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Added 1 min ago
WI
Team Supervisor (Overnights)
Wawa Inc. (210515330)
Wilmington, OH
- $19 to $25.65 USD / hour
…Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness…
Added 1 min ago
WI
Team Supervisor (Overnights)
Wawa Inc. (210515330)
Blue Ash, OH
- $19 to $25.65 USD / hour
…Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness…
Added 1 min ago
Client Success Team - Relationship Management Associate
RBC Capital Markets, LLC
NY
Manage client lifecycle requests for new and existing clients across the functional teams (KYC, AML, Legal, Operations, IT, Credit, Docs, Risk) to deliver a smooth and efficient experience…
Added 2 mins ago
Shift Manager I
Dufry Careers
Kenner, LA
Referral program – refer a friend and earn a bonus
Added 2 mins ago
CO
Battalion Chief (F17)
City of Annapolis (MD)
Annapolis, MD
- $90,777 to $170,217 USD / year
…emergency medical services (EMS), fire suppression, rescue operations, tactical planning, and specialized emergency incident responses across the…
Added 3 mins ago
Mailroom Associate
SPS North America
Dallas, TX
Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.
Added 3 mins ago
Client Service Associate
SPS North America
Arlington, VA
As a Client Services Associate, you aren’t just "handling mail" - you are the engine that keeps our workplace humming. You are a hospitality pro, a logistics wizard, and the face of our…
Added 3 mins ago
EW
Assistant Site Manager II - Clean Express Auto Wash
Express Wash Concepts LLC
Toledo, OH
- $22 USD / hour
Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
Added 3 mins ago
Consumer Banking Performance Manager
Bank of America, National Association
NY
…optimization. Key responsibilities include analyzing client and associate trends, providing actionable feedback to Leaders, and supporting training initiatives to elevate brand…
Added 4 mins ago
CG
FOOD SERVICE WORKER/CASHIER (PART TIME)
Compass Group
Modesto, CA
- $26 USD / hour
- Part-time
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft…
Added 4 mins ago
CG
CASHIER/FOOD SERVICE WORKER (PART TIME)
Compass Group
Tucson, AZ
- $16 USD / hour
- Part-time
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft…
Added 4 mins ago
Registered Nurse (RN) Home Health
Discovery At Home
Venice, FL
Bachelor’s degree in nursing (BSN) or Associate degree in Nursing (ADN) from an accredited nursing program.
Added 4 mins ago
Registered Nurse (RN) Home Health
Discovery At Home
North Port, FL
Bachelor’s degree in nursing (BSN) or Associate degree in Nursing (ADN) from an accredited nursing program.
Added 4 mins ago
UO
Assistant Nurse Manager, Emergency Department, Weekends
University of Maryland Medical System
Largo, MD
- $47 to $70.54 USD / hour
…requirements. Plans strategies and services to meet clinical program objectives. Communicates long and short-term plans and objectives to staff under the direction of the Nurse…
Added 4 mins ago
Warehouse Janitorial Associate
KBS
Fairburn, GA
Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings to join our Warehouse Janitorial Associate/Cleaning Crew Member. If you enjoy working in a fast-paced…
Added 5 mins ago
Loss Prevention Specialist (Sun-Thurs / 11-1930)
Default Brand
COLTON, CA
…safety-first team and help protect our people, products, and…
Added 5 mins ago
Loss Prevention Specialist (Fri-Tues 23-0730)
Default Brand
COLTON, CA
…safety-first team and help protect our people, products, and…
Added 5 mins ago
Senior Warehouse Associate
Wesco
Alsip, IL
As a Senior Associate in Operations, you will be responsible for performing assigned warehouse tasks including receiving, picking, packing, shipping, as well as housekeeping of other…
Added 5 mins ago
Lead Warehouse Associate
Wesco
Alsip, IL
As a Lead Associate in Operations, you will be responsible for assisting the Supervisor in directing the work of other associates and job assignments. You will also be responsible for…
Added 5 mins ago
P
Dedicated Driver - CDL Class A
Penske
Landover, MD · Elizabeth, NJ
- $32 USD / hour
Driver referral bonus program up to $2000 per referral
Added 5 mins ago
Dedicated Driver - CDL Class A
Penske
Lafayette, LA
Driver referral bonus program up to $2000 per referral
Added 6 mins ago
RN
Sales Associate (Part-Time) - Tysons
Richemont North America, Inc.
United States
- $26 to $29 USD / hour
- Part-time
…touch points. He/she is also an active participant in the daily operations of the…
Added 6 mins ago
Jalou - Janitorial Associate--Silver Fox
JACOBS ENTERTAINMENT INC.
Denham Springs, LA
Jacobs Entertainment is currently in search of a “Janitorial Associate” for Cash Magic - Silver Fox. The Louisiana Cash Magic Truck Plaza & Casino incorporates 27 video gaming facilities…
Added 6 mins ago
CAFE MANAGER - WALLACE, NC
Compass Group, North America
WALLACE, NC
Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations
Added 6 mins ago
Enterprise Network Solutions Architect – FUOPS
General Dynamics Information Technology
Home Office (NCHOME), NC
CompTIA Security+ CE | CompTIA - CompTIA, Cisco Certified Network Associate (CCNA) | Cisco - Cisco

