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FT Sales Supervisor: Bad Birdie
Leap
Scottsdale, AZ
- $20 to $22 USD / hour
As a key member of the leadership team, you will serve as the Leader on Duty, partnering with the Store Manager/General Manager to drive sales performance, lead daily operations, and ensure…
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FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
Norfolk, NE
- Part-time
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
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FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
Norfolk, NE
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
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Operations Admin II
Federal Express Corporation
Bridgeport, PA
Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
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Lead Data Product Manager
MGM Resorts International Operations, Inc.
Las Vegas, NV
The MGM product manager acts as the CEO of their product area and are responsible for delivering digital solutions to the most critical customer problems and business opportunities. They…
Added 1 min ago
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Lubbock, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added 1 min ago
SO
IT Ops and Support Analyst III
State of Idaho
Boise, ID
- $36.16 to $38.42 USD / hour
Information Technology Services (ITS) currently has an opening for an IT Operations and Support Analyst III position on the Tier 2 team in our Chinden Office in Boise. This is a hands-on…
Added 1 min ago
Store Assistant Manager
Circle K
West Richland, WA
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant Manager
Circle K
Richland, WA
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Customer Service Representative
Circle K
Columbus, OH
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 1 min ago
Store Assistant Manager (With weekend availability)
Circle K
Denver, CO
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant Manager (With weekend availability)
Circle K
Aurora, CO
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant (Bonused)
Circle K
Collegedale, TN
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant Manager (With weekend availability)
Circle K
Aurora, CO
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant Manager (With weekend availability)
Circle K
Aurora, CO
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant Manager (With weekend availability)
Circle K
Aurora, CO
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 1 min ago
Store Assistant Manager (With weekend availability)
Circle K
Aurora, CO
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 2 mins ago
FO
Administrative Manager, Marketing
Focus on the Family
Colorado Springs, CO
- $25.62 to $29.94 USD / hour
The Administrative Manager, Marketing position exists to provide coordination and administrative support for the Vice President, Marketing through planning, personnel management, logistics,…
Added 2 mins ago
Prop Systems Design Engineer 4
United Launch Alliance
Centennial, CO
Provide direct support to suppliers, factory and the launch site to ensure production schedules are met, anomalies are resolved and operations are streamlined to improve efficiency
Added 2 mins ago
Mechanical Design Engineer 4
United Launch Alliance
Centennial, CO
Lead design and architectural trade studies to meet program and technical goals
Added 2 mins ago
Mechanical Design Engineer 2
United Launch Alliance
Decatur, AL
Support program planning and execution by maintaining status of assigned tasks, identifying risks, and providing clear technical inputs
Added 2 mins ago
Mechanical Design Engineer 2
United Launch Alliance
Centennial, CO
Support program planning and execution by maintaining status of assigned tasks, identifying risks, and providing clear technical inputs
Added 2 mins ago
Prop Systems Design Engineer 1
United Launch Alliance
Centennial, CO
Providing direct support to suppliers, the factory, and the launch site to ensure production schedules are met, anomalies are resolved, and operations are streamlined for efficiency
Added 2 mins ago
Wheelchair Dispatcher
Menzies
North Charleston, SC
Escalate issues to operations Manager Immediately.
Added 2 mins ago
PC
Plant Manager
Pacific Coast Producers
Lodi, CA
- $160,000 to $200,000 USD / year
The Plant Manager will have overall accountability for directing and managing plant operations to meet quality, food safety, and customer requirements in a safe, cost-effective, and timely…

Papa Johns

General manager

Louisville, KY, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Job Summary The General Manager for Corporate Restaurant Operations manages and assumes responsibility for all functions of a Papa Johns restaurant to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and ensuring proper planning, forecasting, and systems are in place. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensures compliance with all federal, state and local laws and ethical business practices.

This position oversees all operational aspects of a Papa Johns restaurant including execution of all Operations Manager duties when that position is unavailable/unfilled. Operations Managers, Manager Designates, and Shift Leaders report directly to the General Manager. In restaurants where the Operations Manager role is available/filled, restaurant team members and delivery drivers report directly to the Operations Manager. Where this role is unavailable/unfilled, restaurant team members and delivery drivers report to the General Manager.

Duties and Responsibilities (other duties as assigned)

Monitor product quality and customer service standards, identify deficiencies, and follow up with direct reports to address and correct areas of concern. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Oversee training and execution of quality standards.
Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards. Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop direct reports and build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team members.
Manage sales goals against budget & prior year by ensuring prompt and friendly customer service; monitor and execute plans to enhance/address deficiencies in sales trends such as ticket average and order frequency. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary.

Education, Experience & Certifications

Two years successful restaurant management or supervision experience preferred.
High school diploma (or equivalent) required.
Serv-Safe/Local/State Food Service Certification
Basic accounting including invoice reconciliation and financial statement analysis.
Cash management skills
Bilingual in certain markets
Must have a driver’s license valid under the laws of the state(s) where the team member works, insurance, satisfactory vehicle and ability to drive.
Must be 18 years of age or older.
Must be able to work long hours (50+ hours per week required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.

Functional Skills

Analytical Skills: effectively uses data to generate insights for operations excellence.
Planning & Prioritization: highest impact, highest value
Financial & Business Acumen
Communicates Effectively and Candidly
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions.
Process Improvement: Strive to continually improve.
Ability to build and leverage talent.
Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise.
Ability to effectively communicate, inform, and influence senior leaders.
Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects.

Our Values

EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
INNOVATE TO WIN - We champion and challenge for a better way in all we do
HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

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More about this job

Skills

Forecasting
Regulatory compliance
Customer service
Recruitment
Teamwork
Sales targets
Sales
Cash handling
Security regulations
Maintenance and repair
Food service operations
Financial statements
Bilingualism
Analytical skills
Prioritization
Problem solving
Process improvement

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