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Palm Palm

General Manager

Pittsburgh, PA, United States

$70,000 to $85,000 USD / year

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Job details

Pay: $70,000 to $85,000 USD / year
Experience: 5+ years of experience as a General Manager or senior restaurant leadership role (preferably in a high-volume or fast-paced concept)
Posting language: English
Posted: Jul 21, 2025

Original job description

Benefits:

Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Training & development
Vision insurance

General Manager Pittsburgh, PA

Salary: Competitive pay based on experience

Benefits: Health Insurance, Paid Time Off, Dining Discounts, Growth Opportunities

About Us:

Palm Palm is a lively, high-energy small plates concept known for bold flavors, a dynamic team culture, and an exceptional guest experience. We pride ourselves on hospitality driven service, consistent quality, and a vibrant dining atmosphere. We’re seeking a hands-on, driven, and guest-obsessed General Manager to lead our front office house team to excellence. The General manager will work closely with the Executive Chef to drive service, profitability, and team culture.

Position Summary:

As General Manager, you’ll be responsible for overseeing daily operations, leading and mentoring staff, driving financial performance, and maintaining our high standards of service and hospitality in a high-volume, fast-paced environment. You will be the face of the restaurant and the key driver of its success.

Key Responsibilities:

Lead and manage all restaurant operations with an emphasis on guest satisfaction, quality control, and team performance
Hire, train, schedule, and develop team members across both FOH and BOH
Monitor and control inventory, food and labor costs, and other P&L metrics
Maintain a high level of cleanliness, organization, and safety throughout the restaurant
Ensure all health and safety regulations are consistently followed
Develop and execute service strategies to improve sales and efficiency during high-volume hours
Handle guest concerns quickly and professionally
Foster a positive, energetic, and team-oriented culture

Qualifications:

5+ years of experience as a General Manager or senior restaurant leadership role (preferably in a high-volume or fast-paced concept)
Proven track record of managing food and labor costs
Strong leadership, communication, and organizational skills
Ability to remain calm and effective under pressure
Passion for hospitality and team development
Working knowledge of restaurant management software, scheduling tools, and POS systems
ServSafe Certification or ability to obtain
Extensive OpenTable experience
Toast POS experience preferred

Preferred but Not Required:

Experience with small plates, tapas, or shared dining concepts
Knowledge of beverage program management

How to Apply:

Submit your resume and a brief cover letter outlining your leadership style and why you’re a fit for our fast-paced, hospitality-driven concept.

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