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Mission Services Team Lead - Bendix Campus - FT
GOODWILL INDUSTRIES GROUP
South Bend, IN
- $50,000 USD / year
To provide program oversight, staff development, and ensure program metrics are exceeded for a mission team of up to 12. The Mission Services Team Lead will ensure programs adhere to the…
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Open Rank (Assistant, Associate, or Full)
University of South Carolina
SC
…exercise science, athletic training, and physical therapy. The PhD program is consistently one of the top ranked programs in the US, and USC is among the top sport science universities in…
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Associate Director of Scholarships and Financial Aid
North Carolina State University
Raleigh, NC
As the Associate Director of Scholarships and Financial Aid, you will provide strategic leadership and operational oversight for scholarship administration, processing and management. In…
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Safety Director
Control Touch Systems, LLC
Louisville, KY
· Lead the development, implementation, and continuous improvement of the company-wide Health & Safety Program.
Added 1 min ago
Business Development Manager
Cisco Systems, Inc.
Remote, United States
In this role you will work at the center of the Cisco 360 Partner Program. You will collaborate extensively with cross-functional leadership, including Global Partner Sales, regional…
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Inspector, Construction
Aecon
Eagan, MN · Clarkston, WA · Spokane, WA
- $33 to $44 USD / hour
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
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Executive Productivity & Automation Specialist (Open)
OC2 Occidental Chemical Corporation
Dallas, TX
OxyChem, a Berkshire Hathaway company, is a leading producer of essential chemistry with operations in the U.S., Canada and Latin America. OxyChem’s products play an essential role in…
Added 2 mins ago
Clinical Services Rep. Medical Assistant (North Charleston)
Prisma Health UC by Wellstreet, LLC
North Charleston, SC
Professional Growth: Certification reimbursement, leadership opportunities & professional development
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Patient Service Representative. (North Charleston)
Prisma Health UC by Wellstreet, LLC
North Charleston, SC
Professional Growth: Leadership opportunities & professional development
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PM
Entry-Level Registered Nurse
Penn Mar 2021
New Freedom, PA
- $65,000 to $75,000 USD / year
Supportive leadership team who wants to help YOU succeed
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VSE Systems SME
World Wide Technology Holding, LLC
San Diego, CA
- $160,000 to $210,000 USD / year
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Added 3 mins ago
PF
Bilingual Consumer Lending Sales Specialist - Full Time
Purpose Financial
Lake Park, FL
- Full-time
Added 3 mins ago
PF
Bilingual Consumer Lending Sales Specialist - Full Time
Purpose Financial
Eustis, FL
- Full-time
Added 4 mins ago
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Professional Tool Sales Specialist - Seattle/Tacoma
Emerson
Remote, United States
- $85,000 to $95,000 USD / year
…ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or…
Added 4 mins ago
Lead Engineer, GSE and Production Tooling
Rocket Lab Corporation
Middle River, MD
…Middle River, MD. The Lead Engineer will be responsible for the development, implementation, and continuous improvement of tooling, GSE, and test for the Neutron Launch…
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Chief Engineer
Hyatt Centric Brickell Miami
Miami, FL
…quality of the hotel’s infrastructure and systems. This is a key leadership role responsible for all maintenance operations, compliance, and team development in a fast-paced hospitality…
Added 5 mins ago
FL
Director, Account Management
Funnel Leasing
Remote, United States
- $100,000 to $125,000 USD / year
…and product enhancement requests to Product, Marketing, and Leadership for strategic planning and roadmap…
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Seasonal Warehouse Associate, Joppa - Part Time
Macy's
Joppa, MD
- Part-time
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
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M
Retail Sales Associate - Furniture/Mattresses/Rugs, Southlake Mall - GA - Full Time
Macy's
Morrow, GA
- Full-time
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 5 mins ago
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Administrative Support Team Associate, Leawood Town Center Plaza - Part Time
Macy's
Leawood, KS
- Part-time
…store running smoothly behind the scenes. You’ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and…
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Retail Sales Jewelry Clerical, Leawood Town Center Plaza - Part Time
Macy's
Leawood, KS
- Part-time
…paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our…
Added 5 mins ago
Cyber Security Engineer (Cloud Security)
TherapyNotes.com
Remote, United States
Conduct threat analysis, vulnerability assessments, and risk evaluations; document findings, manage mitigation, and report status to leadership.
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Auditor 3-3386
Babcock & Wilcox Company
Akron, OH
Support the development of an internal Quality Assurance and Improvement Program (QAIP) as needed
Added 5 mins ago
Cook
Welcome! (All Jobs)
GREENSBURG, IN
Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy…
Added 6 mins ago
Occupational Therapy Assistant
Reliant Rehabilitation
Whitmore Lake, MI
Our leadership team began their careers as therapists, and we take pride in promoting from within. You’ll be supported by a dedicated clinical team that provides ongoing training, proven…

Closed listing

Parexel

General Manager, FSP Operations

Lincoln, NE, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About employer

More about this job

Skills

Clinical research
Research
Quality control
Collaboration
Technical support
Process improvement
Decision making
Customer service
Leadership
Financial capability
Budget management
Performance management
Communication skills
Negotiation
Biotechnology
Customer relations
Forecasting
Manage profitability
Sales
Presentation skills
EDC
EDMS
Document management
Microsoft Office

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