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Product Manager - Technical
Intermountain Health
Saint Paul, MN
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
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Pharmacy Eligibility/Claims Business Analyst
CVS Health
Saint Paul, MN
2-3 years experience as a business analyst/project manager
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Product Marketing Manager
Meta
Saint Paul, MN
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
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Regulatory Readiness Program Manager
Meta
Saint Paul, MN
Regulatory Readiness Program Manager Responsibilities:
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Regional Operational Excellence Engineer
Schreiber Foods, Inc.
West Bend, WI
Develop Ops Excellence Culture and program for your areas of influence. Create and execute the rollout and sustainment strategy for your plant(s). – Train, coach, evaluate and reinforce…
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Network Development Manager
Meta
Saint Paul, MN
…and AI infrastructure.We are seeking a Network Development Manager (NDM) to support the commercial development and delivery of fiber network capacity across the North American production…
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Senior Recruiter
Highwire
CA · Chicago, IL · CO · IA · KS · OR · TX · WA
Guide interview strategy, candidate assessment, and hiring decisions, offering alternative approaches when candidate profiles or expectations need to be recalibrated.
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Senior Recruiter
Highwire
San Francisco, CA
Guide interview strategy, candidate assessment, and hiring decisions, offering alternative approaches when candidate profiles or expectations need to be recalibrated.
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Senior Recruiter
Highwire
CA
Guide interview strategy, candidate assessment, and hiring decisions, offering alternative approaches when candidate profiles or expectations need to be recalibrated.
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Agentic Commerce Senior Manager | Industrial
Accenture
Minneapolis, MN
- $132,500 to $338,300 USD / year
…aftermarket services, channel relationships, platforms, and data are structured to operate within AI-driven and ecosystem-based environments. This Senior Manager will translate strategic…
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Digital Product Manager
Inspire Medical Systems, Inc.
Minneapolis, MN
Develop and communicate a clear product vision, strategy, value proposition, and outcome-based roadmap aligned with enterprise and digital strategy.
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Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
Minneapolis, MN
Design and oversee the enterprise-wide change and training curriculum for the transformation program• Define the communications strategy across the enterprise - ensuring all levels of the…
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Agentic Commerce Senior Manager | GEO & Search
Accenture
Minneapolis, MN
- $132,500 to $338,300 USD / year
…technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise,…
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IT Asset Management (ITAM) & Procurement Manager
Eide Bailly
Minneapolis, MN
The IT Asset Management (ITAM) & Procurement Manager is responsible for establishing, leading, and continuously improving the organization's IT Asset Management and Technology Procurement…
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IT Asset Management (ITAM) & Procurement Manager
Eide Bailly
Minneapolis, MN
The IT Asset Management (ITAM) & Procurement Manager is responsible for establishing, leading, and continuously improving the organization's IT Asset Management and Technology Procurement…
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Sr Manager, Enterprise and Business Performance Analytics (CPG)
General Mills, Inc.
Minneapolis, MN
…operating units (OU). You will synthesize syndicated market data (Circana/NielsenIQ), financial performance metrics, retailer signals, competitive intelligence, and macroeconomic and…
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Senior Product Analyst
Wells Fargo
MINNEAPOLIS, MN
Lead complex product and transformation of workstreams involving multiple business, technology, risk, operational, data, and vendor dependencies.
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DIGITAL SALES OPERATIONS MANAGER - WAND
Gray Local Media, Inc
Decatur, IL
Partner with the General Sales Manager, Digital Sales leadership, media executives, and station management to develop and execute digital revenue strategies.
Added 3 mins ago
OB
Senior Information Security Analyst
OceanFirst Bank
Toms River, NJ · Red Bank, NJ
- $103,000 to $147,000 USD / year
…discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local…
Added 6 mins ago
Supervisor, Client Services
Real Chemistry
Remote, United States
…and consumers. Our teams bring together media, omnichannel strategy, analytics, CRM, creative, influencer, technology, medical communications, integrated communications, and engagement…
Added 6 mins ago
Consumer Salesforce Product Owner
Regions Bank
Birmingham, AL
Works with management and other stakeholders to understand and validate business strategy and vision and customer needs
Added 7 mins ago
Accounts Receivable Manager - Cigna Healthcare - Remote
The Cigna Group
United States
Collaborates with Accounts Receivable Manager and matrix partners to identify, resolve and improve Accounts Receivable issues
Added 7 mins ago
Senior Director, Enterprise Infrastructure
Wingstop Global Support Center
Dallas, TX
…infrastructure. This includes defining enterprise infrastructure strategy and roadmap that includes envisioning, planning, designing, maintaining, supporting, and optimizing key functional…
Added 8 mins ago
Principal Creative Intelligence Analyst
Tinuiti
Remote, United States
You are a data storyteller who can assess what worked, what didn’t, and why, with conviction and confidence. You are equally at home in a methodology discussion with analysts, a working…
Added 9 mins ago
Manager, Cybersecurity- Strategy & Management Consulting
Sia
New York, NY
Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced…

Closed listing

Parexel

General Manager, FSP Operations

Lansing, MI, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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