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Added 2 mins ago
W
Shift Lead
Walgreens
INWOOD, WV
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 2 mins ago
W
Shift Lead
Walgreens
COLUMBIA, SC
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 2 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHATHAM, NY
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 2 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BEDFORD, NH
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 2 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
KEARNEY, NE
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 2 mins ago
W
Shift Lead
Walgreens
EUREKA, MO
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 2 mins ago
W
Shift Lead
Walgreens
HORN LAKE, MS
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 2 mins ago
W
Shift Lead
Walgreens
BALTIMORE, MD
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 2 mins ago
W
Shift Lead
Walgreens
INDIANAPOLIS, IN
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 2 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NILES, IL
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 2 mins ago
Emerging Store Manager
Walgreens
MIAMI SHORES, FL
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager…
Added 2 mins ago
CL
Kitchen Manager
Crumps Landing
Homosassa, FL
- $65,000 to $70,000 USD / year
Complete our MIT (Manager in Training) program to learn Crumps systems and culture
Added 3 mins ago
Accounting Manager
Burkett Restaurant Equipment
Perrysburg, OH
Burkett Restaurant Equipment & Supplies is seeking an experienced and hands‑on Accounting Manager to join our Finance team. This role is ideal for a seasoned accounting professional who…
Added 9 mins ago
Assistant Manager II
Family Dollar
North Charleston, SC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 9 mins ago
Assistant Manager I
Family Dollar
Farmerville, LA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 11 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
Fort Lauderdale, FL
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 11 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
DICKSON CITY, PA
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 15 mins ago
UO
Manager of Operations, Campus Business Services
University of Colorado Denver
Boulder, CO
- $95,000 to $115,000 USD / year
The Business, Finance and Infrastructure division at CU Boulder welcomes applications for the Manager of Operations, Campus Business Services position! Campus Business Services (CBS) is a…
Added 15 mins ago
CC
Senior Manager, Regulatory Affairs
CONMED Corporation
Denver, CO
- $40,123 USD / year
The Senior Manager Regulatory Affairs provides senior-level leadership for global regulatory strategy and execution for new, modified, and marketed CONMED medical devices. Directs…
Added 23 mins ago
TW
General Manager
The Woodhouse Day Spa - Montclair & Hoboken
Montclair, NJ
- $18 to $22 USD / hour
We are hiring a Full-Time General Manager to support our Montclair and Hoboken locations.
Added 23 mins ago
TW
General Manager
The Woodhouse Day Spa - Montclair & Hoboken
Hoboken, NJ
- $18 to $22 USD / hour
We are hiring a Full-Time General Manager to support our Montclair and Hoboken locations.
Added 28 mins ago
Assistant Restaurant Manager
Study Hotels
Philadelphia, PA
…is seeking an energetic, service-driven Assistant Restaurant Manager to support the daily front-of-house operations of our vibrant neighborhood restaurant. This hands-on leadership role…
Added 37 mins ago
Studio Golf Instructor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Knoxville, TN
This role is expected to maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions,…
Added 37 mins ago
Retail Sales Associate - Golf Clubs
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Austin, TX
Reporting to the Sales and Service Manager, a Hard Goods Associate is responsible for engaging Customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and…
Added 37 mins ago
Retail Golf Services Associate
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Scottsdale, AZ
Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations…

Closed listing

Parexel

General Manager, FSP Operations

Columbus, OH, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About employer

More about this job

Skills

Clinical research
Research
Quality control
Collaboration
Technical support
Process improvement
Decision making
Customer service
Leadership
Financial capability
Budget management
Performance management
Communication skills
Negotiation
Biotechnology
Customer relations
Forecasting
Manage profitability
Sales
Presentation skills
EDC
EDMS
Document management
Microsoft Office

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