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RC
Chemical Packaging Operator
RICCA CHEMICAL COMPANY LLC
Arlington, TX
- $19 to $20 USD / hour
Reporting to the Production Manager, responsible for properly labeling, filling and packaging products for inventory or shipment. Provides quality assurance activities to ensure Ricca…
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HealthFitness HR Generalist I
Health Fitness Corporation
Lake Forest, IL
- $30 to $33 USD / hour
…PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition…
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Senior Project Accountant
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Remote, United States
Consertus is an AI-native global capital program management and advisory firm that combines deep industry expertise with advanced digital capabilities to deliver smarter, faster, and more…
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Lead Account Executive, Direct Sales
Merative US L.P.
Remote, United States
The Account Manager serves as both the primary relationship manager and trusted advisor for a portfolio of government clients using Cúram by Merative solutions and as the territory sales…
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CC
Administrative Assistant
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Thetford, VT
- $20 to $22 USD / hour
Working closely with the Administrative Manager and collaborating with staff across departments, this position provides hands-on support with general office administration, basic…
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Graduate Nurse (GN)/ Registered Nurse (RN) - Progressive Care Unit
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Cape Girardeau, MO
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Registered Nurse - Same Day Surgery
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Registration Specialist
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Cape Girardeau, MO
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SF
Associate Application Analyst- Patient Access
Saint Francis Healthcare System
Cape Girardeau, MO
- From $56,839.29 USD / year
…-Certification timelines may be adjusted at the discretion of the manager based on organizational priorities, application complexity, training availability, or the number of certifications…
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General Manager
Abby's Pizza
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Product Communications Manager
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FT Sales Supervisor: Bad Birdie
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Part-Time Sales Associate - Famous Footwear
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Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Lubbock, TX
- $65,000 to $75,000 USD / year
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Store Assistant Manager
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Added 2 mins ago
Store Assistant Manager
Circle K
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We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.

Papa Johns

General manager

Louisville, KY, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Job Summary The General Manager for Corporate Restaurant Operations manages and assumes responsibility for all functions of a Papa Johns restaurant to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and ensuring proper planning, forecasting, and systems are in place. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensures compliance with all federal, state and local laws and ethical business practices.

This position oversees all operational aspects of a Papa Johns restaurant including execution of all Operations Manager duties when that position is unavailable/unfilled. Operations Managers, Manager Designates, and Shift Leaders report directly to the General Manager. In restaurants where the Operations Manager role is available/filled, restaurant team members and delivery drivers report directly to the Operations Manager. Where this role is unavailable/unfilled, restaurant team members and delivery drivers report to the General Manager.

Duties and Responsibilities (other duties as assigned)

Monitor product quality and customer service standards, identify deficiencies, and follow up with direct reports to address and correct areas of concern. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Oversee training and execution of quality standards.
Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards. Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop direct reports and build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team members.
Manage sales goals against budget & prior year by ensuring prompt and friendly customer service; monitor and execute plans to enhance/address deficiencies in sales trends such as ticket average and order frequency. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary.

Education, Experience & Certifications

Two years successful restaurant management or supervision experience preferred.
High school diploma (or equivalent) required.
Serv-Safe/Local/State Food Service Certification
Basic accounting including invoice reconciliation and financial statement analysis.
Cash management skills
Bilingual in certain markets
Must have a driver’s license valid under the laws of the state(s) where the team member works, insurance, satisfactory vehicle and ability to drive.
Must be 18 years of age or older.
Must be able to work long hours (50+ hours per week required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.

Functional Skills

Analytical Skills: effectively uses data to generate insights for operations excellence.
Planning & Prioritization: highest impact, highest value
Financial & Business Acumen
Communicates Effectively and Candidly
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions.
Process Improvement: Strive to continually improve.
Ability to build and leverage talent.
Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise.
Ability to effectively communicate, inform, and influence senior leaders.
Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects.

Our Values

EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
INNOVATE TO WIN - We champion and challenge for a better way in all we do
HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

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More about this job

Skills

Forecasting
Regulatory compliance
Customer service
Recruitment
Teamwork
Sales targets
Sales
Cash handling
Security regulations
Maintenance and repair
Food service operations
Financial statements
Bilingualism
Analytical skills
Prioritization
Problem solving
Process improvement

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