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Added 3 mins ago
Specialist, Program Management
L3Harris Technologies
Carlsbad, CA
The Program Management Specialist will assist in daily coordination with the MIDS Program Office (International Program Office/IPO), the U.S. Navy, U.S. Air Force, and a global community of…
Added 3 mins ago
BS
Infrastructure and Operations Principal Architect, ITD
Brookhaven Science Associates, LLC
Upton, NY
- $126,000 to $222,500 USD / year
Brookhaven National Laboratory is seeking a multidisciplinary technical leader to serve as the Infrastructure and Operations (I&O) Principal Architect within the Information Technology…
Added 6 mins ago
SB
TUTOR-Interventionist
South Burlington School District (VT)
South Burlington, VT
- From $75 USD / hour
Position Summary: Provides a highly specialized and intensive program of instructional, behavioral, and/or personal support services to designated students in a variety of settings. Uses…
Added 11 mins ago
Associate Medical Director, Behavioral Health
Dane Street, LLC
Remote, United States
We are seeking a Behavioral Health Associate Medical Director to provide part-time clinical leadership and subject matter expertise in support of the Group Health utilization review…
Added 12 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
The Washington Operations Manager oversees daily center operations to drive overall profitability, team efficiency, and sustained referral growth. By setting performance expectations and…
Added 12 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
The Washington Operations Manager oversees daily center operations to drive overall profitability, team efficiency, and sustained referral growth. By setting performance expectations and…
Added 12 mins ago
IME Washington Operations Manager
Dane Street, LLC
Remote, United States
The Washington Operations Manager oversees daily center operations to drive overall profitability, team efficiency, and sustained referral growth. By setting performance expectations and…
Added 13 mins ago
SR
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Fresno, CA
- $140,000 to $170,000 USD / year
Prior leadership experience in value-based healthcare, PACE (Program of All-Inclusive Care for the Elderly), Medicare Advantage, Medicaid/Dual-Eligible programs, senior living, home health,…
Added 13 mins ago
SR
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Visalia, CA
- $140,000 to $170,000 USD / year
Prior leadership experience in value-based healthcare, PACE (Program of All-Inclusive Care for the Elderly), Medicare Advantage, Medicaid/Dual-Eligible programs, senior living, home health,…
Added 13 mins ago
SR
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Tulare, CA
- $140,000 to $170,000 USD / year
Prior leadership experience in value-based healthcare, PACE (Program of All-Inclusive Care for the Elderly), Medicare Advantage, Medicaid/Dual-Eligible programs, senior living, home health,…
Added 14 mins ago
Finance Manager
Datamark, Inc.
El Paso, TX
The Finance Manager is responsible for overseeing the financial operations, including budgeting, forecasting, financial reporting, pricing, cash flow management, and operational finance…
Added 15 mins ago
Healthcare Community Outreach & Enrollment Sales Director
Seasoned Recruitment
Fresno, CA · Visalia, CA · Tulare, CA
Prior leadership experience in value-based healthcare, PACE (Program of All-Inclusive Care for the Elderly), Medicare Advantage, Medicaid/Dual-Eligible programs, senior living, home health,…
Added 18 mins ago
Health Industry - Patient Access & Experience Consultant
Accenture LLP Company
Chicago, IL · NY
…other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a…
Added 18 mins ago
Health Industry - Patient Access & Experience Manager
Accenture LLP Company
NY
…other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a…
Added 26 mins ago
Suites Food and Beverage Supervisor
Compass Group
Dallas, TX
…to join our Premium Suites team. This event-based, part-time leadership role provides first-level supervision of food and beverage operations within our Premium Suites, ensuring exceptional…
Added 29 mins ago
Area Manager
Ruppert Landscape
Wake Forest, NC
…high-quality service delivery, strong client relationships, profitable operations, and safe, efficient work practices. The Area Manager also supports business growth through employee…
Added 36 mins ago
AU
Security Operations Assistant Account Manager
Allied Universal
Jenkintown, PA
- $48,000 to $52,000 USD / year
Allied Universal is looking to hire a Site Manager. The Site Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and…
Added 36 mins ago
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Military & Government Liaison (National & Global)
Polaris Brand Promotions
Media, PA
- $50 USD / hour
Added 36 mins ago
Regional Operations Director East
ACRT Inc.
Pittsburgh, PA
…teams in dynamic environments. About the Role The Regional Operations Director East reports to the Vice President of Meter Services and serves as a key operational leader responsible for…
Added 51 mins ago
AU
Director Project Controls, Data Centers
AtkinsRealis USA Inc.
United States
- $200,000 to $250,000 USD / year
· Business Development and Strategy (BD&S) team
Added 55 mins ago
Emerging Store Manager
Walgreens
PROVIDENCE, RI
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…
Added 55 mins ago
Emerging Store Manager
Walgreens
COVENTRY, RI
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…
Added 55 mins ago
Emerging Store Manager
Walgreens
NORTH PROVIDENCE, RI
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…
Added 55 mins ago
Emerging Store Manager
Walgreens
PROVIDENCE, RI
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…
Added 55 mins ago
Emerging Store Manager
Walgreens
NORTH PROVIDENCE, RI
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…

Closed listing

Parexel

General Manager, FSP Operations

Jackson, MS, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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