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Added 1 min ago
CF
Assistant Manager
Charter Foods, Inc
Scottsville, KY
- Up to $16 USD / hour
Charter Foods, a franchisee of leading brands in the Food & Beverage industry, is seeking an {{position_name}} to support the Restaurant General Manager in running great shifts and meeting…
Added 1 min ago
CF
Assistant Restaurant Manager
Charter Foods, Inc
Conway, NH
- $48,000 to $52,000 USD / year
Charter Foods, a franchisee of leading brands in the Food & Beverage industry, is seeking an {{position_name}} to support the Restaurant General Manager in running great shifts and meeting…
Added 1 min ago
CF
Assistant General Restaurant Manager
Charter Foods, Inc
Epping, NH
- $50,000 to $54,000 USD / year
Charter Foods, a franchisee of leading brands in the Food & Beverage industry, is seeking an {{position_name}} to support the Restaurant General Manager in running great shifts and meeting…
Added 1 min ago
CF
Assistant Restaurant General Manager
Charter Foods, Inc
Marlboro, MA
- $50,000 to $53,000 USD / year
Charter Foods, a franchisee of leading brands in the Food & Beverage industry, is seeking an {{position_name}} to support the Restaurant General Manager in running great shifts and meeting…
Added 1 min ago
CF
Assistant Restaurant Manager
Charter Foods, Inc
Canonsburg, PA
- $45,000 USD / year
Charter Foods, a franchisee of leading brands in the Food & Beverage industry, is seeking an {{position_name}} to support the Restaurant General Manager in running great shifts and meeting…
Added 1 min ago
CF
Assistant Restaurant Manager
Charter Foods, Inc
Gibsonia, PA
- Up to $50,000 USD / year
Charter Foods, a franchisee of leading brands in the Food & Beverage industry, is seeking an {{position_name}} to support the Restaurant General Manager in running great shifts and meeting…
Added 2 mins ago
CF
Assistant General Manager
Charter Foods, Inc
Concord, NH
- $48,000 to $52,000 USD / year
Charter Foods, a franchisee of leading brands in the Food & Beverage industry, is seeking an {{position_name}} to support the Restaurant General Manager in running great shifts and meeting…
Added 2 mins ago
CF
Assistant Manager
Charter Foods, Inc
Hurricane, WV
- From $38,000 USD / year
Charter Foods, a franchisee of leading brands in the Food & Beverage industry, is seeking an {{position_name}} to support the Restaurant General Manager in running great shifts and meeting…
Added 4 mins ago
M
Beauty Counter Manager - Clinique, Westfield Valley Fair - Full Time
Macy's
Santa Clara, CA
- Full-time
Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine…
Added 5 mins ago
M
Retail Fragrances Sales Support Associate - Dior Mens, West Dade Miami International - Full Time
Macy's
Doral, FL
- Full-time
Employee Assistance Program with mental health counseling and legal/financial advice
Added 5 mins ago
M
Beauty Counter Manager - Clinique, Fayette Mall - Full Time
Macy's
Lexington, KY
- Full-time
Every day starts with a positive example. As a Counter Manager, you come in energized and ready to inspire your team - wearing your name badge with pride, greeting colleagues with genuine…
Added 6 mins ago
M
Retrofit Construction Program Manager
Microsoft
CA · Santa Clara, CA · Santa Clara
- $102,600 to $225,800 USD / year
Microsoft Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Retrofit Construction Program Manager, you will help deliver the core infrastructure behind…
Added 8 mins ago
M
Senior Critical Environment Program Manager
Microsoft
GA · Atlanta, GA · Atlanta
- $127,600 to $253,300 USD / year
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Environment Program Manager, you will perform a key role in delivering the core…
Added 8 mins ago
M
Data Center Operations Management-Change Manger
Microsoft
WI · Milwaukee, WI · Milwaukee
- $84,400 to $186,600 USD / year
As a Microsoft Datacenter Project Manager (DCPM), you will support the field operations leadership team to operationalize all strategic initiatives consistently at campus level, ensure…
Added 8 mins ago
M
Senior Capacity Program Manager
Microsoft
United States
- $116,900 to $222,600 USD / year
Microsoft's Cloud & AI Platforms organization is seeking a highly motivated Senior Capacity Program Manager to lead the end-to-end management of Azure Platform-as-a-Service (PaaS) capacity…
Added 8 mins ago
M
Business Program Manager, Strategy & Transformation - MCAPS Core
Microsoft
United States
- $97,600 to $206,400 USD / year
Business Program Manager - Financial Services industry
Added 8 mins ago
Assistant General Manager (AGM)
AG Bells I
Kilmarnock, VA
The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving…
Added 8 mins ago
Assistant General Manager (AGM)
AG Bells I
Portsmouth, VA
The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving…
Added 8 mins ago
Assistant General Manager (AGM)
AG Bells I
Newport News, VA
The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving…
Added 9 mins ago
M
Principal Security Operations Engineering Manager
Microsoft
CA · Sunnyvale, CA · Sunnyvale
- $142,800 to $304,200 USD / year
…the products, platforms, data, and technology ecosystem that support AI development and operations at scale. You will help the Product and Platform Security team secure services across…
Added 9 mins ago
M
Critical Environment Electrical Engineer
Microsoft
TX · San Antonio, TX · San Antonio
- $102,100 to $219,200 USD / year
Site Transition Program (STP) – Own the transition program for new site acceptance into operations including working with the DC Field Ops Build Program Manager to ensure all the punch list…
Added 9 mins ago
M
Data Center Technician Manager
Microsoft
NC · Charlotte, NC · Charlotte
- $75,400 to $185,300 USD / year
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 9 mins ago
M
Senior Logistics Technician
Microsoft
IL · Chicago, IL · Chicago
- $27.16 to $47.74 USD / hour
Provides technical support and task specific guidance to a team of technicians responsible for preparing and executing incoming/outgoing deliveries and documenting inbound/outbound packages…
Added 10 mins ago
Assistant General Manager (AGM)
AG Bells I
Chesapeake, VA
The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving…
Added 10 mins ago
Assistant General Manager (AGM)
AG Bells I
Hampton, VA
The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving…

Closed listing

Parexel

General Manager, FSP Operations

Boston, MA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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