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Digital Account Manager - NBCU Local
NBCUniversal
New York, NY
- $70,000 to $75,000 USD / year
Coordinate with AEs on development of renewal strategies based on client/program insights
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Critical Environments Program Manager
Baker Group
Ankeny, IA
The Critical Environments Program Manager leads customer-facing programs that protect the availability, safety, and performance of mission-critical facilities across multiple sites. This…
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Leasing Consultant
Bozzuto
Fort Lee, NJ
…within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team…
Added 1 min ago
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Executive Director, Global Medical Affairs
EVERSANA
Remote, United States
- $250,000 to $290,000 USD / year
This role combines strategic leadership with hands-on execution, driving the development and delivery of scalable, high-impact, and technology-enabled Medical Affairs solutions that address…
Added 1 min ago
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Mineral Resources Inspector 2 (Oil and Gas, Enforcement) - 20062198
State of Ohio
Uniontown, OH
- $28.76 to $38.01 USD / hour
…public health & safety• Oversees drilling, plugging & producing operations on oil/gas wells• Investigates complaints & reported violations of ORC Chapter 1509 & OAC Chapter 1501 (e.g., from…
Added 1 min ago
Healthcare Supply Chain - Program Specialist
CAPSA SOLUTIONS LLC
Houston, TX
Benefits package: Medical/Dental/Vision, Retirement w/Match, PTO, Paid Holidays, Mentorship Network, Professional Development (Continued Ed.) Program, Monthly Employee Activities
Added 1 min ago
Estimator
Mead Lumber
Ankeny, IA
Career Growth: We are committed to your professional development, providing ongoing learning and advancement opportunities.
Added 2 mins ago
New Grad Registered Nurse OBGYN
Intermountain Health
Spanish Fork, UT
The Nursing Graduate job can be utilized for up to 12 weeks while employees are in the Intermountain Nurse Residency program and are working toward preparing, testing, and passing the State…
Added 2 mins ago
Registered Nurse Emergency Department
Intermountain Health
Spanish Fork, UT
Professionalism: Promotes nursing profession and participate in development of others.Integrates legal and ethical standards into practice, complies with regulatory standards, practices…
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Registered Nurse Labor and Delivery
Intermountain Health
Riverton, UT
Professionalism: Promotes nursing profession and participate in development of others.Integrates legal and ethical standards into practice, complies with regulatory standards, practices…
Added 2 mins ago
Custodian at Wavetronix Springs campus
Wavetronix
Springville, UT
…Springs campus. This position reports directly to the Facilities Operations Lead and is responsible for cleaning assigned areas in one or more buildings. This is a full-time, hourly…
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Claim Specialist, TPA Liability
AXA
EXTON
Added 2 mins ago
Registered Nurse Home Health PRN
Intermountain Health
St George, UT
Skill Development: Gain specialized experience in areas such as wound care, medication management, and IV therapy, all in a homecare setting.
Added 2 mins ago
Safety Coordinator 2
Northrop Grumman
Clearfield, UT
Safety Coordinator will be responsible for reinforcing site and/or program safety protocols, maintaining documentation, ensuring compliance with OSHA, EPA and Northrop Grumman policies and…
Added 2 mins ago
DoD SkillBridge Aircraft Structures Mechanic 2/3
Northrop Grumman
Clearfield, UT
Objectives - Service Members who complete the Intern program will be highly-trained, capable, future employees that align to the specific needs of the organization and are prepared to meet…
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DoD SkillBridge Composite Bonder Technician 2/3
Northrop Grumman
Clearfield, UT
Objectives - Service Members who complete the Intern program will be highly-trained, capable, future employees that align to the specific needs of the organization and are prepared to meet…
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Welder
ES3
CLEARFIELD, UT
Added 2 mins ago
Product Manager - Technical
Intermountain Health
Murray, UT
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
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Survey Technician/Instrument Operator
Surveying And Mapping, LLC
Murray, UT
Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career…
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Practice Supervisor
Intermountain Health
Murray, UT
Provides regular check-ins and coaching sessions to caregivers for professional development.
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Survey Crew Chief/Survey Party Chief
Surveying And Mapping, LLC
Murray, UT
Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career…
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Product Marketing Manager
ADI Global Distribution
Lehi, UT
The Product Marketing Manager will work collaboratively in a highly-matrixed environment, driving the development and execution of GTM strategies for new product introductions with our…
Added 2 mins ago
New Grad RN Pediatric Float Pool
Intermountain Health
Lehi, UT
The Nursing Graduate job can be utilized for up to 12 weeks while employees are in the Intermountain Nurse Residency program and are working toward preparing, testing, and passing the State…
Added 2 mins ago
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Director - IT Audit
American Express
Sandy, UT
- $123,000 to $215,250 USD / year
…operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and…
Added 2 mins ago
Talent Acquisition University Recruiting and Relations Manager 2
Northrop Grumman
Roy, UT
Provide project leadership to facets of the Defense Intern Program, including planning, facilitation, and process improvement. This individual would work closely with Talent Acquisition…

Closed listing

Parexel

General Manager, FSP Operations

Jackson, MS, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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