Jobs in the United States

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Added 1 min ago
Assistant Nurse Manager Inpatient Rehab
Ascension
Anderson, IN
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Added 5 mins ago
CO
Engineering Project Manager
City of Coeur d'Alene
Coeur d'Alene, ID
- $77,688 to $109,366 USD / year
The City of Coeur d'Alene is hiring an Engineering Project Manager to join their team.
Added 10 mins ago
Cook
Trilogy Health Services, LLC
Okemos, MI
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list…
Added 10 mins ago
Entry Level HR Associate
Trilogy Health Services, LLC
New Albany, IN
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list…
Added 10 mins ago
Software Development Engineer- Product Reliability Engineering
Denver, CO
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and…
Added 11 mins ago
Resort Manager, State Game Lodge Area - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
The Resort Manager is accountable for financial results, labor performance, guest experience, operational execution, property condition, safety, leadership effectiveness, and the successful…
Added 11 mins ago
Resort Manager, Sylvan Lake Area - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
The Resort Manager is accountable for the resort's financial results, labor performance, guest experience, operational execution, property condition, safety, and leadership effectiveness.…
Added 11 mins ago
Executive Chef - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
…pricing inputs, and kitchen operating priorities consistent with financial and guest experience…
Added 13 mins ago
Senior Project Manager
Skanska USA
Boise, ID
Compensation and financial well-being – Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
Added 13 mins ago
Senior Project Manager
Skanska USA
Phoenix, AZ
The Senior Project Manager is responsible for providing senior-level leadership, direction, and oversight for large, complex construction projects or multiple concurrent assignments within…
Added 13 mins ago
IT Field Services Engineer
Skanska USA
Durham, NC
Compensation and financial well-being – Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
Added 17 mins ago
CH
Healthcare Planner
Carle Health
Urbana, IL
- $33.13 to $56.98 USD / hour
…support teams. This position reports directly to the Design Manager and works with organizational leaders to successfully scope projects and strategically manage space requests. This…
Added 20 mins ago
Emerging Store Manager
Walgreens
BATON ROUGE, LA
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…
Added 22 mins ago
Charge Positing Specialist
Kaweah Delta Health Care District
Visalia, CA
Preferred: Completion of certificate program in medical related field, billing, medical assistant or coding.
Added 22 mins ago
Charge Posting Specialist
Kaweah Delta Health Care District
Remote, United States
Preferred: Completion of certificate program in medical related field, billing, medical assistant or coding.
Added 23 mins ago
AVP Banking Center Manager (Branch Manager)
Bank OZK
Lake Park, GA
…company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our…
Added 29 mins ago
PF
Senior, Client Service Manager
Principal Financial Group
UNAVAILABLE
- $84,600 to $187,200 USD / year
As a Senior, Client Service Manager, you will manage day-to-day client relationships within our Large Market business and manage an assigned portfolio to ensure accuracy and timely service.…
Added 29 mins ago
PF
Claim Manager
Principal Financial Group
Des Moines, IA
- $84,600 to $152,400 USD / year
The Claim Manager is responsible for leading day-to-day operational performance within assigned claims teams. Ensures consistent interpretation and application of policy language, drives…
Added 30 mins ago
Director, Field Service
Royal Cup, Inc.
Chicago, IL
Own regional execution of the quality assurance and preventative maintenance program, ensuring districts complete inspections and maintenance on schedule and to the standards and calendar…
Added 30 mins ago
Regional Account Manager
Royal Cup, Inc.
Oklahoma City, OK
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare,…
Added 30 mins ago
Costing Analyst
Royal Cup, Inc.
Birmingham, AL
The Costing Analyst reports to the Costing Manager is responsible for supporting cost accounting, inventory valuation, and financial analysis across the manufacturing process, from raw…
Added 31 mins ago
Sr. Program Manager I - FinOps
Uber Freight
Chicago, IL
At Uber Freight, we simplify the movement of goods to help communities thrive. We are seeking an experienced Senior Program Manager I to join our dynamic Financial Operations (FinOps) team.…
Added 32 mins ago
V
District Sales Manager - Manhattan NYC
Viega
New York NY, NY
- $101,228 to $132,863 USD / year
…with local manufacturing reps as directed by Regional Sales Manager or Lead, Regional Sales; maintaining sales reports and forecasts; tracking expenses; drive participation in Corporate…
Added 34 mins ago
Manager, Enrollment
Careforth
UNAVAILABLE, CT · UNAVAILABLE, MA · UNAVAILABLE
The Manager, Enrollment is responsible for leading teams to enable and expedite the enrollment and activation of newly referred families into Careforth's Structured Family Caregiving…
Added 35 mins ago
Community Manager – Multifamily
The Neiders Company
Bremerton, WA
Are you an experienced Community Manager who thrives on leading teams, driving results, and making a positive impact? The Neiders Company is looking for a motivated, hands-on leader to…

