Armed Field Supervisor

The Field Security Supervisor will supervise and coordinate the delivery of quality services to assigned customers and will act as a liaison between Customers, Operations Managers, and Security Officers. Also responsible for the supervision of site staff including coaching, training, recognition, and discipline within guidance from the Operations Manager.

RESPONSIBILITIES:

Providing supervision and oversight for field operations while ensuring the best possible service delivery.

Managing team resources to ensure adequate staffing for our customer.

Inducting new personnel ensuring they are aware of site security procedures.

Seeking ways of enhancing service offering by making frequent improvement suggestions and encouraging security team to do likewise.

Ensuring that training and screening requirements have been met for all team members.

Ensuring quality of service, contract compliance and that operational goals are met.

Leading the team in incident management and conflict resolution.

Completing effective health & safety assessments, risk assessments and site evaluations.

Supporting and developing team members in the performance of their duties, managing poor performance as required.

Time sheet entry and management for payroll.

QUALIFICATIONS:

3-5 years of experience of working in a similar supervisory role, within the security industry preferred.

A valid armed security industry license or accepted certificate of security competence. MS and Tennessee.

Good verbal and written communication skills, interacting both internally and externally.

Excellent customer service skills

Excellent organizational skills

Ability to successfully supervise a team.

Track record of working in a fast paced and demanding environment.

Military and/or Law Enforcement experience preferred, but not required.

Daily and limited overnight travel required w/excellent driving record.

Open Availability! PalAmerican Security - Field Supervisor Needed

Are you a highly skilled and dynamic individual looking to lead a team of security officers to success? Do you thrive in a fast-paced, challenging environment where your leadership skills can shine?

PalAmerican Security, known for THE PalAmerican Security DIFFERENCE, is seeking a Field Supervisor to oversee all security officers, ensuring top-notch performance and client satisfaction. Join us in providing the finest security services while enjoying a supportive work environment that values your contributions.

Responsibilities include but are not limited to the following:

• Overall responsibility for all security officers assigned to your chain of command
• Conduct interviews and prepare candidates for On-Site interviews
• Provide training and guidance to security officers
• Identify suitable security officers for specific sites
• Oversee evaluation processes for security officers and supervisors
• Implement motivational and disciplinary actions
• Visit security officers on sites regularly to address any arising issues
• Develop training regimens and site orders for each site
• Maintain accurate inventory levels of PalAmerican Security property
• Participate in job fairs and recruitment strategies
• Ensure scheduling and payroll accuracy
• Provide training at designated post locations
• Perform other assigned duties as directed

Job Requirements:

• Minimum 1 year of managing experience in a service organization
• Experience in security, law enforcement, military, or customer service is desired
• Proficiency in scheduling, operations, and employee management
• Must be at least 21 years old with a valid driver’s license
• High School Diploma or Equivalent
• Working knowledge of personal computers and Microsoft Office software
• Ability to learn and operate timekeeping and payroll programs

Benefits:

• Flexible schedule
• Health, dental, vision, and life insurance
• Referral program

PalAmerican Security Care Culture At PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction:

• Curious – We embrace continuous learning and encourage team members to seek opportunities for growth and innovation.
• Accountable – We uphold our commitments and take responsibility for our actions.
• Respectful – We treat each other with dignity, celebrate diverse backgrounds, and support team wellbeing.
• Exceptional – We strive for excellence in all we do, delivering outstanding service without compromise.

Why CARE Matters

We believe that a caring culture is essential for our people to thrive. Our approach fosters a safe, inviting environment where employees feel supported and appreciated - without fear of criticism. This foundation enables us to achieve greatness through accountability, recognition, and a shared passion for improvement.

How We Support and Reward Your Growth

• A rigorous hiring process ensures that every member of our team is well‑qualified and aligned with our values - creating a strong and sustainable culture.
• We recognize excellence through programs such as our monthly CARE awards - celebrating contributions at every level.
• With a promotion-from-within philosophy, ongoing training, and advancement opportunities, we support long-term career growth for our team members

Don't miss this opportunity to join PalAmerican Security and make a difference in the protective & security industry. Apply now!

PalAmerican Security is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws. We are committed to fostering a diverse and inclusive workplace where every team member feels respected, valued, and empowered to succeed. Work schedule

• 8 hour shift
• Weekend availability
• Holidays
• Day shift

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Referral program