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Lead CSR /Teller- Anderson FC- Cincinnati, OH- Full Time
Fifth Third Bank, National Association
Cincinnati, OH
- Full-time
Delegate work and take issues to Customer Services Manager as needed.
Added 1 min ago
Coronary Principal Clinical Specialist - Tampa, FL
MDU Medtronic USA Inc
Remote, United States
The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
Added 1 min ago
Senior Surgical Onsite Specialist - Western WA (Seattle/Tacoma)
CVS Covidien Sales LLC
Remote, United States
…assigned account alignment and in partnership with the territory manager. The Surgical Onsite Specialist plays a critical role in lead generation, sales support, and market expansion…
Added 1 min ago
EHS Manager - Paper Manufacturing
Dart Container
Leola, PA
Dart Container is looking for an EHS Manager to lead our Environmental, Health & Safety efforts at our Leola, PA paper plate manufacturing facility!
Added 1 min ago
Talent Acquisition and Development Specialist
Form Services Inc
Lansdowne, MD
Periodic travel is required to attend job fairs, recruiting events, training programs, manager meetings, and other company-related activities.
Added 2 mins ago
JH
Case Manager, RN, Full-Time, Evenings, 3:00pm-11:00pm, M-F, rotating weekends
Jackson Health
Miami, FL
- Full-time
Case Manager RN is a professional member of the health care team who has 24/7 accountability for the coordination, monitoring and management of patient care resources to promote the most…
Added 2 mins ago
JH
Case Manager, RN, Full-Time, Days, 8:00am-4:30pm, M-F, rotating weekends
Jackson Health
Miami, FL
- Full-time
Case Manager RN is a professional member of the health care team who has 24/7 accountability for the coordination, monitoring and management of patient care resources to promote the most…
Added 2 mins ago
TP
Property Manager
THE PROPERTY MANAGEMENT COMPANY INC
Mount Pleasant, WI
- $58,050 to $96,750 USD / year
As a Property Manager at The PMC, you will provide leadership and management to other on-site Teammates, and you will be personally responsible for achieving excellence in all aspects of…
Added 2 mins ago
Manager Trainee
Tower Loan of Mississippi, LLC
Auburn, AL
At Tower Loan, we’re committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience…
Added 3 mins ago
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Household Manager and Family Assistant
Sage Haus
Brooklyn, NY
- $35 to $40 USD / hour
Job Title: Household Manager and Family Assistant
Added 3 mins ago
Project Manager Facilities Asset Management
Raleigh-Durham Airport Authority
Raleigh, NC
Ready to take your engineering and project management career to new heights? As our Project Manager (Project Engineer) – Facilities Asset Management (FAM), you'll help shape and maintain…
Added 4 mins ago
Data Engineer
PNC
Pittsburgh, PA · Birmingham, AL · Phoenix, AZ · Lakewood, CO · Strongsville, OH · Farmers Branch, TX
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 5 mins ago
Used Car Sales Manager
DARCARS Automotive Group
Fairfax, VA
DARCARS Automotive Group is now hiring a Used Car Sales Manager
Added 6 mins ago
SO
ES Eligibility Case Manager / 61014054
State of South Carolina
Orangeburg, SC
- $39,617 to $44,778 USD / year
…Application), and TANF (Temporary Assistance for Needy Families) programs in the Economic Service Division in the county to help restore and improve customer financial…
Added 6 mins ago
SO
REPOST ES Eligibility Case Manager / 61012743
State of South Carolina
Hartsville, SC
- $39,617 to $44,778 USD / year
The ES Eligibility Case Manager provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the…
Added 6 mins ago
SO
CWS Regional Team Leader - Foster Care / 61014473
State of South Carolina
Walterboro, SC
- $51,298 to $62,322 USD / year
…investigations and maintain the safety of children. Ensures case manager participation in initial child and family team…
Added 6 mins ago
SO
CWS Case Manager - Foster Care / 61069631
State of South Carolina
Bishopville, SC
- $46,635 to $54,162 USD / year
The CWS Case Manager - Foster Care case management and concurrent planning in the Child Welfare area of Foster Care in accordance with DSS Policy, Mission and GPS Practice Model.…
Added 6 mins ago
Maintenance Technician II
Main Street Renewal
Tampa, FL
…and reports directly to the Maintenance Lead, Supervisor, or…
Added 6 mins ago
ET
PRN Fitness Coordinator
Eagle's Trace, Inc.
Houston, TX
- Up to $25 USD / hour
…is responsible for the development and management of fitness programs and measurement tools for seniors in the…
Added 7 mins ago
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Travel RN - Manager / Director
TotalMed
Asheville, NC
- $2,495.35 USD / week
The right RN Director/Manager should have at least 1 year of recent experience as an RN Director/Manager. Read below for more requirements.
Added 7 mins ago
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Travel RN - Manager / Director
TotalMed
San Luis Obispo, CA
- $2,422.01 USD / week
The right RN Director/Manager should have at least 1 year of recent experience as an RN Director/Manager. Read below for more requirements.
Added 7 mins ago
Program Manager, Project Management Office
EXL Talent Acquisition Team
United States
The Program Manager, PMO will coordinate the planning, coordination, governance, and delivery of cross-functional initiatives across one of our client. Working within the Project Management…
Added 8 mins ago
Residential Program Supervisor
Friend Family Health Center, Inc
Chicago, IL
Participate in hiring processes by interviewing candidates and making recommendations regarding selection, promotion, corrective action, and termination to the Division Manager and Director.
Added 10 mins ago
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Project Coordinator
Tarian
Buffalo, NY
- $32 to $37 USD / hour
Perks Discount Programs with 3,000 free classes from yoga to financial wellness.
Added 10 mins ago
On Premise Trade Manager/Route Sales Rep
Coastal Beverage Company Inc
Farmville, NC
6. Represent CBC at special events and community programs.

