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Added just now
Speech Therapist- Per Diem Weekday & Wee
Tufts Medical Center - Medicine
Boston, MA
…manages large projects or processes with limited oversight from manager, coaches, reviews and delegates work to lower level professionals, resolving difficult and often complex…
Added 3 mins ago
TS
Contract Specialist
Transportation Security Administration
Springfield, VA
- $70,623 to $133,142 USD / year
Apply acquisition strategies for non-complex contract actions. Research and identify recommendations on contracting matters that interpret, extend, or revise significant elements of…
Added 3 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Los Angeles, CA
- $56,247 to $73,121 USD / year
Added 3 mins ago
VH
Physician - Hematology/Oncology - EDRP and Recruitment/Relocation Incentive Authorized
Veterans Health Administration
Dallas, TX
- $124,308 to $400,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 3 mins ago
VH
Advanced Practice Nurse - Family Nurse Practitioner, Mental Health Service
Veterans Health Administration
Aurora, CO
- $144,156 to $226,219 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 3 mins ago
VH
Dental Assistant
Veterans Health Administration
Saint Cloud, MN
- $37,206 to $67,715 USD / year
The incumbent will receive guidance from more experienced staff members for complex patient issues for which require direct supervision and daily contact with the supervisor on site. Dental…
Added 3 mins ago
VH
Dental Assistant
Veterans Health Administration
Saint Cloud, MN
- $52,089 to $67,715 USD / year
The incumbent will receive guidance from more experienced staff members for complex patient issues for which require direct supervision and daily contact with the supervisor on site. Dental…
Added 3 mins ago
VH
Healthcare Engineer
Veterans Health Administration
Tomah, WI
- $50,460 to $116,362 USD / year
Added 3 mins ago
VH
Nursing Assistant
Veterans Health Administration
Montgomery, AL
- $42,629 to $55,148 USD / year
Added 3 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Los Angeles, CA
- $56,247 to $73,121 USD / year
Added 3 mins ago
FA
Airway Transportation Systems Specialist
Federal Aviation Administration
Longmont, CO
- $100,959 to $156,471 USD / year
Receives general program assignments from a supervisor or higher level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are…
Added 3 mins ago
VH
Psychologist - Program Manager
Veterans Health Administration
Palo Alto, CA
- $209,520 to $228,000 USD / year
This position is located in the Psychology Service. Psychologist program managers have broad program management responsibilities for a specific program or programs that are designed to…
Added 3 mins ago
AE
HUMAN RESOURCES ASSISTANT (MILITARY/OA)
Air Education and Training Command
Fort Sam Houston, TX
- $46,076 to $59,898 USD / year
The primary purpose of this position is to: serve as program manager and technical specialist for the Military Personnel Section (MPS) personnel programs.
Added 3 mins ago
VH
Health Science Specialist
Veterans Health Administration
White River Junction, VT
- $101,375 to $131,790 USD / year
Works with subject matter experts to translate complex clinical and research findings into educational products, including training courses, continuing education programs, videos, webpages,…
Added 3 mins ago
VH
Medical Records Admintrator Specialist
Veterans Health Administration
Los Angeles, CA
- $71,957 to $113,185 USD / year
Medical Records Administration Specialists in VHA perform work concerned with the management of a health record program or the provision of services related to medical record…
Added 3 mins ago
VH
Registered Nurse - Assistant Nurse Manager ICU
Veterans Health Administration
Wichita, KS
- $80,180 to $144,753 USD / year
The Robert J. Dole VA Medical Center (VAMC) in Wichita, Kansas is currently recruiting for a Registered Nurse - Assistant Nurse Manager for our ICU department.
Added 3 mins ago
VH
Registered Nurse - Critical Care
Veterans Health Administration
Little Rock, AR
- $79,427 to $169,322 USD / year
Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care. Collaborates in the development, implementation,…
Added 3 mins ago
AN
SURFACE MAINTENANCE MECHANIC
Army National Guard Units
Colchester, VT
- $29 to $39 USD / hour
…overhaul, rebuild, and calibration duties utilizing a variety of complex test and calibration…
Added 3 mins ago
VH
Physician (Interventional Radiology)
Veterans Health Administration
Long Beach, CA
- $375,000 to $400,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 4 mins ago
E
Task Order Project Manager
ESM
Columbus, OH
- $162,000 to $195,000 USD / year
Serve as the project manager for a large, complex task order (or a group of task orders affecting the same system) and shall assist the Program Manager in working with the Government…
Added 4 mins ago
E
Task Order Project Manager
ESM
Fort Belvoir, VA
- $162,000 to $195,000 USD / year
Serve as the project manager for a large, complex task order (or a group of task orders affecting the same system) and shall assist the Program Manager in working with the Government…
Added 6 mins ago
VH
Community Care - Nurse Manager
Veterans Health Administration
Tuskegee, AL
- $91,418 to $160,798 USD / year
The Community Care Nurse Manager demonstrates the fundamental knowledge of the unit and is responsible and accountable for all elements of the nursing process when providing or supervising…
Added 6 mins ago
UA
Information Technology Specialist (Policy and Planning)
US Army Civilian Human Resources Agency
Fort Belvoir, VA · Rock Island, IL
- $108,137 to $158,322 USD / year
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
Added 6 mins ago
VH
Gastrointestinal (GI) Clinic RN
Veterans Health Administration
Syracuse, NY
- $70,887 to $118,556 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 6 mins ago
BO
Correctional Treatment Specialist (Case Manager)
Bureau of Prisons/Federal Prison System
Yazoo City, MS
- $50,241 to $72,328 USD / year
…helping the individual offender understand and live within the complex family circumstances and assist him in developing new adjustment techniques. The Case Manager helps the offender view…

Closed listing

Parexel

General Manager, FSP Operations

Juneau, AK, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About employer

More about this job

Skills

Clinical research
Research
Quality control
Collaboration
Technical support
Process improvement
Decision making
Customer service
Leadership
Financial capability
Budget management
Performance management
Communication skills
Negotiation
Biotechnology
Customer relations
Forecasting
Manage profitability
Sales
Presentation skills
EDC
EDMS
Document management
Microsoft Office

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