on operations and merchandising while coaching and correcting when appropriate
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Physical Therapist - Clinic Director $20,000 Sign On Bonus
Drayer Physical Therapy
Macedonia, OH
Leadership onboarding, mentorship, and ongoing development
Added 1 min ago
Senior Network Security Engineer
Southwest Business Corporation
San Antonio, TX
The Senior Network Security Engineer collaborates with Network Operations, Cloud Operations, Security Operations, infrastructure, application, and development teams to provide secure and…
Added 2 mins ago
Physical Therapist - Clinic Director $20,000 Sign On Bonus
Upstream Rehabilitation
Macedonia, OH
Leadership onboarding, mentorship, and ongoing development
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Sr. Director, Development - Non-Profit Fundraising Strategy
ASHLEY, INC.
Havre De Grace, MD
Ashley Addiction Treatment seeks a seasoned, strategic, results-oriented Sr. Director, Development to lead its entire development function. Reporting to the Co-CEO & President, this…
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Unit General Manager I (Restaurants)
Areas Hospitality USA
Morton, WV
Reports To: Senior Leadership (Site General Manager, Director of Operations, Plaza Director)
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Clinical Services Rep. Medical Assistant (North Charleston)
Four Winds Health
North Charleston, SC
Professional Growth: Certification reimbursement, leadership opportunities & professional development
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Patient Service Representative. (North Charleston)
Four Winds Health
North Charleston, SC
Professional Growth: Leadership opportunities & professional development
Added 4 mins ago
North America Transportation Manager
WireCo WorldGroup
Leawood, KS
…manufacturing plants, distribution facilities, and research and development centers around the…
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Superintendent - Large Commercial Project
ENFRA LLC
Elizabethtown, KY
The Construction Manager is responsible to provide complete project field leadership and direction for day-to-day operations of the assigned project(s), in partnership with the Project…
Added 4 mins ago
Capital Real Estate and Planning Officer
Charlotte-Mecklenburg Schools
Charlotte, NC
The capital development and real estate officer, under minimal supervision, performs senior-level work with extensive decision-making discretion developing and implementing the district’s…
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Program Specialist
ALPHA OPPORTUNITIES INC
Jamestown, ND
The Program Specialist provides support duties related to management of person served plans; which may include scheduling and preparing materials related to programming. May assist with…
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Manufacturing Engineer
Actalent
Dearborn, MI
- $40 to $50 USD / hour
The Launch Manufacturing Engineer will support the Dearborn Diversified Manufacturing Plant throughout the development and launch of the P736 new F-150 platform. This individual will…

Closed listing

Parexel

General Manager, FSP Operations

Salem, OR, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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More about this job

Skills

Clinical research
Research
Quality control
Collaboration
Technical support
Process improvement
Decision making
Customer service
Leadership
Financial capability
Budget management
Performance management
Communication skills
Negotiation
Biotechnology
Customer relations
Forecasting
Manage profitability
Sales
Presentation skills
EDC
EDMS
Document management
Microsoft Office

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