Panera Bread

Manager, Delivery Channel

Newton, MA, United States

$104,942 to $125,930 USD / year

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Job details

Pay: $104,942 to $125,930 USD / year
Experience: 3-5 years of professional experience in strategy, digital commerce, channel management, consulting, business operations, analytics, or related disciplines.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Purpose

Delivery is a critical growth channel within Panera Bread, serving as the connection point between our digital ordering experiences and in-café execution. The Manager, Delivery Channel is responsible for driving channel performance across first-party delivery, third-party marketplaces, and emerging off-premise experiences by ensuring alignment between digital initiatives, operational execution, and guest experience. This role partners closely with Marketing, Digital Product, Operations, Analytics, Brand, and external marketplace partners to develop and execute channel strategies that improve sales growth, customer satisfaction, operational performance, and channel profitability. The Manager will lead cross-functional initiatives that connect online and offline customer experiences while identifying opportunities to optimize delivery channel performance. A successful candidate is highly analytical, comfortable navigating ambiguity, and passionate about translating insights into action. This individual will own the development, maintenance, and communication of key channel performance indicators (KPIs), leveraging data to assess business health, identify opportunities, and influence strategic decision-making. The Manager will support the overall strategy and execution of Panera's Delivery Channel roadmap and work closely with the Director, Delivery Channel to prioritize strategic initiatives and operational improvements.

Location: Newton, MA moving to Weston, MA July 2027

Updated Duties & Responsibilities

The primary responsibilities of this position include, but are not limited to:

Channel Strategy & Performance

Support development and execution of the Delivery Channel strategy across first-party delivery, third-party marketplaces, and other off-premise channels.
Establish, maintain, and evolve channel KPIs, scorecards, and reporting mechanisms to measure overall channel health and performance.
Analyze sales, operational, customer experience, and financial performance to identify trends, risks, and growth opportunities.
Develop and communicate actionable insights and recommendations to senior leadership and cross-functional partners.
In partnership with the Director, Delivery Channel create business cases and performance assessments to support channel investments and strategic decisions.

Cross-Functional Program Leadership

Lead complex cross-functional initiatives that connect digital customer experiences with operational execution in cafés.
Partner with Operations, Digital Product, and Analytics teams to identify and prioritize improvements across the end-to-end delivery journey.
Drive alignment between online ordering experiences and in-café fulfillment processes to enhance customer satisfaction and operational efficiency.
Coordinate implementation of new delivery capabilities, process improvements, and marketplace initiatives.

Delivery Experience & Operations

Monitor and improve key customer experience metrics across delivery channels.
Oversee resolution of channel challenges impacting guest experience, café operations, or partner performance.
Identify opportunities to streamline operational processes and improve delivery execution.
Partner with franchise and company café teams to support adoption of delivery best practices and operational standards.

Partner & Vendor Management

Manage relationships with third-party marketplace partners and technology vendors.
Collaborate with internal and external partners to identify growth opportunities, improve operational performance, and enhance customer experience.
Evaluate partner programs and platform enhancements through the lens of channel performance and business impact.

Program Activation & Marketing Support

Partner with Marketing and Loyalty teams to support channel-specific promotions and activation strategies.
Ensure marketing initiatives are integrated with operational readiness and digital execution.
Evaluate performance of channel activations and provide recommendations based on business outcomes and customer behavior.

Updated Qualifications

Qualifications Include:

Bachelor's degree in Business, Marketing, Analytics, Operations, or related field.
3-5 years of professional experience in strategy, digital commerce, channel management, consulting, business operations, analytics, or related disciplines.
Strong understanding of how digital experiences and operational execution work together to drive business performance.
Demonstrated ability to develop, maintain, and communicate KPIs, dashboards, and performance reporting.
Experience translating complex data into actionable business recommendations.
Proven ability to influence cross-functional teams and drive alignment across diverse stakeholder groups.
Strong analytical, problem-solving, and project management skills.
Excellent communication and presentation skills with experience presenting findings and recommendations to leadership.
Advanced proficiency in Microsoft Excel, Power BI, Tableau, or similar analytical tools preferred.
Experience working with delivery, eCommerce, marketplace, digital commerce, or omnichannel businesses preferred.
Entrepreneurial mindset with a strong sense of ownership and accountability.

Equal Opportunity Employer: Disabled/Veterans Competitive Pay $104,942 - $125,930 annually

Additional Description :

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