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VH
Physician - Section Chief Primary Care
Veterans Health Administration
Victorville, CA
- $335,000 to $350,000 USD / year
EDRP Authorized: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per…
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NR
SPECIAL ASSISTANT FOR EXECUTIVE ORDER IMPLEMENTATION
Nuclear Regulatory Commission
Rockville, MD
- $184,900 to $209,600 USD / year
All candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. It is recommended that your…
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VH
Registered Nurse (Operating Room)
Veterans Health Administration
Richmond, VA
- $84,571 to $154,834 USD / year
The OR RN demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. Evaluates practice in an ongoing process, based on best evidence.
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Financial Policy Officer
Federal Emergency Management Agency
Washington, DC · Winchester, VA
- $169,279 to $197,200 USD / year
…written and oral communication skills, proven team management and leadership experience, and expertise in independently researching policies, regulations, and legislation to interpret…
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VH
Quality Management Consultant
Veterans Health Administration
New Orleans, LA
- $73,741 to $139,549 USD / year
…improvement activities. He/she works in concert with the planning and development of intra-cycle accreditation monitoring and associated activities developed with the Accreditation…
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VH
Dietitian (Facility Program Coordinator)
Veterans Health Administration
Prescott, AZ
- $89,508 to $116,360 USD / year
The VA Northern Arizona Health Care System is seeking a dynamic Dietitian(Facility Program Coordinator) to join our Nutrition and Food service team! Dietitians in this assignment are…
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VH
Registered Nurse-Post Anesthesia Care Unit
Veterans Health Administration
Louisville, KY
- $74,486 to $133,592 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
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VH
Licensed Practical Nurse (Specialty Clinic)
Veterans Health Administration
Asheville, NC
- $63,366 to $82,377 USD / year
The LPN will be responsible for ensuring chart audits are completed monthly and data is compiled and reported to leadership.
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VH
Supervisory Law Enforcement Specialist
Veterans Health Administration
Washington, DC
- $85,447 to $111,087 USD / year
This position is located within the Department of Veterans Affairs (VA), Office of Operations, Security, and Preparedness (OSP), Field Operations, VA Police Service. VA Police Service…
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VH
RN Clinical Video Telehealth
Veterans Health Administration
Riverview, FL
- $78,737 to $151,012 USD / year
…sites of care as well as participating in the programmatic development and advanced support of the facility-wide telehealth program. Some of the responsibilities are delivering established…
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IH
Supervisory Pharmacist
Indian Health Service
Eagle Butte, SD
- $143,662 to $186,762 USD / year
…responsibilities. The position is responsible for the day-to-day operations of the Outpatient Pharmacy and supervises all pharmacy operations in the absence of the Chief…
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VH
Supervisory Law Enforcement Specialist
Veterans Health Administration
Philadelphia, PA
- $98,630 to $128,221 USD / year
…Affairs (VA), Office of Security and Preparedness (OSP), Field Operations Division, VA Police Service. The mission of the VA Police Service is to provide law enforcement, protective…
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VH
Registered Nurse - Clinical Documentation Improvement Advisor
Veterans Health Administration
Martinsburg, WV
- $70,938 to $135,855 USD / year
…safe and supportive environment conducive to the professional development of health care professionals. Evaluates outcomes of evidence-based decisions and practice changes for individuals,…
Added 3 mins ago
VH
Education Technician
Veterans Health Administration
Baltimore, MD
- $70,623 to $111,087 USD / year
Leadership Training and Professional Development Program Management
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VH
Registered Nurse - Nurse Manager
Veterans Health Administration
Martinsburg, WV
- $73,775 to $141,295 USD / year
Responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance.
Added 3 mins ago
VH
Registered Nurse - Community Care Coordinator
Veterans Health Administration
Martinsburg, WV
- $70,938 to $135,855 USD / year
Fosters a safe and supportive environment conducive to the professional development of health care professionals.
Added 3 mins ago
VH
Registered Nurse - Inpatient Mental Health
Veterans Health Administration
Martinsburg, WV
- $70,938 to $135,855 USD / year
…act in the best interest of the patient. Collaborates in the development, implementation, evaluation, and revision or policies, procedures, and/or guidelines. Demonstrates performance and…
Added 3 mins ago
FA
Aviation Safety Inspector (General Aviation Operations)
Federal Aviation Administration
FAA Flight Standards Duty Locations Nationwide
- $107,446 to $139,684 USD / year
…aircraft fleet employed, scope and technical complexity of operations, management sophistication, industry leadership, and public impact. The magnitude, intensity, and scope of program…
Added 3 mins ago
VH
Registered Nurse - Patient Aligned Care Team
Veterans Health Administration
Winchester, VA
- $70,938 to $135,855 USD / year
…Nurse (RN) executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex primary care. This nurse provides gender-specific…
Added 3 mins ago
US
Protective Armor Vehicle Specialist
U.S. Secret Service
Washington, DC
- $67,248 to $96,778 USD / year
Joining the Secret Service, Office of the Protective Operations, Special Services Division will allow you to use your expertise in the field of Automotive Technology to maintain, equip, and…
Added 3 mins ago
VH
Registered Nurse-Outpatient Specialty Care
Veterans Health Administration
Jacksonville, FL
- $74,463 to $140,408 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 3 mins ago
IA
Mission Support Specialist
Immigration and Customs Enforcement
Washington, DC · Arlington, VA · Irving, TX
- $81,186 to $111,087 USD / year
Conducting studies and developing responses to management regarding new requirements in program operations, legislation, or agency regulations.
Added 3 mins ago
TS
Transportation Security Manager
Transportation Security Administration
Greensboro, NC
- $89,508 to $116,362 USD / year
Monitoring individual performance and providing frequent communication in order to promote screener development.
Added 3 mins ago
VH
Registered Nurse - Supervisory Assistant Nurse Manager
Veterans Health Administration
Columbia, MO
- $83,401 to $153,279 USD / year
The Supervisory Assistant Nurse Manager (ANM) supports the Nurse Manager (NM) in overseeing operations of a nursing unit/patient care area. Fosters team development, ensures compliance with…
Added 3 mins ago
VH
Registered Nurse - Transition to Practice Program Resident
Veterans Health Administration
Saint Louis, MO
- $80,249 to $156,151 USD / year
…Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level…

Closed listing

Parexel

General Manager, FSP Operations

Indianapolis, IN, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About employer

More about this job

Skills

Clinical research
Research
Quality control
Collaboration
Technical support
Process improvement
Decision making
Customer service
Leadership
Financial capability
Budget management
Performance management
Communication skills
Negotiation
Biotechnology
Customer relations
Forecasting
Manage profitability
Sales
Presentation skills
EDC
EDMS
Document management
Microsoft Office

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