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Senior Manager I, Operations Improvement, Facility
Walmart
BETHLEHEM, PA
- $116,000 to $174,000 USD / year
…change partnering with stakeholders to ensure alignment and support of the processes monitoring program performance in relation to metrics identifying postimplementation issues and concerns…
Added just now
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(USA) Licensed Vision Center Manager - Dual
Walmart
MORAINE, OH
- $32.5 to $45.5 USD / hour
…both community programs and internal business initiatives that support organizational…
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Manager, Project Management - Cross-Border Seller Programs
Walmart
BELLEVUE, WA · SAN BRUNO, CA · BENTONVILLE, AR
- $70,000 to $169,000 USD / year
Manage cross-border support program health, KPIs, business reviews, issue tracking, and executive reporting.
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(USA) Senior Manager, Operations
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Lead the development and enhancement of operational tools and reporting systems to support business needs.
Added 1 min ago
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Senior Manager, Quality Assurance Ops Excellence and Resiliency
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Develop and maintain the AI transformation roadmap for Risk Operations, identifying where AI can reshape intake, investigations, monitoring, analysis, decision support, reporting, and other…
Added 1 min ago
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(USA) Senior Manager, Technology Operations
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in…
Added 1 min ago
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Senior Manager, Operations - Knowledge Management
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Define and execute a global knowledge management strategy, operating model, and roadmap across Seller Support and Risk Operations.
Added 1 min ago
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Manager, Process Improvement
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
The team leads the development of essential reporting and metrics to support the Licensing Department’s growth. Responsibilities include creating databases and SharePoint sites, automating…
Added 1 min ago
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Senior Manager, Electrical Engineering
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Senior Manager, Electrical Engineering is responsible for leading enterprise electrical safety and reliability programs across Walmart, Sam’s Club, and Supply Chain facilities. This…
Added 1 min ago
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Area Manager - Systems (Grocery)
Walmart
AUBURN, IN
- $65,500 to $98,000 USD / year
Manages Systems Operations Demonstrates and communicates solid working knowledge of systems procedures to help associates conduct high quality systems operations Ensures associates adhere…
Added 1 min ago
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Manager, Business Development
Walmart
ARLINGTON, TX · DALLAS, TX
- $80,000 to $155,000 USD / year
The Manager, Residential Installation & Home Services leads daily field operations across the Dallas/Fort Worth market, supervising approximately 13 technicians delivering residential and…
Added 5 mins ago
BN
Manager, Inventory Control & Process Improvement
Blue Nile
NY · New York, NY
- $85,000 to $120,000 USD / year
The Manager, Inventory Control & Process Improvement is a newly created, highly visible role responsible for the accuracy, control, and health of Blue Nile's inventory. The role owns…
Added 12 mins ago
Assistant Manager l
Family Dollar
North Charleston, SC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 25 mins ago
VP, Relationship Manager - Floor & Decor
Synchrony
Alpharetta, GA
The VP, Relationship Manager is responsible for the performance of Floor & Decor and Installation Made Easy portfolios. This program will feature both a Consumer PLCC and Business Revolving…
Added 25 mins ago
Assistant Manager II
Dollar Tree Stores INC
Jackson, MS
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 25 mins ago
DT
Seasonal Part-Time Assistant Manager
Dollar Tree Stores INC
Metairie, LA
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 25 mins ago
Assistant Manager I
Dollar Tree Stores INC
Gainesville, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 25 mins ago
Assistant Manager II
Dollar Tree Stores INC
Gainesville, FL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 28 mins ago
BL
Personal Injury Case Manager Assistant
Block LLP
Burbank, CA
- $20 to $30 USD / hour
Block LLP is seeking a Personal Injury Case Manager Assistant to support our pre-litigation team and help ensure cases move efficiently from intake through settlement. This role is ideal…
Added 32 mins ago
Human Resources Site Specialist
Freeport McMoRan
Morenci, AZ
Manage the Drug & Alcohol program, working with all related stakeholders. Ensures processes and legal requirements are in place pertaining to D&A program are followed. Collaborates with…
Added 37 mins ago
MS
Retail- Sales Manager Full Time
Michaels Stores, Inc.
United States
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 47 mins ago
Value Stream Manager / Starkville, MS
Southwire Company, LLC
Starkville, MS
Added 47 mins ago
Branch Manager-General Tool / 2026-17995 / Flowood
Sunbelt Rentals
Flowood, MS
Added 47 mins ago
Project Manager | CDC | **NOT AN IT ROLE**
Nobis Works
Columbus, MS
The Project Manager’s primary responsibility will be to oversee the daily operations of Mail Screening and delivery to CDC facilities as well as supervising and handling all personnel…
Added 47 mins ago
Health Technician-Telemetry
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Closed listing

Parexel

General Manager, FSP Operations

Harrisburg, PA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Aug 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R).

