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PARADIGM SENIOR SERVICES INC

Sales Development Representative

North Miami, FL, United States

$50,000-$70,000 base salary annually based on experience + performance-based variable compensation

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Pay: $50,000-$70,000 base salary annually based on experience + performance-based variable compensation
Experience: Minimum 1 year of experience in outbound sales, an SDR/BDR role, a call center, or another high-volume phone role
Posting language: English

Original job description

LocationMiami, FL (On-site preferred; hybrid eligible within the tri-county area)

Company Snapshot At Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management, and beyond. We believe that by streamlining agency operations with third-party payers like the Department of Veterans Affairs and Medicaid, we ultimately enhance the quality of care for seniors, veterans, and underserved communities. We foster a dynamic and collaborative work environment where new ideas are welcome, and creativity thrives. Joining our team means becoming part of a supportive community that values continuous learning and excellence. We're on a mission to revolutionize home care and are looking for passionate individuals to help us make a lasting, positive impact.

Position Summary The Sales Development Representative (SDR) is the front line of the Paradigm Sales team, making the first live contact with home care agencies, learning how they operate, and turning conversations into meetings and sales opportunities. The SDR books and runs pre-qualified meetings, hands qualified agencies to Account Executives, and manages a pipeline of credentialing deals from first conversation to close. As Paradigm grows beyond core revenue cycle management (RCM) into bookkeeping, credentialing, and Careswitch, its agency operations platform, the SDR has more ways to help every agency they speak with. The ideal candidate is resilient, hears "no" and moves to the next call, and is comfortable talking with business owners all day. This role offers full-cycle sales experience and a defined career ladder into Account Executive and other Sales positions, including a three-level SDR track (SDR I, II, III) with larger goals at each level. SDRs ramp to full goal over four months, supported by the Learning & Development and Sales Enablement team. This position reports to the Sales Development Manager.

Essential Duties and Responsibilities

Prospecting and Qualification
Prospect and qualify home care agencies through outbound calling and assigned inbound leads, at a pace of 50 calls a day
Book and run pre-qualified meetings
Identify and qualify opportunities for RCM, bookkeeping, and Careswitch, and hand them cleanly to Account Executives
Pipeline and CRM Management
Manage inbound credentialing opportunities through an individual pipeline, from open to closed won
Enrich and maintain accurate CRM records for leads, contacts, companies, and deals
Process and Development
Follow the documented sales process and messaging
Join weekly 1:1s, team meetings, and training, and put coaching into practice
How Success Is Measured
New logo pipeline sourced, and the deals it produces
Credentialing pipeline and won deals
Meeting show rate and meeting-to-close conversion
Daily activity and CRM hygiene
Some travel may be required, with approximately up to 10% annual travel expected
Other duties as assigned

Experience and Skills

Minimum 1 year of experience in outbound sales, an SDR/BDR role, a call center, or another high-volume phone role
Comfort picking up the phone and talking with business owners all day
Clear, plain-spoken communication
Organization and follow-through, including tracking and hitting individual numbers
Experience in home care, healthcare billing, credentialing, Medicaid, or VA programs preferred
Experience with HubSpot and other sales or CRM-related software preferred

Education and Qualifications

Bachelor’s Degree in Business, Marketing, or a related field preferred, or equivalent professional experience

Paradigm Offers

Medical, dental, and vision benefits
401k retirement plan
Paid time off
Professional development support

Compensation

$50,000-$70,000 base salary annually based on experience + performance-based variable compensation

Apply on workforcenow.adp.com About employer

More about this job

Skills

Sales
RCM
Bookkeeping
Cold calling
Coaching
Communication skills
HubSpot

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Jobs in the United States