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Added 1 min ago
Assistant General Manager
Southwest Foodservice Excellence, LLC
Georgetown, TX
Support, lead, and elevate daily operations across K–12 foodservice sites. As Assistant General Manager, you'll play a key role in team development, cost control, food safety, and service…
Added 3 mins ago
Assistant Store Manager - Famous Footwear
Famous Footwear
REYNOLDSBURG, OH
As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role…
Added 4 mins ago
Laboratory Technician
SJS HSHS St. John's Hospital
Springfield, IL
…supervision of a clinical laboratory scientist/medical technologist, manager, or laboratory…
Added 6 mins ago
SMO Business Partner
projects/helpful-passage-853/companies/5eac5651-3998-4682-9f47-a0bde77d570a
Irving, TX
…candidates from all backgrounds and experience levels. PURPOSE As a Program Business Partner in the Strategic Management Office (SMO) this position plays a vital role in ensuring that the…
Added 7 mins ago
Manager, Contracts and Procurement Management
Deloitte US
Birmingham, AL · Boise, ID · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Davenport, IA · Dayton, OH · Des Moines, IA · Grand Rapids, MI · Hermitage, TN · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Louisville, KY · Mechanicsburg, PA · Memphis, TN · Midland, MI · Nashville, TN · New Orleans, LA · Omaha, NE · Pittsburgh, PA · Rochester, NY · Salt Lake City, UT · San Antonio, TX · St. Louis, MO · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Williamsville, NY
Deloitte’s Easier to Do Business (Easier) program helps simplify the contracting process, strengthen client relationships and enhance opportunities and revenues. Contracting and negotiating…
Added 10 mins ago
VM
Property Manager, Woodrow Wilson Townhomes
VESTA MANAGEMENT CORPORATION
Amsterdam, NY
- $70,000 to $75,000 USD / year
…experienced, results driven, customer service focused Property Manager to oversee operations at Woodrow Wilson Townhomes in Amsterdam, NY. We're looking for a hands-on leader who is…
Added 10 mins ago
VM
Property Manager, Hudson Heights
VESTA MANAGEMENT CORPORATION
Mechanicville, NY
- $75,000 to $80,000 USD / year
…experienced, results driven, customer service focused Property Manager to oversee operations at Hudson Heights in Mechanicville, NY. We're looking for a hands-on leader who is familiar with…
Added 10 mins ago
VM
Property Manager, Carman Senior Living Community
VESTA MANAGEMENT CORPORATION
Schenectady, NY
- $70,000 to $75,000 USD / year
…experienced, results driven, customer service focused Property Manager to oversee operations at Carman Senior Living Community in Schenectady, NY. We're looking for a hands-on leader who is…
Added 10 mins ago
TI
Program Analyst
T-Solutions, Inc.
Wallops Island, VA
- $60,000 to $70,000 USD / year
Will assist the program manager by facilitating processes related to contract deliverables, quality control, risk/issue management, workforce training, technical writing, process…
Added 12 mins ago
Senior General Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Washington, DC
As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations. This role requires you to manage complex client relationships, deliver exceptional…
Added 13 mins ago
SE
Forklift Operator
Southshore Enterprises, Inc.
Grand Island, NE
- $21.5 USD / hour
…customer service while maintaining a high standard of operational excellence. The forklift operator is an empowered team member responsible for upholding the culture and values of the…
Added 14 mins ago
Senior Aquatics Director (Whitaker)
YOUNG MEN'S CHRISTIAN ASSOCIATION OF CENTRAL KENTUCKY INC.
Lexington, KY
Administrative > Manages daily business and administrative functions as it pertains to the aquatics program.
Added 14 mins ago
PS
Onboarding Coordinator
PT Solutions Physical Therapy
Remote, United States
- $45,000 to $50,000 USD / year
…high-level customer service to internal partners; recruiter, HR business partner, hiring manager and new hires/applicants. Must maintain professionalism at all times.• Develop, and suggest…
Added 19 mins ago
Branch Manager South Minneapolis MN
B10 Wells Fargo Bank, N. A.
GOLDEN VALLEY, MN · EDINA, MN · WAYZATA, MN · MINNEAPOLIS, MN · MINNETONKA, MN
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 19 mins ago
General Manager, Assembly Operations
Paslin Company
Pontiac, MI
…you’ve come to the right spot. Paslin is seeking a General Manager of Assembly Operations. The General Manager of Assembly Operations provides overall leadership for an assembly operation,…
Added 21 mins ago
CH
Staff Pharmacist Full Time
CVS Health
Stockbridge, GA
- $60 to $76 USD / hour
- Full-time
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy…
Added 21 mins ago
CH
District Support Pharmacist Full Time
CVS Health
Duluth, GA
- $60 to $76 USD / hour
- Full-time
…Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar…
Added 21 mins ago
CH
Pharmacy Technician
CVS Health
Buda, TX
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 21 mins ago
General Manager
Papa John's USA, Inc.
United States
The General Manager for Corporate Restaurant Operations manages and assumes responsibility for all functions of a Papa Johns restaurant to ensure restaurant profitability. This is…
Added 29 mins ago
Superintendent, Data Centers
Suffolk
Ashburn, VA
Communicate issues, events, performance, and progress daily to the Project Manager
Added 31 mins ago
Professional Project Manager - Senior, Furniture
Dewberry
UNAVAILABLE, DC
Assist the Furniture Program Manager in eliciting, evaluating, integrating, and coordinating information between the requestors and the program.
Added 31 mins ago
Professional Project Manager - Senior Construction
Dewberry
UNAVAILABLE, DC · Huntsville, AL
The Professional Project Manager – Senior Construction shall participate in the design and construction processes and shall have oversight during mobilization, site preparation,…
Added 33 mins ago
7200 - Sr Mgr, Warehouse M21GA
Odyssey Logistics & Technology Corporate
Charleston, SC
Grow the business: You will partner with sales on prospect meetings, presentations, solution design, and negotiations. You will help onboard new accounts so commitments made in the sales…
Added 33 mins ago
7200 - Sr Mgr, Warehouse M21GA
Odyssey Logistics & Technology Corporate
Charleston, SC
Grow the business: You will partner with sales on prospect meetings, presentations, solution design, and negotiations. You will help onboard new accounts so commitments made in the sales…
Added 39 mins ago
Learning Experience Designer
University System of Georgia
GA
…Jiann-Ping Hsu College of Public Health, the Parker College of Business, the Waters College of Health Professions and University College, Georgia Southern delivers academic programs backed…

