Archived listing. The details below describe a past opening.
Quality Assurance Technician Description
Grade Level 7 (Non Exempt)
Description
The Quality Assurance Technician is a hands-on position responsible for training and developing production operators on effective testing of finished product at a level that will enable Palram Americas to meet sales and service objectives. The Quality Assurance Technician also performs testing, inspection, and release of finished product to meet sales and service objectives. Collaboration with other members of the production, supply chain, sales, purchasing, customer support teams, and parent and sister companies is paramount to achieve sales and service objectives.
Reports to:
Quality Assurance Supervisor
Essential Duties and Responsibilities:
- Position is a rotating 12-hour shift
- Dayshift: 7:AM – 7PM, Nightshift: 7:00PM – 7:00AM
- Trains Shift Managers and line operators on effective and reliable quality testing procedures and policies to ensure quality standards
- Performs quality testing and checks to ensure adherence to quality specifications such as thickness, color and length
- Cross trains across the value stream to ensure quality standards are achieved in the Polycarbonate, PVC and warehouse operations
- Engages with machine operators to assure familiarity with quality specifications
- Manages computerized systems for specifications and customer requirements
- Creates, maintains, and distributes defect data into spreadsheets using Excel or applicable software
- Review QC inspection and test instruction at each line for effectiveness and makes updates/ changes as needed
- Records and reports results to provide necessary information to assure that products have been manufactured in accordance with quality standards
- Engages with co-workers and supervisors to collaboratively solve process and product problems and accurately record production
- Assists the Quality Assurance Supervisor to drive and foster a continuous improvement environment throughout the organization
- Participates and performs ISO 9001 internal audits
- Responsible to perform Line Audits and other duties and activities as directed
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Industry experience working in Quality Assurance
- Plastics background is a plus
- Ability to read gauges
- Strong math aptitude
- Ability to differentiate colors
- Excellent attention to detail
- Good record keeping skills
- Strong analytical and problem solving skills
- Strong decision making skills
- Strong multi-tasking and organizational skills
- Familiarity with personal computers and software such as Word and Excel
- Experience with SPC, ISO Quality Systems and Gauge Calibration
- Ability to effectively communicate and collaborate with internal and external departments as required
- Ability to work in a fast pace environment with minimal supervision and excellent communication skills
Revised December 2025