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Added 9 mins ago
Operations Manager
Woodward Detroit CVS, L.L.C.
Ypsilanti, MI
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 9 mins ago
Operations Manager
CVS Pharmacy, Inc.
Springfield, MA
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 9 mins ago
Operations Manager
CVS Pharmacy, Inc.
Needham, MA
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 9 mins ago
Operations Manager
CVS Pharmacy, Inc.
Ipswich, MA
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 45 mins ago
Senior Manager, Statistical Programming - Job ID: 2068
Ascendis Pharma
Remote, United States
The Senior Manager, Statistical Programming, will be expected to provide timely and strategic programming support to clinical study teams in alignment with project goals. This role combines…
Added 47 mins ago
Engineering Program Manager
Keurig Dr Pepper
Frisco, TX
As part of the USRB Supply Chain Engineering team, we are seeking a strategic and detail-oriented Engineering Program Manager for the US Refreshment Beverages (USRB) Business Unit. This…
Added 47 mins ago
Manager, IT Cybersecurity Governance, Risk & Compliance
American Airlines
Fort Worth, TX
As a Cybersecurity GRC Manager, you will lead a specialized team shaping how American measures, prioritizes, and manages cyber risk across technology, applications, and third parties.…
Added 47 mins ago
Principal Program Manager, IT
American Airlines
Fort Worth, TX
3 years of experience scaling Agile to the program level or participating on a complex program as a business lead
Added 47 mins ago
Manager, IT Cybersecurity Identity Management
American Airlines
Fort Worth, TX
As a Manager for Identity Services, you will lead a team responsible for Identity Services technology assets. This includes managing daily activities of the engineering team, security…
Added 47 mins ago
Sr Manager, Business Transformation
American Airlines
Fort Worth, TX
The Sr Manager, Business Transformation will serve as an internal strategic partner to Supply Chain leaders, helping turn complex business challenges into clear recommendations, business…
Added 47 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
San Antonio, TX
…Physician Services - Clinical Service Group. The education program components include coding and Health Information Management (HIM) initiatives. The Coding Operations Education Consultant…
Added 48 mins ago
Sr Project Manager - Hybrid to Dallas, TX or Denver, CO
AT&T
Dallas, TX
The Sr. Project Manager is responsible for leading end-to-end execution of large-scale fiber network build programs across multiple markets.
Added 48 mins ago
Coding Operations Education Consultant WFH
HCA Healthcare
Austin, TX
…Physician Services - Clinical Service Group. The education program components include coding and Health Information Management (HIM) initiatives. The Coding Operations Education Consultant…
Added 1 hour ago
Channel Account Manager
AppGate Cybersecurity, Inc.
Remote, United States
…Engineering/Technical teams on partner technical enablement. Align with Channel Programs/Operations to ensure partners comply with program requirements (deal registration, certifications,…
Added 1 hour ago
CH
Operations Manager
CVS Health
Ypsilanti, MI
- $19 to $29 USD / hour
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 1 hour ago
Global Vice President, HR Business Partnering
Clinigen
Remote, United States
Lead organization design, strategic workforce planning and organizational effectiveness initiatives.
Added 1 hour ago
Accounting and Financial Outsourcing Senior Manager - Nonprofit
Dean Dorton
Remote, United States
The Accounting & Financial Outsourcing (AFO) Senior Manager – Nonprofit Services provides strategic financial advisory and engagement leadership to a portfolio of nonprofit clients while…
Added 1 hour ago
Risk Manager
Nautilus Solar Energy
Remote, United States
The Risk Manager is responsible for developing, implementing, and overseeing the company's insurance, risk management, and loss mitigation programs across a national portfolio of operating…
Added 1 hour ago
Event and Partner Marketing Manager
Coursedog
Remote, United States
As the Event and Partner Marketing Manager at Coursedog, you'll lead event strategy and execution across our full portfolio - from large tradeshows and user conferences to high-touch…
Added 1 hour ago
Sr. Product Manager, Public Sector
PrePass
Remote, United States
PrePass is seeking a Sr. Product Manager, Public Sector to lead an enterprise-wide strategy connecting government needs, transportation policy, funding, research, pilots and procurement…
Added 1 hour ago
Sr. Product Manager, Public Sector
PrePass
Remote, United States
PrePass is seeking a Sr. Product Manager, Public Sector to lead an enterprise-wide strategy connecting government needs, transportation policy, funding, research, pilots and procurement…
Added 1 hour ago
Project Manager, Telecommunications
Sand Cherry Associates
Remote, United States
We are seeking an experienced Project Manager to help lead a highly visible, critical telecom program focused on delivering automation across engineering activities. This individual will…
Added 2 hours ago
Procurement Specialist
BOOZ, ALLEN & HAMILTON, INC.
Fort Meade, MD
…leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior…
Added 2 hours ago
Store Manager
AutoZone
Midland Park, NJ · Westwood, NJ
As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on…
Added 2 hours ago
Human Resource Director
Pizza Hut
VIRGINIA BEACH, VA
The Human Resources Director serves as the senior Human Resources leader for Flynn Pizza Hut and a strategic partner to the Brand President, Division Vice Presidents, senior operations…

Closed listing

Parexel

General Manager, FSP Operations

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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