About the Role

Lead Strategic Partnerships. Drive Operational Excellence. Shape the Future of Clinical Research.

Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership role combines operational oversight, financial accountability, client partnership, and business growth responsibilities across a large-scale clinical research portfolio.

This position is ideal for a senior leader with deep experience in clinical research, contract research organizations (CROs), pharmaceutical, biotech, or functional service provider (FSP) environments who excels at building high-performing teams, managing complex global operations, and driving long-term customer success.

As the primary executive leader for an FSP account, you will be responsible for ensuring exceptional service delivery, achieving financial and operational targets, strengthening executive-level client relationships, and identifying opportunities to expand our partnership and services.

Key Responsibilities

Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing plans in collaboration with stakeholders and ensure production of high-quality deliverables across the FSP customer portfolio.
Drive financial performance and margin improvement by managing budgets, monitoring costs, allocating resources strategically, and identifying opportunities for revenue generation and cost savings. Provide strategic direction to functional and program leads on margin optimization while maintaining profitability targets.
Lead and develop a skilled, motivated team by providing technical support, conducting performance reviews, implementing training plans, and fostering a culture of continuous improvement. Ensure team members exceed productivity and quality metrics while meeting personal development goals.
Establish and monitor key performance indicators (KPIs), analyze operational performance, and generate executive summaries of account status. Drive operational excellence through best practices, standard operating procedures, and data-driven decision-making.
Serve as the primary account point of contact for the FSP customer, engaging in regular governance meetings with customer and internal stakeholders. Understand customer pipelines, products, and strategic priorities to ensure alignment with Parexel capabilities and customer satisfaction.
Identify and pursue new business opportunities within existing FSP accounts, lead repeat business initiatives including RFP responses, and collaborate with Commercial Account Leads and FSP Solution Consultants to drive account growth aligned with corporate objectives.

Candidate Profile

You'll thrive in this role if you bring:

Strategic leadership and financial acumen, with demonstrated strength in account management, budget planning, and margin optimization
Extensive experience leading in a matrix environment, managing multiple functional areas, and collaborating across diverse teams
Advanced ability to develop and motivate teams, conduct performance management, and foster a culture of continuous improvement
Strong stakeholder and relationship management skills with a client-focused approach and understanding of business implications of decisions
Excellent communication, negotiation, and influencing skills, with experience presenting to executive-level audiences
Analytical mindset with ability to leverage data and analytics for strategy development, performance monitoring, and decision-making

Required Qualifications

Significant leadership experience (10+ years) within Clinical research organizations (CROs), Pharmaceutical companies, Biotechnology companies, Functional service provider (FSP) environments or other healthcare research organizations
Demonstrated success leading large, matrixed, and geographically dispersed teams.
Experience managing strategic customer relationships at senior and executive levels.
Strong financial acumen, including budgeting, forecasting, profitability management, and resource planning.
Proven experience driving operational performance across complex portfolios, programs, or business units.
Experience supporting business development activities, proposals, and client presentations.
Strong analytical, negotiation, influencing, and decision-making skills.
Excellent verbal, written, and presentation skills.
Bachelor's degree in Life Sciences, Pharmacy, Nursing, Healthcare, or a related field, or equivalent experience.

Preferred Qualifications

Advanced degree (MBA, MS, PharmD, PhD, or equivalent).
Extensive FSP leadership experience.
Deep knowledge of global clinical development and clinical operations.
Broad therapeutic area expertise.
Experience working with major pharmaceutical and biotechnology customers.
Knowledge of clinical research technologies such as CTMS (Clinical Trial Management Systems), EDC (Electronic Data Capture), EDMS (Electronic Document Management Systems), IWRS/IRT platforms and Microsoft Office Suite

Benefits and Compensation

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Jobs in the United States

Senior Manager I, Operations Improvement, Facility

(USA) Licensed Vision Center Manager - Dual

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(USA) Senior Manager, Operations

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