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Added 1 min ago
Director of Hilltop Scholars Program (HR Title: Program Manager)
SMU
Dallas, TX
…development, community service, international study and innovative…
Added 3 mins ago
Maintenance Supervisor - 3rd Shift - Altavista, VA Plant
Abbott Laboratories
VA · NC
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 4 mins ago
Manager, Loan Processing
Sirva
United States
The Processing Manager is responsible for policies and procedures related to all internal and external communications, document collection and review from borrowers and applicable third…
Added 5 mins ago
FF
Guest Service Representative (Part Time)
Festival Foods
Janesville, WI
- Part-time
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Added 5 mins ago
FF
Grocery Clerk I (Part-Time)
Festival Foods
New London, WI
- Part-time
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Added 5 mins ago
RC
Restaurant Zone Manager
Raising Cane's
Tallahassee, FL
- $18 USD / hour
The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in management…
Added 6 mins ago
RD
Senior Hospitality Site Manager
RR Donnelley
Los Angeles, CA
- $99,100 to $158,500 USD / year
…most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering…
Added 7 mins ago
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Program Manager, CMC Portfolio Management
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
The Program Manager, CMC Portfolio Management leads the development and maintenance of Chemistry, Manufacturing, and Controls (CMC) project plans for Product Presentation & Device Strategy…
Added 7 mins ago
Physical Therapist
CAO
Columbia, MD
The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern…
Added 7 mins ago
Physical Therapist Assistant (PTA)
CAO
Rockville, MD
The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern…
Added 10 mins ago
Technical Program Manager II (6375)
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itD is seeking a Technical Program Manager II to lead flexible and rigid circuit board design releases and builds for next-generation wearable devices at a leading global technology…
Added 10 mins ago
Specialty Representative/Senior Specialty Representative - Bone Health - Bridgeport, CT (Overlay)
Amgen
Bridgeport, CT
…strategy and promoting Amgen products as led by the District…
Added 10 mins ago
General Manager, FSP Operations
Parexel
Hartford, CT
Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership…
Added 11 mins ago
Sr. Software Engineer – AI and Automation (Team Breeze)
Travelers Insurance Company
Hartford, CT
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 11 mins ago
Senior Manager, Business Consulting
CVS Health
Hartford, CT
The Senior Manager, Business Consulting leads engagements for Aetna Service Operations, partnering with leaders across the organization to diagnose performance issues. The role builds the…
Added 11 mins ago
Senior National Account Manager, Personal Insurance
Travelers Insurance Company
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…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 11 mins ago
Senior IAM RBAC & ABAC Manager
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Otis is seeking a highly experienced Sr. IAM RBAC & ABAC Manager to join our global Identity and Access Management (IAM) organization and lead the design, implementation, and governance of…
Added 11 mins ago
Security Specialist Senior - WIAM Governance, Architecture & Risk Advisory Lead
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Pittsburgh, PA · Birmingham, AL · Cleveland, OH · Farmers Branch, TX · Lakewood, CO · Strongsville, OH · Phoenix, AZ
Advanced analytical skills, including trend analysis and risk-based decisioning
Added 12 mins ago
Director of Rooms
The Indigo Road Hospitality Group
Memphis, TN
…requirements with department heads and implements/evaluates programs for continued success. This team member will participate in total hotel management activities as a member of the Hotel…
Added 12 mins ago
Commercial Parts Pro
Advance Stores Company Inc (500)
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Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business…
Added 12 mins ago
Commercial Parts Pro
Advance Stores Company Inc (500)
Portsmouth, OH
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business…
Added 13 mins ago
Weld Engineer
Aecon
Huntersville, NC
Supports the Welding Program Manager with the execution of all project welding activities in accordance with the Company welding program manual, regulatory, code and contract requirements.
Added 15 mins ago
CI
DHCF DCAS Project Manager
Collaboredge Inc.
Washington, DC
- $75 to $90 USD / hour
The DCAS Program at DHCF is looking for a highly experienced project manager to execute the DCAS project manager lifecycle. Only local candidates to DMV area will be considered.
Added 15 mins ago
Doctor's Technician
Stanton Optical
Mansfield, TX
You have an associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Added 15 mins ago
LR
Interior Designer
LZB Retail, Inc.
073 Shiloh, IL
- $20 USD / hour
An innovative leader responsible for the La-Z-Boy In-Home Design program and personalized client solutions while reflecting the company’s ethos around people, processes, products and brand.…

Closed listing

Parexel

General Manager, FSP Operations

Boise, ID, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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