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RC
Restaurant Leader
Raising Cane's
Iowa City, IA
- From $60,000 USD / year
…must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture…
Added 1 min ago
VH
Social Worker
Veterans Health Administration
Chillicothe, OH
- $64,406 to $101,309 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
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COMPASS Program Manager
City of New York
New York City, NY
Program Managers monitor and provide support to the COMPASS portfolio of youth programs. A primary focus of their monitoring is ensuring the DYCD funded agencies are following all required…
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VH
Medical Support Assistant - Inpatient
Veterans Health Administration
Minneapolis, MN
- $38,522 to $62,896 USD / year
…equipment and software (i.e. computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to…
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FL
Inventory Management Specialist
Federal Law Enforcement Training Centers
Artesia, NM
- $89,508 to $116,362 USD / year
…the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement…
Added 3 mins ago
VH
Licensed Professional Mental Health Counselor
Veterans Health Administration
Pensacola, FL
- $74,678 to $97,087 USD / year
Support quality improvement initiatives, program evaluation activities, policy development, and performance improvement efforts within Behavioral Health programs.
Added 3 mins ago
VH
Licensed Professional Mental Health Counselor
Veterans Health Administration
Pensacola, FL
- $61,722 to $97,087 USD / year
Support quality improvement initiatives, program evaluation activities, policy development, and performance improvement efforts within Behavioral Health programs.
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UM
EXPERIENCE SPECIALIST NF2* (RPT) MARINE MARTS
U.S. Marine Corps
Kaneohe, HI
- $19 to $37 USD / hour
Leads the Customer Service Desk or central checkout operations in collaboration with the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager. Completes all sales and…
Added 6 mins ago
US
Recreation Assistant (Lifeguard) NF-02
United States Army Installation Management Command
Waianae, HI
- $19 USD / hour
Serves as lifeguard for a waterfront property and works under the direction of the Installation Program Manager and head lifeguard. | Rescues swimmers and administers first aid as trained,…
Added 6 mins ago
VH
Financial Manager (Chief Financial Officer)
Veterans Health Administration
West Palm Beach, FL
- $133,953 to $174,144 USD / year
The Financial Manager has full responsibility and authority for the formulation, review, and execution of financial plans for the operation of the medical center. The CFO must be capable of…
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VH
Licensed Professional Mental Health Counselor- Residential Rehabilitation Treatment Program
Veterans Health Administration
White City, OR
- $61,722 to $97,087 USD / year
…Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of…
Added 6 mins ago
VH
Licensed Professional Mental Health Counselor- Residential Rehabilitation Treatment Program
Veterans Health Administration
White City, OR
- $61,722 to $97,087 USD / year
…Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of…
Added 6 mins ago
UM
SENIOR SALES ASSOCIATE NF-2 PVMCX
U.S. Marine Corps
Oceanside, CA
- $20 USD / hour
…or customer service desk for coverage. Reports to the Sales Manager. Takes advantage of all training opportunities to develop selling skills in product categories. Works with Team Members…
Added 6 mins ago
UM
ASSISTANT STORE MANAGER NF-04 (PACIFIC VIEWS MCX)
U.S. Marine Corps
Oceanside, CA
- $65,000 to $85,000 USD / year
Monitors MCX logistics and backroom processes in the absence of an Operations Manager and Backroom Manager ensuring effective operations while developing store-level accountability and…
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VH
Social Worker-Residential Rehabilitation Treatment Program
Veterans Health Administration
White City, OR
- $71,972 to $113,210 USD / year
The Social Worker works within the RRTP program providing treatment coordination and therapeutic interventions. This position focuses on helping Resident Veterans experiencing a wide range…
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VH
Social Worker-Residential Rehabilitation Treatment Program
Veterans Health Administration
White City, OR
- $71,972 to $113,210 USD / year
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VH
Facility Program Manager - Anticoagulation
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Minneapolis, MN
- $152,297 to $198,807 USD / year
Serves as the Pharmacy Supervisor, Facility Program Manager, and Clinical Pharmacist Practitioner (CPP) in the Anticoagulation Clinic at the Minneapolis VA Health Care System (MVAHCS). The…
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VH
Facility Program Manager- Anticoagulation
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Minneapolis, MN
- $152,297 to $198,807 USD / year
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Merchandiser Mandate Retail Service
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Senior National Account Manager, Personal Insurance
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Assist in pre-close reviews and closings as approved by HC Manager.
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Maintenance Worker (Leader)
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Implements and enforces safety programs, procedures, and standards for field operations.

Closed listing

Papa Johns

General Manager

Indianapolis, IN, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Summary The General Manager for Corporate Restaurant Operations manages and assumes responsibility for all functions of a Papa Johns restaurant to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and ensuring proper planning, forecasting, and systems are in place. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensures compliance with all federal, state and local laws and ethical business practices.

This position oversees all operational aspects of a Papa Johns restaurant including execution of all Operations Manager duties when that position is unavailable/unfilled. Operations Managers, Manager Designates, and Shift Leaders report directly to the General Manager. In restaurants where the Operations Manager role is available/filled, restaurant team members and delivery drivers report directly to the Operations Manager. Where this role is unavailable/unfilled, restaurant team members and delivery drivers report to the General Manager.

Duties and Responsibilities (other duties as assigned)

Monitor product quality and customer service standards, identify deficiencies, and follow up with direct reports to address and correct areas of concern. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Oversee training and execution of quality standards.
Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards. Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop direct reports and build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team members.
Manage sales goals against budget & prior year by ensuring prompt and friendly customer service; monitor and execute plans to enhance/address deficiencies in sales trends such as ticket average and order frequency. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary.

Education, Experience & Certifications

Two years successful restaurant management or supervision experience preferred.
High school diploma (or equivalent) required.
Serv-Safe/Local/State Food Service Certification
Basic accounting including invoice reconciliation and financial statement analysis.
Cash management skills
Bilingual in certain markets
Must have a driver’s license valid under the laws of the state(s) where the team member works, insurance, satisfactory vehicle and ability to drive.
Must be 18 years of age or older.
Must be able to work long hours (50+ hours per week required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.

Functional Skills

Analytical Skills: effectively uses data to generate insights for operations excellence.
Planning & Prioritization: highest impact, highest value
Financial & Business Acumen
Communicates Effectively and Candidly
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions.
Process Improvement: Strive to continually improve.
Ability to build and leverage talent.
Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise.
Ability to effectively communicate, inform, and influence senior leaders.
Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects.

Our Values

EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
INNOVATE TO WIN - We champion and challenge for a better way in all we do
HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

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