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Pandora

Coordinator, Trade & Customs

Glen Burnie, MD, United States

Maryland Salary: $56,800-$63,900 commensurate with experience

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Job details

Pay: Maryland Salary: $56,800-$63,900 commensurate with experience
Experience: 1–3 years of experience in trade compliance, customs operations, logistics, or analytics (internships accepted)
Posting language: English
Posted: Nov 10, 2026

Original job description

Coordinator, Trade & Customs, Pandora AME Operations

As the largest jewelry brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into a positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, where you can craft far more than just an incredible career.

About the Team:

The Trade & Customs team plays a critical role in supporting Pandora’s global supply chain by ensuring compliant, efficient, and cost‑effective import and export operations.

This role supports the North America (NAM) market, partnering closely with logistics providers, customs brokers, and internal stakeholders to ensure smooth trade execution, strong data integrity, and regulatory compliance.

Your Role as Trade & Customs Coordinator:

Support product classification using HS/HTS codes and applicable U.S. and Canadian customs requirements.
Coordinate day-to-day import and export activities across North America, ensuring timely and compliant movement of goods.
Prepare shipping instructions and partner with customs brokers, freight forwarders, carriers, and internal teams to support shipment execution.
Monitor international shipments and proactively escalate potential customs delays, documentation gaps, or compliance risks.
Review and validate commercial invoices, packing lists, certificates, and transportation documentation for accuracy and completeness.
Maintain accurate product classification, customs, regulatory, and record-retention data and documentation.
Support customs entry review, duty reconciliation, audits, and other trade compliance activities.
Analyze trade and customs data, including duty spend, clearance timelines, shipment performance, and entry accuracy, using Excel and Power BI.
Identify trends, process gaps, and cost-saving opportunities while supporting continuous improvement across trade and customs operations.

What is needed to succeed:

Bachelor's degree in international Trade, Supply Chain, Logistics, Business Analytics, or related field
1–3 years of experience in trade compliance, customs operations, logistics, or analytics (internships accepted)
Analytical skills with experience working with large datasets
Proficiency in Microsoft Excel (Pivot Tables, lookups, data validation)
Experience with Power BI, Tableau, or similar reporting tools preferred
High attention to detail and strong organizational skills
Ability to manage multiple priorities in a fast‑paced environment
Strong communication skills and ability to collaborate cross‑functionally

Our Benefits:

At Pandora, we dare to invest in our people, care for their well-being, support their growth, and empower them to thrive both personally and professionally. Our comprehensive rewards package includes competitive pay, health and wellness benefits, retirement savings, learning and development opportunities, employee discounts, and paid time off. Visit our Crafted With Care Site to explore the full range of benefits available to our employees.

Maryland Salary: $56,800-$63,900 commensurate with experience

About Pandora:

Pandora is the world's largest jewelry brand, specializing in the design, crafting and marketing of accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewelry with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 140 in our Logistics Center in Glen Burnie, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.

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More about this job

Skills

Supply chain management
Logistics
Regulatory compliance
Documentation
Microsoft Excel
Microsoft Power BI
Process improvement
International trade
Analytical skills
Tableau
Attention to detail
Organizational skills
Communication skills

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