Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Sr Project Manager, PDS Projects
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
Support Client with Capital Plan development, Program Scope and assigning the proper resources
Added just now
Sr Project Manager, PDS Projects
US AMR-Jones Lang LaSalle Americas, Inc.
Charlotte, NC
Support Client with Capital Plan development, Program Scope and assigning the proper resources
Added 2 mins ago
SO
QA/QC Project Coordinator
System One
Quanah, TX
- $40 USD / hour
…coordination role responsible for administering the project’s QA/QC program, including inspection documentation, testing records, deficiency tracking, and electronic quality management…
Added 2 mins ago
Consulting Manager – Utilities Grid Modernization & Speed to Power Transformation
Cognizant
Houston, TX
What You Must Have to Be Considered
Added 2 mins ago
Sr. Consulting Manager- Logistics Consulting
Cognizant
Liberty Hill, TX
What You Must Have to Be Considered
Added 3 mins ago
Automation and Controls Engineer
Trane Technologies
Haslet, TX
…specification requirements, component selection to meet process and client requirements; PLC or other intelligent control device configuration; design reviews; coordination with other…
Added 3 mins ago
Branch Manager - Garland Rockwall Market - Garland, TX.
JPMorgan Chase
Rowlett, TX
You’ll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
Added 3 mins ago
Electrical Engineer
Trane Technologies
Haslet, TX
…calculation and equipment selection to meet process, code, and client requirements; conduct design reviews; performs testing and inspections; coordinates with other disciplines, clients and…
Added 3 mins ago
Program Manager (Burlington, TX)
CBRE
Burlington, TX
As a CBRE Program Manager, you will manage a teamresponsible for facilitating small to medium cross-functional projects andprograms for a large commercial data center.
Added 3 mins ago
Fire Protection Senior Engineering Manager
Enercon services Inc
Kennewick, WA
Professional Engineer (PE) license required
Added 3 mins ago
Branch Manager I
Woodforest National Bank
Richmond, TX
· Minimum 5 years of progressive banking, sales, or customer service experience and 1 year leadership experience required
Added 3 mins ago
Project Manager (Flower Mound)
JF ACQUISITION LLC
Flower Mound, TX
Added 4 mins ago
CMMS Operations Coordinator - Data Center
ABM Industries
Whitney, TX
Day shift, Monday-Friday
Added 4 mins ago
OCM - Commercial Director
Bureau Vertias North America
TX
Recruit and onboard the first dedicated hunters (Power & Utilities, OEM) and a global key account manager, with reporting lines to be set by the organization buildout.
Added 4 mins ago
Branch Manager - North Dallas County Market - Dallas, TX
JPMorgan Chase
Richardson, TX
You’ll successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
Added 5 mins ago
AWS/Node.js Developer
NTT America, Inc.
McKinney, TX
Security & Operations: IAM, Cognito, Secrets Manager, CloudWatch
Added 5 mins ago
Supervisory Control Manager
Wells Fargo
FRISCO, TX
Added 5 mins ago
09 - Advisor, Customer Business Unit Program Mgmt
Celestica
Richardson, TX
The preferred candidate will be based in the Richardson, TX Area, working from our Celestica manufacturing site 3 days per week
Added 5 mins ago
Career Navigator
GOODWILL INDUSTRIES OF LUBBOCK INC
Amarillo, TX
…Job Titl**e: Career Navigator Reports To: Career Resources Manager Status: Non-Exempt/Full-Time Department: Career Resources MISSION STATEMENT Goodwill is a local non-profit helping people…
Added 5 mins ago
ENVIRONMENTAL SERVICES MANAGER 2ND SHIFT
Compass Group, North America
ABILENE, TX
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
Added 5 mins ago
ENVIRONMENTAL SERVICES MANAGER 1ST SHIFT
Compass Group, North America
ABILENE, TX
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
Added 6 mins ago
Merrill Advisor Development Program - Financial Advisor: Desert Mountain Market
Bank of America
El Paso, TX
Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their…
Added 6 mins ago
Control Manager - Consumer & Community Banking - Senior Associate
JPMorgan Chase
Plano, TX
As a Sr. Associate Control Manager within the Consumer and Community Banking (CCB) organization, you will play a crucial role in identifying and mitigating compliance and operational risks.…
Added 6 mins ago
Project Manager - AMS - REMOTE
NTT America, Inc.
Plano, TX
We are seeking an experienced Project Manager to lead the steady-state delivery of Application Management Services (AMS) across a diverse Business Services Applications Portfolio. The role…
Added 6 mins ago
AC
Customer Success Manager
Aston Carter
San Antonio, TX
- $24 to $28.85 USD / hour
Job Title: Client Engagement Manager/Customer Service Administrator

Closed listing

Parexel

General Manager, FSP Operations

Boise, ID, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Aug 2, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About employer

Report this job

Work requirements

Jobs in the United States