Parallel Ag proudly carries AGCO farm equipment plus a full line of parts to help all farming operations. With well-known brands such as Fendt, Massey Ferguson, Manitou, Gleaner, and more, you won’t find a more extensive inventory of field-ready equipment. Customers come to depend on Parallel Ag to get any job done and we are seeking a dynamic, forward thinking, and highly motivated Precision Ag Professional to our team!
The Precision Ag Professional plays a key role in ensuring effective promotion and support of all Precision Ag products sold and serviced by Parallel Ag. This professional will assist with driving team first culture through coordinating collaborative customer support activities with the Precision Ag team
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Responsibilities and duties of the Precision Ag Professional will include the following:
- Develop a deep understanding of the Parallel Ag product portfolio for farm equipment
- Coordinate and attend machine startups with salespeople to help customer optimization and follow-up for after sales support
- Encourage adoption of new technology and product offerings to staff and customers
- Conduct sales calls and presentations for new customers with and/or without equipment salespeople
- Develop sales territory for future growth of precision equipment along with precision upgrades
- Attend industry tradeshows and events to represent products and communicate with customers in-person at events
- Coordinate with billing or accounting staff to ensure accurate invoicing of service labor and complete systems
- Engage with customers to grow data management
- Log-in to CRM and report your customer calls made by phone or in person and meet minimum monthly targets
- Develop, recommend, and participate in promotion tactics: brochures, presentations, meetings, events, how much to sell, etc.
- Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices
- Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership’s satisfaction
- Develop and deliver employee and customer training for Precision Ag products
- Lead product demonstrations, along with internal/external clinics
- Troubleshoot precision products and systems remotely
- Recommend and secure professional service support as needed
- Remain abreast of current competitive Precision Ag offerings
- Any other duties as needed
Qualifications
Qualifications:
- High School Diploma or GED equivalent required
- Experience working with precision agriculture technologies, such as GPS guidance systems, and precision planting equipment
- Excellent communication and interpersonal abilities, with a customer-focused mindset and the capacity to build and maintain relationships at all levels
- Strong analytical skills with the ability to interpret and analyze agronomic data
- Familiarity with agricultural software platforms and data management systems and basic computer proficiency
- Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment
- Passion for innovation and a commitment to promoting sustainable farming practices
- Positive attitude and desire to work as a team player
- Effective verbal and written communication abilities
- Proven ability to establish and maintain positive work relationships with co-workers, vendors, and customers
- Capability to handle challenging customer interactions with professionalism
- Ability to work flexible schedule during in season hours, including fielding after-hours calls
Commitments:
- Service Oriented: Our success revolves around customer service; we always value service as a priority.
- Honesty & Integrity: We value honesty and integrity in every interaction whether it is with a customer or a coworker, no matter what.
- Committed & Passionate: We are committed to our customers and the job they have to do. We are passionate in helping our customers achieve their goals.
- Communication: We strive to communicate to the best of our ability with customers, co-workers, manufacturers, and other stakeholders.
- Family: We believe in family values including hard work, family time, and education. We treat everyone as if they are family.
- Pride and Confidence: We are proud and confident in what we do and who we do it for.
Compensation and Benefits:
- Parallel Ag offers a generous compensation package which includes a bonus package
- 401k retirement plan with company match
- Health, Dental, Vision and Life insurance
- Vacation and sick time off
- Advanced training programs
- Day shift, with a safe work environment
- Parallel Ag is an Equal Opportunity Employer
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly required to talk and hear. This job is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type:
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am – 5:00 pm. Early morning, evening, weekend, and work on holidays may be required as job duties demand.
Additional Notes:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This position offers an exciting opportunity to join and lead a dynamic team dedicated to driving innovation and sustainability in agriculture. If you are passionate about leveraging technology to revolutionize farming practices, we encourage you to apply.