Panera Bread

Sr. Manager, Loyalty & Subscription

Newton, MA, United States

$119,634 to $143,561 USD / year

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Job details

Pay: $119,634 to $143,561 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Purpose

At Panera we believe that good food can bring out the best in all of us - food served in a warm, welcoming environment, by people who care, through a frictionless customer experience. We are looking for a Senior Manager of Loyalty and Subscriptions to join our team that will continue to grow and engage one of the largest loyalty program in the restaurant space and our innovative subscription program.

This person will be instrumental in growing our 1:1 digital marketing strategy as well as leading the growth and future vision of the MyPanera and subscription programs. This person will be tasked with developing and executing loyalty and subscription marketing strategies in service of greater customer frequency and retention and will also manage the loyalty P&L.

A successful candidate is comfortable with ambiguity and thrives in driving large-scale changes to how we want to approach loyalty with our customers. It requires building strong relationships with stakeholder teams and staying customer obsessed. This is a great role for someone who loves to dive deep into data and can think big about the future vision.

Location: This position is based in Newton, MA and requires in-office presence three days per week, transitioning to four days per week, Monday through Thursday, in Weston, MA beginning in July 2027.

Duties & Responsibilities

The primary responsibilities of this job include, but are not limited to:

Act as a change agent, help set the vision and plan for the future of Loyalty and Subscriptions
Develop, implement loyalty strategy that drive brand engagement and lifetime value of loyalty members and subscribers
Define and execute a robust and comprehensive strategy, roadmap, and marketing plans to maximize customer acquisition, retention, and attachment
Evaluate and define the loyalty experience at all points of interaction with the brand whether that be in café or through digital channels.
Responsible for leading project management of new pilot programs and national roll-outs of loyalty-related campaigns and benefits, managing related cross-functional project meetings, marketing plans and project timelines
Builds test & learn strategies to enhance the program’s value, focusing on changing customer behavior to drive incremental sales and meeting loyalty membership/revenue goals
Direct and oversee program forecasting, program reporting, and business analysis through management of the P&L
Performs analysis, in partnership with analytics team, to understand overall customer retention, repeat behavior, regency and frequency, and lifetime customer value across all segments
Develop compelling and detailed documentation to support executive level decision making and presentations

Qualifications (Education & Experience)

Qualifications include:

Bachelor’s degree from an accredited college/university; Course focus on marketing or business.
7+ years of experience in marketing or digital strategy, with direct experience managing and/or developing loyalty & subscription programs
3-5 years’ experience managing teams and developing talent
Ability to manage cross-functional marketing and technology teams, advocate for loyalty and collaborate across the organization to create integrated solutions
Restless and optimistic; Driven by purpose, fueled by collaborative environments
Experience of leveraging data driven insights to build new and innovative loyalty, subscription & digital experiences
Analytical thinker with ability to drive metrics and benchmarks to ensure continuous improvement in process and results Excellent listening, presentation, and written and verbal communication skills
Effective time management skills; ability to prioritize, delegate and meet deadlines
Strong ability to create, build and leverage relationships and effectively interface with executive-level team members and at the same time have willingness to roll up the sleeves to solve problems
Ability to interact and present to all levels of the organization, including top management.

Working Conditions

Required travel – N/A

Physical Requirements

While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards

Direct Reports

This position will have two direct reports.

Equal Opportunity Employer: Disabled/Veterans Competitive Pay $119,634 - $143,561 annually

Additional Description :

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