Palmer-Donavin

Customer Service Representative

Beloit, WI, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Overview:

The Customer Service Representative is responsible for providing exceptional service and support to customers in a business-to-business environment. This position serves as a primary point of contact for customer inquiries, order processing, product information, pricing requests, and issue resolution while supporting customer satisfaction and company growth.

The Customer Service Representative works closely with customers, sales teams, operations personnel, and other internal departments to ensure orders are processed accurately, customer concerns are resolved promptly, and service expectations are consistently met. This position requires strong communication, organization, problem-solving, and customer service skills, along with the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

Respond to customer inquiries regarding products, pricing, inventory availability, order status, delivery schedules, and company services.
Process customer orders, quotes, returns, and related transactions accurately and in a timely manner.
Research and resolve customer concerns, order discrepancies, service issues, and product-related questions while providing timely follow-up.
Maintain accurate customer records, order documentation, and history of communication within company systems.
Coordinate with sales, purchasing, warehouse, and operations teams to ensure timely order fulfillment and customer satisfaction.
Communicate order confirmations, updates, delays, backorders, and other service-related information to customers.
Develop product knowledge and stay informed on company products, services, policies, and industry trends.
Support sales growth by identifying customer needs, recommending products, and assisting with up-selling opportunities when appropriate.
Gather and communicate customer feedback, service concerns, and product suggestions to management and other departments.
Support departmental projects, training initiatives, and other customer service responsibilities as assigned.

Qualifications

Qualifications:

High School Diploma or GED required; Associate degree in Business, Communications, Customer Service, or a related field preferred.
1 or more years of customer service, inside sales, order processing, account support, or related experience preferred.
Strong verbal and written communication, customer service, and problem-solving skills.
Proficiency with Microsoft Office applications, including Excel, Word, and Outlook. Experience with ERP, CRM, order entry, or customer service systems preferred.

Requirements:

Signed confidentiality agreement (completed during onboarding)

Benefits:

Our employee owners enjoy many benefits, such as:

Company performance bonuses
Overtime & weekly pay
Employee Stock Ownership Plan (ESOP)
Up to 112 Hours of PTO in first year
401(k) retirement plan with company matching
Employee discounts on wide range of home building materials
Medical, dental, and vision coverage
Life & Disability Insurance
Parental leave
Wellness program
Safety bonus for applicable positions
Ongoing training and development
And much more!

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More about this job

Skills

Customer service
Sales
Communication skills
Problem solving
Process customer orders
Research
Documentation
Procurement
Order picking
Product knowledge
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
ERP
Confidentiality
Onboarding

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