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General Manager

  • Hope, AR, United States

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Job details

Posting language
English

Original job description

Welcome to Paradise Quick Stop. We are a Family oriented, well-established organization seeking an experienced General Manager to join our rapidly growing Team! Are you a dynamic leader with a passion for retail excellence? Join us as a Convenience Store General Manager where your leadership fuels growth! We value proactive managers who excel at fostering teamwork while delivering top-tier customer service. Your expertise will shape the future of our store’s success!

Works varied shifts, averaging 50+ hours per week.

Duties

  • Supervise all store operations, including sales management, inventory control, merchandising, and cash handling.
  • Recruit, interview, and onboard new employees while providing comprehensive employee orientation and ongoing training & development.
  • Manage scheduling and shift management to ensure optimal coverage during peak hours and special promotions.
  • Oversee purchasing decisions, pricing strategies, and marketing initiatives to maximize sales and profitability.
  • Maintain accurate bookkeeping and payroll records while ensuring compliance with company policies and procedures.
  • Implement effective inventory management practices to prevent stock shortages or overstock situations.
  • Lead and motivate by example when managing POS systems, returns, customer inquiries, phone etiquette and customer service standards.
  • Conduct regular team meetings to communicate goals, provide feedback, and motivate staff toward continuous improvement.
  • Monitor store cleanliness, organization, and safety protocols to create an inviting shopping environment.
  • Handle customer complaints promptly with professionalism to uphold the store’s reputation for exceptional service.
  • Collaborate with marketing teams on promotional campaigns and merchandising displays that attract customers.
  • Ensure compliance with health & safety regulations as well as company policies related to cash handling and security procedures.
  • Successfully align store efforts with company goals.

Experience

  • Proven management experience in retail environments with a focus on team supervision and sales growth.
  • Demonstrated skills in negotiation, employee orientation, interviewing, recruiting, payroll, bookkeeping, inventory management, and cash handling.
  • Strong background in retail sales management including POS systems proficiency, pricing strategies, merchandising, stock replenishment, and inventory control.
  • Experience supervising staff across shifts with excellent organizational skills and time management abilities.
  • Prior GM or management experience in a convenience store or similar retail environment.
  • Exceptional communication skills coupled with leadership qualities that inspire teams toward shared success.

Essential Qualifications:

  • High school diploma or equivalent required.
  • Previous convenience store management experience required. GM experience preferred.
  • Successful completion of corporate training program required.
  • Prior knowledge and responsibility of Scheduling, Labor Control, Cost of Goods Sold, Inventory Management and Profit and Loss Statements.
  • Reliable transportation, a valid driver's license, subject to a background check.
  • Exceptional leadership qualities that inspire teams towards shared success.
  • Bilingual or multilingual capabilities highly desirable.
  • Cultural awareness and sensitivity.
  • Honest, Trustworthy, Respectful and Loyal.
  • Able to lift 25 pounds and traverse all parts of the restaurant quickly.
  • Prolonged periods of standing required.

Benefits Offered:

  • Health, Dental, Vision, Life and Supplemental insurance
  • Paid Time Off

Must be able to work various shifts, as needed, averaging 50+ hours per week.

More about this job

Skills

  • Retail operations
  • Sales
  • Inventory management
  • Merchandising
  • Cash handling
  • Scheduling
  • Procurement
  • Pricing strategies
  • Bookkeeping
  • Payroll
  • Regulatory compliance
  • Point of sale
  • Customer service
  • Process improvement
  • Handle customer complaints
  • Negotiation
  • Recruitment
  • Retail sales
  • Supervise staff
  • Organizational skills
  • Time management
  • Communication skills
  • Leadership
  • Bilingualism

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