Papa John's USA, Inc.

General Manager

United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary The General Manager for Corporate Restaurant Operations manages and assumes responsibility for all functions of a Papa Johns restaurant to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and ensuring proper planning, forecasting, and systems are in place. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensures compliance with all federal, state and local laws and ethical business practices.

This position oversees all operational aspects of a Papa Johns restaurant including execution of all Operations Manager duties when that position is unavailable/unfilled. Operations Managers, Manager Designates, and Shift Leaders report directly to the General Manager. In restaurants where the Operations Manager role is available/filled, restaurant team members and delivery drivers report directly to the Operations Manager. Where this role is unavailable/unfilled, restaurant team members and delivery drivers report to the General Manager.

Duties and Responsibilities (other duties as assigned)

Monitor product quality and customer service standards, identify deficiencies, and follow up with direct reports to address and correct areas of concern. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Oversee training and execution of quality standards.
Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards. Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop direct reports and build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team members.
Manage sales goals against budget & prior year by ensuring prompt and friendly customer service; monitor and execute plans to enhance/address deficiencies in sales trends such as ticket average and order frequency. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary.

Education, Experience & Certifications

Two years successful restaurant management or supervision experience preferred.
High school diploma (or equivalent) required.
Serv-Safe/Local/State Food Service Certification
Basic accounting including invoice reconciliation and financial statement analysis.
Cash management skills
Bilingual in certain markets
Must have a driver’s license valid under the laws of the state(s) where the team member works, insurance, satisfactory vehicle and ability to drive.
Must be 18 years of age or older.
Must be able to work long hours (50+ hours per week required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.

Functional Skills

Analytical Skills: effectively uses data to generate insights for operations excellence.
Planning & Prioritization: highest impact, highest value
Financial & Business Acumen
Communicates Effectively and Candidly
Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions.
Process Improvement: Strive to continually improve.
Ability to build and leverage talent.
Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise.
Ability to effectively communicate, inform, and influence senior leaders.
Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects.

Our Values

EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success
DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult
PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first
INNOVATE TO WIN - We champion and challenge for a better way in all we do
HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges
CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo
BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry
WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.

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